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The Hotel Hot Springs

3.0 star property
Hot springs hotel connected to the convention centre in Hot Springs with free local shuttle

Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area
American cuisine
King Room 1 | In-room business centre
Lobby sitting area
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Bar
The current price is AU$211
includes taxes & fees
3 Oct - 4 Oct

Explore the area

View map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Bathhouse Row
    ‪7 min walk‬
  • Place, Oaklawn Racing Casino Resort
    ‪5 min drive‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for King Room 1

King Room 1 | Living area

King Room 1

9.0 out of 10
Wonderful
(146 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(180 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Hot Springs

You'll be connected to the convention centre at The Hotel Hot Springs, and within a short 5-minute stroll of popular places like Hot Springs Convention Center and Hot Springs National Park. Highlights at this hotel include a restaurant, a free area shuttle and a bar/lounge. .The restaurant, Inside Track Grill, serves American cuisine and is open for dinner. Business amenities include meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown hotel include Bathhouse Row and Oaklawn Racing Casino Resort.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 km
  • Quapaw Baths - 7 min walk - 0.6 km
  • Bathhouse Row - 7 min walk - 0.6 km
  • Magic Springs and Crystal Falls - 5 min drive - 4.3 km
  • Oaklawn Racing Casino Resort - 5 min drive - 4.4 km

Getting around

  • Malvern Station - 30 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive

Restaurants

  • ‪SQZBX Brewery & Pizza - ‬7 min walk
  • ‪501 Prime - ‬12 min walk
  • ‪Ouachita Bar & Grill - ‬7 min walk
  • ‪Bistro 400 - ‬5 min walk
  • ‪Burger King - ‬11 min walk

About this property

The Hotel Hot Springs

Hot springs hotel connected to the convention centre in Hot Springs with free local shuttle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly The Hotel Hot Springs also features a terrace, room service (during limited hours), and a front desk safe. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 3-star Hot Springs hotel is smoke free.

  • 196 guestrooms or units
  • 14 levels
  • Conference rooms
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 14 per night)
  • Valet parking on site (USD 21.90 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 11.25 for adults and USD 11.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 11.25 for adults and from USD 11.25 for children
  • Self-parking fee: USD 14.00 per night
  • Valet parking fee: USD 21.90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

Frequently asked questions

What is the cancellation policy at The Hotel Hot Springs?

The Hotel Hot Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hotel Hot Springs?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at The Hotel Hot Springs on 3 Oct 2025 start from AU$210.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hotel Hot Springs?

Yep, The Hotel Hot Springs has a self car park for USD 14.00 per night.

Are there any beaches close to The Hotel Hot Springs?

The closest beach to The Hotel Hot Springs is De Soto Beach (19.2 km).

Is there a spa on site at The Hotel Hot Springs?

No, there is no spa at this property. Buckstaff Bathhouse is a short 6-minute walk away.

Does The Hotel Hot Springs serve breakfast?

Yep, our travelers quite like the buffet brekkie here! Available daily from 6:30 AM to 9:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Hotel Hot Springs?

No, The Hotel Hot Springs does not offer an airport shuttle service.

Is there a bar or restaurant at The Hotel Hot Springs?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Hotel Hot Springs?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Hotel Hot Springs?

No, only service animals are allowed.

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1123 out of 1831 reviews
Rating 8 - Good. 442 out of 1831 reviews
Rating 6 - Okay. 160 out of 1831 reviews
Rating 4 - Poor. 67 out of 1831 reviews
Rating 2 - Terrible. 39 out of 1831 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in a great location

Nice rooms, spacious bathrooms, and friendly staff. Parking is a block away and a minor inconvenience, but for the value you get for this location in Hot Springs, it is not a dealbreaker at all.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucas

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Dena J.

Travelled with partner
Disliked: Amenities
If I could give FEWER stars, I would!!!!! 1.This is touted as THE Hotel Hot Springs But there’s no springs, no hot tub, no pool & even the shower was janky. I’m sure they replaced the tub with a shower, but instead of tiling it which would’ve been very nice with that glass door they put a plastic raised bottom in there that squeaks and pops when you stand on it. 2. Also no shampoo, no conditioner & no bath soap in the bathroom at all & it wasn’t on any of the carts that we passed in the Hall either. 3. MOST IMPORTANTLY the first morning we were there the electricity went out granted it’s not the hotel’s fault but we were on the 10th floor I have had 3 heart procedures in the last 10 months and my husband has been in cancer treatment for 2 1/2 years. Again, not the hotel’s problem, but we had to hike down 10 floors of stairs with no emergency lighting in the stairwell! So in the dark going down 10 flights of stairs. It takes us outside the building no map. To our left our doors going back into the building so we took those. We go in the door on the left only to find another staircase. We go up the stairs & then we wind around the building until we finally found the DBL staircase to the lobby. We hiked down, up & down the equivalent of 13 staircases. We talked to the front desk about what was going on. The girl, the front desk was more concerned about what she was eating behind it than she was about how were. At no time or we offered any comps or asked if we were OK. Nothing
Stayed 3 nights in Jun 2025

10/10 Excellent

Kyle

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Garrett

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
My fiancé and I stayed a night here to go to Oaklawn Casino. It was very humid in the building and even in our room (despite running the A/C unit). The hotel’s internet & billing system was down so check-in took longer than expected. Other than that, the stay was positive. The hotel valet staff shuttled us to the casino, breakfast was great, and we enjoyed our room’s view from the 13th floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so perfect
Stayed 1 night in Jun 2025

8/10 Good

Natasha

Liked: Staff & service, property conditions & facilities
Nice option for walking access to downtown
Stayed 1 night in Jun 2025

8/10 Good

Shawna, Springfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great stay! James was a terrific asset to the property! Thoroughly enjoyed our time. Room felt secure, safe and clean. Loved the fact there is no carpet and minimal fibers in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly at every location on property. Just good southern hospitality.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose l

Liked: Cleanliness, amenities, property conditions & facilities
Good place and the service is very nice
Stayed 2 nights in Jun 2025

8/10 Good

Vito

Stayed 2 nights in Jun 2025

8/10 Good

Gayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Gary

Liked: Staff & service
Stayed 4 nights in Jun 2025

2/10 Terrible

Kyle

Liked: Staff & service
Didn’t get to stay because two crackheads were fighting outside of their rooms. Hotel could not refund the booking because it was done through hotels.com. Might of toughed it out if one wouldn’t have yelled I’m going to unalive you and ran into his room. I didn’t wait around to see how serious he was about the threat. Front desk couldn’t preform a refund
Stayed 2 nights in May 2025

6/10 Okay

Relita

Say alot of roaches
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for having me. It was great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Yang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bradley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful hotel! We had an amazing stay :) We will definitely be back !
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location!
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent...def recommend.
Stayed 3 nights in Jun 2025

2/10 Terrible

Robbie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on a family vacation and stayed at hotels Memphis, Nashville and Hot Springs. This hotel in Hot Springs, even though it was older than the others, was by far the nicest: clean, nice view, nothing was broken, staff was very friendly and helpful. Definitely staying here next time we are in Hot Springs!
Stayed 1 night in Jun 2025