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İlica Hotel Spa & Wellness Thermal Resort

5.0 star property
Luxury hotel connected to the convention centre in Çeşme with 2 indoor swimming pools

Photo gallery for İlica Hotel Spa & Wellness Thermal Resort

Exterior
Superior Twin Room, Garden Area
Private beach, white sand, free beach cabanas, sun-loungers
Beach bar
Executive Suite | Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
The current price is AU$231
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
Boyalik Mevkii Ilica, Cesme, Izmir, 35940
  • Place, Aqua Toy City
    ‪1 min walk‬
  • Place, Boyalık Beach
    ‪3 min drive‬
  • Place, Alaçatı Çarşı
    ‪5 min drive‬
  • Airport, Chios (JKH-Chios Island National)
    ‪73 min drive‬

Room options

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
  • 25 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Down duvet
Bathrobes
  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Garden Area

Superior Twin Room, Garden Area

Superior Twin Room, Garden Area

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Loca Suite

Loca Suite

Loca Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Down duvet
Bathrobes
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Deluxe Room

Superior Deluxe Room

Superior Deluxe Room

8.6 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Down duvet
Bathrobes
  • 28 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Down duvet
Premium bedding
Bathrobes
Private bathroom
  • 25 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

Economy Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Çeşme

At İlica Hotel Spa & Wellness Thermal Resort, you'll be connected to the convention centre and 4.7 km (2.9 mi) from Alaçatı Çarşı. Highlights at this luxury hotel include 2 indoor swimming pools, 2 coffee shops/cafes and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and body scrubs along with access to the hot springs/mineral springs and sauna. The buffet restaurant, Kalama, serves international cuisine and is open for breakfast and dinner. Pool Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site water park and free kids' club. 12895 square feet (1198 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Altınyunus Mahallesi hotel include Boyalık Beach and Oasis Aquapark.

What's nearby

  • Aqua Toy City - 1 min walk - 0.0 km
  • Boyalık Beach - 3 min drive - 1.5 km
  • Oasis Aquapark - 4 min drive - 3.8 km
  • Alaçatı Çarşı - 5 min drive - 4.9 km
  • Çeşme Castle - 6 min drive - 5.3 km

Getting around

  • Izmir (ADB-Adnan Menderes) - 63 min drive

Restaurants

  • ‪Reyhan Pastanesi - ‬1 min walk
  • ‪Arpège Patisserie - ‬10 min walk
  • ‪Be Water - ‬9 min walk
  • ‪Radisson Blu Citrus Bar - ‬3 min walk
  • ‪Blue Restaurant - ‬7 min walk

About this property

İlica Hotel Spa & Wellness Thermal Resort

Luxury hotel connected to the convention centre in Çeşme with 2 indoor swimming pools
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At İlica Hotel Spa & Wellness Thermal Resort, enjoy a pampering afternoon at the full-service spa and cool off in one of the 2 indoor swimming pools.

There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a water park (surcharge), a complimentary children's club and a children's pool. Free self parking and valet parking are available. The property offers extended parking privileges.

This 5-star Çeşme hotel is smoke free.

  • 240 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 coffee shops
  • Conference rooms
  • 12895 sq ft of conference space
  • 1198 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
İlica Hotel Spa & Wellness Thermal Resort offers 240 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Çeşme hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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4.0 out of 5, Very good, 119 reviews
The price is AU$215
includes taxes & fees
4 Nov - 5 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: TRY 1,250 for adults and TRY 625 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grill Bar
  • Kalama
  • Pool Bar

Things to do

  • 2 indoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,895 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Hardwood flooring in room
  • Lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at İlica Hotel Spa & Wellness Thermal Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 8000 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TRY 1250 for adults and from TRY 625 for children
  • Airport shuttle fee: TRY 4750 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 8000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 11620

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ilica Hotel Spa & Wellness Thermal Resort
Ilica Hotel Spa & Wellness Thermal Resort Cesme
Ilica Spa Wellness Thermal Cesme
Ilıca Hotel Spa Wellness Thermal Resort Cesme
Ilıca Hotel Spa Wellness Thermal Resort
Ilıca Spa Wellness Thermal Cesme
Ilıca Spa Wellness Thermal
Ilica Hotel Spa & Wellness Cesme
Ilica Hotel Wellness
İlica Hotel Spa Wellness Thermal Resort Cesme
İlica Hotel Spa Wellness Thermal Resort
İlica Spa Wellness Thermal Cesme
İlica Spa Wellness Thermal

Frequently asked questions

What is the cancellation policy at İlica Hotel Spa & Wellness Thermal Resort?

İlica Hotel Spa & Wellness Thermal Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at İlica Hotel Spa & Wellness Thermal Resort?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at İlica Hotel Spa & Wellness Thermal Resort on 9 Nov 2025 start from AU$231.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at İlica Hotel Spa & Wellness Thermal Resort?

Yep, İlica Hotel Spa & Wellness Thermal Resort has a free self car park and free valet parking.

Are there any beaches close to İlica Hotel Spa & Wellness Thermal Resort?

The closest beach to İlica Hotel Spa & Wellness Thermal Resort is Boyalık Beach (1.3 km).

Is there a spa on site at İlica Hotel Spa & Wellness Thermal Resort?

Yep, there is an onsite spa at İlica Hotel Spa & Wellness Thermal Resort. It has a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does İlica Hotel Spa & Wellness Thermal Resort have a pool?

Take your pick from 2 indoor swimming pools, a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM (Seasonal outdoor pool open from May to October).

