8/10 Good
James
Travelled with partner, Travelled with group
9 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities
Property good
Room dark need more lighting
All very clean
Check in staff was disappointing. Asked to get upgrade from 1st floor. Told none available. Yet another in our group within an hour not only offered an upgrade voluntarily by check in person but at no extra charge
Glad the other in our group had a nicer room with much nicer view but thought our check in person not very competent
Also reception desk staff not at all knowledgeable of what’s going on
There was an exhibit of the 100th Anniversary of Winter Olympics in Chamonix at Maison fraternialle and not only did staff not know about it but when asked was told it was cancelled It wasn’t
Staff unaware of other events in town as it would have been nice to know of outdoor concert at place Mont Blanc. The Saturday market and the movie at the teleferique to the Aguillle de MIDI. There’s probably more that was going on but very unknowable reception staff
For such a high end hotel guests deserve more
Staff at ski shop OUTSTANDING eve one of them and very helpful and knowledgeable
James
Stayed 7 nights in Jan 2024