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Mercure Cayenne Royal Amazonia Hotel

4.0 star property

Photo gallery for Mercure Cayenne Royal Amazonia Hotel

A spacious lobby with a central decorative area, multiple seating options, and a ceiling with a starry design.
A woman sitting in a hot tub with a sign indicating a Jacuzzi for 3 people.
A poolside seating area with a pool in the background.
Outdoor wicker furniture with white cushions and small potted plants.
2 restaurants; lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
45 Rue De L'Ara Bleu, Route De Zéphir, Cayenne, 97300
  • Place, Botanical Gardens
    ‪8 min drive‬
  • Place, Cyno Garde
    ‪8 min drive‬
  • Place, Montjoly Beach
    ‪8 min drive‬
  • Airport, Cayenne (CAY-Cayenne - Félix Eboué)
    ‪33 min drive‬

Room options

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds

Classic Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Classic Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, Balcony

A hotel room with a bed, a nightstand, a table, and a chair. There is a window with curtains, and a view of greenery outside.

Classic Room, 1 Double Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed with Sofa bed

A modern hotel room with a living area featuring a sofa, chairs, a coffee table, and a TV.

Suite, 1 Double Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a sofa, a coffee table, a desk, and a chair.

Superior Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Cayenne

A family-friendly stay in Cayenne awaits you at Mercure Cayenne Royal Amazonia Hotel. You'll be 1.8 km (1.1 mi) from Montjoly Beach and 2 km (1.3 mi) from Cyno Garde. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Spa Royal can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The brasserie, La Brasserie Royale, serves local cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and kids' swimming pool. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 8 AM and 10 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Cayenne hotel, you'll be 2.3 km (1.4 mi) from Botanical Gardens and 2.9 km (1.8 mi) from Cayenne Hospital.

What's nearby

  • Botanical Gardens - 8 min drive - 2.2 km
  • Cyno Garde - 8 min drive - 2.2 km
  • Montjoly Beach - 8 min drive - 2.2 km
  • Cayenne Hospital - 9 min drive - 3.0 km
  • Place des Palmistes - 15 min drive - 4.1 km

Getting around

  • Cayenne (CAY-Cayenne - Félix Eboué) - 31 min drive

Restaurants

  • ‪Les Palmistes - ‬6 min drive
  • ‪Kim Loong - ‬6 min drive
  • ‪Bar des Palmistes - ‬6 min drive
  • ‪Le Mekong - ‬4 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Mercure Cayenne Royal Amazonia Hotel

Mercure Cayenne Royal Amazonia Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Mercure Cayenne Royal Amazonia Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cayenne hotel.

  • 134 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Mercure Cayenne Royal Amazonia Hotel offers 134 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa Royal has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Similar properties

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  • Restaurant
  • Air-conditioning
  • Gym
  • Housekeeping
4.0 out of 5, Very good, 43 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Brasserie Royale
  • Royal Sushi

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Cayenne Royal Amazonia Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number FR93602036444

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Royal Amazonia Hotel Cayenne
Royal Amazonia Hotel
Royal Amazonia Cayenne
Royal Amazonia
Mercure Royal Amazonia Hotel
Mercure Cayenne Royal Amazonia
Mercure Royal Amazonia
Mercure Cayenne Royal Amazonia
Mercure Cayenne Royal Amazonia Hotel Hotel
Mercure Cayenne Royal Amazonia Hotel Cayenne
Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne

Frequently asked questions

What is the cancellation policy at Mercure Cayenne Royal Amazonia Hotel?

Mercure Cayenne Royal Amazonia Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mercure Cayenne Royal Amazonia Hotel?

Yep, Mercure Cayenne Royal Amazonia Hotel has a free self car park.

Are there any beaches close to Mercure Cayenne Royal Amazonia Hotel?

The closest beach to Mercure Cayenne Royal Amazonia Hotel is Montjoly Beach (1.6 km).

Is there a spa on site at Mercure Cayenne Royal Amazonia Hotel?

Yep, Spa Royal is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Mercure Cayenne Royal Amazonia Hotel have a pool?

Mercure Cayenne Royal Amazonia Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Mercure Cayenne Royal Amazonia Hotel?

Mercure Cayenne Royal Amazonia Hotel features a full-service spa, an outdoor pool and 2 restaurants.

Is Mercure Cayenne Royal Amazonia Hotel family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Mercure Cayenne Royal Amazonia Hotel is a hit with families.

Does Mercure Cayenne Royal Amazonia Hotel serve breakfast?

You bet, buffet brekkie is served daily from 8 AM to 10 AM.

Is there a free airport shuttle available at Mercure Cayenne Royal Amazonia Hotel?

No, Mercure Cayenne Royal Amazonia Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Cayenne Royal Amazonia Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Cayenne Royal Amazonia Hotel?