Does İlica Hotel Spa & Wellness Thermal Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at İlica Hotel Spa & Wellness Thermal Resort?

İlica Hotel Spa & Wellness Thermal Resort features a private beach, 2 indoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes İlica Hotel Spa & Wellness Thermal Resort a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at İlica Hotel Spa & Wellness Thermal Resort.

Is İlica Hotel Spa & Wellness Thermal Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that İlica Hotel Spa & Wellness Thermal Resort is a hit with families.

Does İlica Hotel Spa & Wellness Thermal Resort serve breakfast?

Yep, buffet brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at İlica Hotel Spa & Wellness Thermal Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at İlica Hotel Spa & Wellness Thermal Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at İlica Hotel Spa & Wellness Thermal Resort?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at İlica Hotel Spa & Wellness Thermal Resort?

No, pets and service animals are not allowed.

İlica Hotel Spa & Wellness Thermal Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1001 reviews
Rating 8 - Good. 303 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is beautiful and managed well. A few staff members spoke English. Cons It may be due to limited staff being fluent in English but it would have been helpful to have received information regarding facilities and their hours of operation. Pros The beach is beautiful! We were there around the second week of July and the water was calm, very easy to swim. There are minibuses that stop in front of the hotel that take you to Cesme Center and to Alacati. The grill bar serves wonderful lunch. The breakfast offered so much food and options that it was a little overwhelming, but delicious. I would happily stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Naime, Bellevue

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great with good amount of sea view. The hotel was clean and compact which is what we needed for our stay. We were also allowed to do the late checkout and it helped us a lot.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shimon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service by zyenep and tuan
Stayed 4 nights in Jul 2025

8/10 Good

Shahryar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful 5 stars hotel, beautiful view and staff - lots of variety on breakfast buffet - recommend to use the facility
Stayed 2 nights in May 2025

8/10 Good

nelson, Scottsdale

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely Beautiful lobby and grounds. Excellent breakfast buffet. Wonderful, helpful staff. But the rooms are as dark as a cave. Worst room lighting i have seen in any hotel. Bathroom light shines on the back of your head rather than your face. Not enought light to see what is in the closet. A unsolved mystery for an otherwise excellet hotel.
Stayed 3 nights in May 2025

2/10 Terrible

hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Canan, howard beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay with check-in was excellent as always, thank you Tuan. Spa with Narti was above and beyond. We will definitely come back cause that’s our spot for many years. We love hotel and spa, we love cesme.
Stayed 2 nights in Jan 2025

10/10 Excellent

Canan, howard beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay here, check-in Tuan is excellent and hotel spa Narti is the best for massage. We will definitely come back. We’ve been coming for many years and we will continue to come and enjoy our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Verda

Stayed 1 night in Oct 2024

10/10 Excellent

KAMRAN

Liked: Cleanliness, staff & service, property conditions & facilities
I strongly recommend!

8/10 Good

A

Travelled with family
Liked: Property conditions & facilities, room comfort

Pleasant stay

Our stay was pleasant, however the customer service in the hotel overall could improve. Great facilities and spacious bedroom.
Stayed 5 nights in Oct 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing and beach was perfect
Stayed 4 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with plenty of parking available. We were out of season, so didn't go into the sea or use the outside pools but the pools inside were sufficient for me and my son to use. Rooms were great with a sea view. Would definitely recommend this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and service. This is the fourth time, we r staying in this hotel. Certainly recommend….
Stayed 4 nights in Oct 2024

8/10 Good

Janette

Stayed 4 nights in Sep 2024

10/10 Excellent

Ferenc, Miskolc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, helpful staff in the reception, restaurant, and also on the beach. House keeping also very kind and helpful. The food is colorful, varied and delicious, typically Turkish style. The hotel location, and its infrastructure, comparing with other hotel’s nearby, is the best.
Stayed 7 nights in Sep 2024

10/10 Excellent

Dilek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

sanam

Stayed 4 nights in Aug 2024

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Sep 2024

6/10 Okay

Furkan

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
This was our 3rd back to back years. The quality over the years drastically reduced, fewer member of the staff, housekeeping who constantly gossip about us out-loud, a safe couldn’t fix in a 5 day stay and a mini bar person who enters the room as he please. When I stayed here 3 years ago my experience was ‘wow’ now just an average hotel. Won’t be coming back next year. Thanks to the bakery chef who accommodate my daughter’s allergens, spa staff and Musa from the beach
Stayed 5 nights in Aug 2024

10/10 Excellent

Dilay

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Irfan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this spa hotel. Clean, service is good, staff are helpful, food is good. Primarily local Turkish visitors, which created a nice local vibe.
Stayed 6 nights in Jul 2024

6/10 Okay

Canan, howard beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t really complain about the property. I do enjoy my time here, especially beach and the spa. Only major disappointment was check-in, this time staying at the property. They don’t recognize VIP gold member status. At check-in Bert, Bircan and Selin who is customer care service doesn’t understand the extra VIP perks. It was recognize before at my stay here but this time around check in agents at the front desk doesn’t know much about it. Only one check in agent Gokhan was very friendly and tried to be helpful. Unfortunately, if you are an VIP Gold member with Expedia, don’t except to get the extra perks here. Good thing, they do have wonderful beach and spa with Narti that makes me want come back here. Beach staff is wonderful as well or else I would tried other resort that gives respect to VIP perks.
Stayed 1 night in Jun 2024

10/10 Excellent

Canan, howard beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, highly recommended
Stayed 3 nights in Jun 2024