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Hyatt Regency Mexico City

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Hyatt Regency Mexico City

3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Meeting facility
Meeting facility
Sun deck
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
The current price is AU$399
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Auditorio Nacional
    ‪7 min walk‬
  • Place, Chapultepec Park
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪18 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Select Comfort bed
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Select Comfort bed
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Select Comfort bed
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (View)

Room, 2 Single Beds (View)

Room, 2 Single Beds (View)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Select Comfort bed
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Single Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Select Comfort bed
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
  • 93 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | View from room

Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Select Comfort bed
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency, High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Select Comfort bed
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton bed sheets
Premium bedding
Select Comfort bed
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

King Room

  • Sleeps 3

King Room with ADA Shower

  • Sleeps 3

Twin Room with Park View

  • Sleeps 2

View all photos for Club King Room High Floor

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club King Room High Floor

  • Sleeps 3

View all photos for Club Twin Room High Floor

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Twin Room High Floor

  • Sleeps 2

View all photos for Presidential Suite

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Presidential Suite

  • Sleeps 3

View all photos for King or Twin Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

King or Twin Room

  • Sleeps 2

View all photos for 2 Twin Beds Club Access

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

2 Twin Beds Club Access

  • Sleeps 2

1 King Bed Club Access

  • Sleeps 3

Executive Suite

  • Sleeps 3

Regency King Suite

  • Sleeps 3

Room With 2 Twin Beds

  • Sleeps 2

View all photos for Park King

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Park King

  • Sleeps 3

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About the area

Mexico City

A luxury stay in Mexico City awaits you at Hyatt Regency Mexico City. Within just a 10-minute stroll, you'll find popular attractions like Paseo de la Reforma and Auditorio Nacional. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include Swedish massages and body scrubs. The restaurant, RULFO, serves Latin American cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, 24-hour gym and sauna plus access to bike hire. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 5-property class Polanco hotel include Chapultepec Park and within 30 minutes you'll find Chapultepec Castle.

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Auditorio Nacional - 7 min walk - 0.6 km
  • National Museum of Anthropology - 10 min walk - 0.9 km
  • Chapultepec Park - 12 min walk - 1.0 km
  • Angel of Independence Monument - 8 min drive - 3.0 km

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Regency Club - ‬1 min walk
  • ‪Alfredo Di Roma - ‬4 min walk
  • ‪Agua y Sal Cebichería - ‬5 min walk
  • ‪Yoshimi - ‬1 min walk
  • ‪Au Pied de Cochon - ‬1 min walk

About this property

Hyatt Regency Mexico City

Luxury hotel with 3 restaurants and full-service spa
Hyatt Regency Mexico City offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Hyatt Regency Mexico City. Free self parking is available.

  • 1 building
  • 755 guestrooms or units
  • 38 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1987
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Bar or lounge
Hyatt Regency Mexico City offers 755 accommodations with minibars and video game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs and body treatments.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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4.7 out of 5, Exceptional, 2,051 reviews
The price is AU$474
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Renovated entire property - July 2015

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

What is the cancellation policy at Hyatt Regency Mexico City?

Hyatt Regency Mexico City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Mexico City?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on 7 Dec 2025 start from AU$399.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Mexico City?

Yep, Hyatt Regency Mexico City has a free self car park. Additionally there is valet parking for USD 7.3 per day.

Is there a spa on site at Hyatt Regency Mexico City?

Yep, there is an onsite spa at Hyatt Regency Mexico City. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Hyatt Regency Mexico City have a pool?

Hyatt Regency Mexico City has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hyatt Regency Mexico City?

Hyatt Regency Mexico City features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Hyatt Regency Mexico City a romantic place to stay?

Garden-view dining and a lounge bar, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Mexico City.

Is Hyatt Regency Mexico City family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Hyatt Regency Mexico City is a hit with families.

Does Hyatt Regency Mexico City serve breakfast?

Yep, buffet brekkie is on offer daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Hyatt Regency Mexico City?

No, Hyatt Regency Mexico City does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Mexico City?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Mexico City?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Mexico City?

Cats and dogs are welcome at Hyatt Regency Mexico City, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1043 out of 1303 reviews
Rating 8 - Good. 153 out of 1303 reviews
Rating 6 - Okay. 52 out of 1303 reviews
Rating 4 - Poor. 22 out of 1303 reviews
Rating 2 - Terrible. 33 out of 1303 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oron

The ultimate hotel in polanco, got all the amenities you need.
Stayed 5 nights in Aug 2025

10/10 Excellent

Rafael, Magnolia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

jorge

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Like the hotel , breakfast , location Didn’t like - elevator , people noice couldn’t have a good night sleep , the shower didn’t work .
Stayed 1 night in Aug 2025

10/10 Excellent

Young A

Stayed 3 nights in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Audelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reyna at the front desk was incredible with my family and I, the whole staff was too!
Stayed 3 nights in Jul 2025

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would highly recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

miguel

Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Really good place to stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Peter

Stayed 4 nights in Jul 2025

10/10 Excellent

giovani

Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alfredo who works in the 40th floor lounge was amazing! He took amazing care of us and made the trip exceptional.
Stayed 2 nights in Aug 2025

6/10 Okay

Alfonso

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like that there was hammering, banging construction in one of the nearby rooms like renovation that started at 8:30am i had my alarm set for 10am so i can get some rest ,i called front desk and all they said was sorry about that, when i came downstairs to check out all she said was sorry for the inconvenience that she received lots of calls from other room complaining, she did not offer anything in return for the loud noise that interrupted sleep,. Just a sorry does nothing they could of done better,, customer service is ok
Stayed 1 night in Aug 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Stayed 4 nights in Jul 2025

10/10 Excellent

RUN HUA

Stayed 5 nights in Jul 2025

10/10 Excellent

Tatiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bueno, limpio, buenas habitaciones y muy cómodo. El personal atento y tiene buena ubicacion.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What more can you say for a 5-star hotel? Everything is great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

lesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks at the front desk were very helpful. Expedia mentioned free self parking which was not the case - but they honored our reservation and were very helpful. We look forward to returning to the Hyatt and will book directly with them from now on!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mahin

Liked: Cleanliness, staff & service, property conditions & facilities
everything was excellent! if u are going to mexico city- stay here!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Peter

Stayed 5 nights in Jul 2025

10/10 Excellent

Jad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Hardave

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here twice and our group loved it both times.
Stayed 3 nights in Jul 2025

8/10 Good

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel. El desayuno es muy bueno pero toca revisar bien si está incluido o no en la tarifa.
Stayed 1 night in Jul 2025