Check-in begins at 6:00 PM. Check-out time is noon.

Are pets allowed at Mercure Cayenne Royal Amazonia Hotel?

No, pets and service animals are not allowed.

Mercure Cayenne Royal Amazonia Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 196 reviews
Rating 8 - Good. 83 out of 196 reviews
Rating 6 - Okay. 24 out of 196 reviews
Rating 4 - Poor. 7 out of 196 reviews
Rating 2 - Terrible. 5 out of 196 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Stefan

Liked: Cleanliness
Disliked: Staff & service
Restaurant was okay, not a lot of options. Massage was great
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Jacob V

Nice room and general facilities, and also a large pool area, but there was no shade / umbrellas and no pool bar.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Solange

The nice paintings on the walls and the reception. Rooms are very nice and comfortable. However, the service at the restaurant was horrible as they took 30 minutes to attend to us and we waited 1h to get the food...
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Luis

Liked: Property conditions & facilities
Never go back
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Prabhjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had the opportunity to stay at the Mercure Cayen

I had the opportunity to stay at the Mercure Cayenne Royal Amazonia Hotel, and it was a very positive experience overall. The hotel is modern, clean, and well-located, making it an excellent base for both business and leisure travelers visiting Cayenne. The staff was attentive and courteous, and most spoke both French and English, which made communication smooth. The rooms are spacious and well-equipped, featuring comfortable beds, strong air conditioning, and amenities such as a minibar, safe, and a large desk. The bathrooms are modern and clean, with good water pressure and hot water available at all times. The Wi-Fi worked well throughout the property, including in the rooms, which was important for my work. The breakfast buffet offered a good selection of fresh fruit, breads, pastries, and hot items — a nice mix of local and international options. One of the highlights was the pool and spa area, which provided a great space to relax after a long day. There’s also a fitness center and an on-site restaurant with refined dining options. A minor downside is that the hotel is a bit outside the city center, but taxis are available and the area is quiet and secure. In summary, the Mercure Royal Amazonia stands out as one of the best hotel options in French Guiana — modern, clean, comfortable, and with great service. I would definitely stay here again.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
Dommage qu’il faille attendre midi pour commander un verre au bar ou à la piscine. Mais dans l’ensemble c’était très bien
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Emmanuel

Liked: Cleanliness
Personalen verkar inte kunna genomföra någonting eller besvara någon fråga utan att ta dit managern… märklig typ av ledning där INGET ansvar verkar delegeras. Hela anläggningen saknar känsla för gästvänlighet och vad kan vara behagligt för gästerna. Känns lite som ett statligt hotel i Ryssland på 80-talet
Stayed 1 night in Mar 2026
Verified review

8/10 Good

jean-christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon petit déjeuner
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre propre, personnel au petit déjeuner à l’écoute.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait pour business
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Nesrine

Liked: Cleanliness, staff & service, amenities
Un personnel accueillant et très bonne localisation
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, amenities
Chambre très propre Personnel très accueillant
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Michal

Hôtel qui vieillit mal… Trop chère pour ce que c’est…
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

Cliff

Liked: Cleanliness
- Trop d’appareils défectueux en salle de fitness - Places de parking insuffisantes quand il y a des événements - Et surtout : les chambres ne sont pas assez insonorisés. La musique forte devient gênante.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, amenities
Plateaux repas sales sur le palier Désagréable
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, amenities
Chambre impeccable Le bémol reste les plateaux repas sales sur le pallier C’est désagréable un tel spectacle lorsque l’on sort ou rentre dans sa chambre pour un hôtel de ce standing
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 1 night in Dec 2025
Verified review

8/10 Good

BALTHAZARD

Liked: Cleanliness, amenities, property conditions & facilities
Chambre impeccable et personnel charmant.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, amenities
Buen hotel
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

carl

Disliked: Cleanliness
Il faut réaménager l'hotel, beaucoup de potentiel mais accueil médiocre, finissions en mauvais état, une alarme déclenché dont s'avérant fausse alerte, bréf, dommage d'hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment rien a dire de plus que excellent !! Le sourire et les attentions sont là , le cadre est beau et calme
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Romuald

Liked: Cleanliness, property conditions & facilities, room comfort

Petit déjeuner et hygiène

Le petit déjeuner est de moins bonne qualité en l’occurrence les jus de fruits, c’est de la poudre diluée de mauvais goût Il y a de gros efforts à faire sur la gestion des plateaux repas en chambre que l’on retrouve dans les couloirs C’est fort désagréable pour un hôtel de ce standing
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

LERYCHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre Personnel agréable Décoration et entretien partie commune assez moyen
Stayed 3 nights in May 2025