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Hotel Playa Cristal

3.0 star property
Hotel in Catemaco with 24-hour front desk and outdoor pool

Photo gallery for Hotel Playa Cristal

Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Breakfast, lunch, dinner served; Mexican cuisine
In-room safe, desk, iron/ironing board, rollaway beds
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is AU$90
includes taxes & fees
29 Dec - 30 Dec

Explore the area

View map
Madero No. 73-A, Col. centro, Catemaco, VER, 95870
  • Place, Laguna Catemaco
    ‪2 min walk‬
  • Place, Carmen Basilica
    ‪10 min walk‬
  • Place, Los Tuxtlas Biosphere Reserve
    ‪4 min drive‬

Room options

Double Room

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

About the area

Catemaco

Hotel Playa Cristal places you steps from Laguna Catemaco and within a 15-minute stroll of Carmen Basilica. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Tierra de Tucanes, serves Mexican cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. .Sights within a 10-minute drive of this 3-property class Catemaco hotel include Los Tuxtlas Biosphere Reserve and Cascada Salto de Eyipantla.

What's nearby

  • Laguna Catemaco - 2 min walk - 0.2 km
  • Carmen Basilica - 10 min walk - 0.9 km
  • Los Tuxtlas Biosphere Reserve - 4 min drive - 2.6 km
  • Nanciyaga Ecological Reserve - 9 min drive - 9.6 km
  • Sontecomapan Lagoon - 38 min drive - 35.7 km

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 155 min drive

Restaurants

  • ‪Restaurant Palapas gorell - ‬2 min walk
  • ‪La Ceiba - ‬4 min walk
  • ‪Tegogolos y Camarones Pelayo 2 - ‬7 min walk
  • ‪El Curandero Cevicheria&beer - ‬3 min walk
  • ‪Taquería Santo Toribio - ‬11 min walk

About this property

Hotel Playa Cristal

Hotel in Catemaco with 24-hour front desk and outdoor pool
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. An outdoor pool, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Playa Cristal.

Smoking is allowed in designated areas at this 3-star Catemaco hotel.

  • 33 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Playa Cristal offers 33 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 98 for adults and MXN 98 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tierra de Tucanes

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 98 for adults and from MXN 98 for children
  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

Hotel Playa Cristal Catemaco
Hotel Playa Cristal
Playa Cristal Catemaco
Playa Cristal
Hotel Playa Cristal Catemaco, Mexico - Veracruz
Hotel Playa Cristal Hotel
Hotel Playa Cristal Catemaco
Hotel Playa Cristal Hotel Catemaco

Frequently asked questions

What is the cancellation policy at Hotel Playa Cristal?

Hotel Playa Cristal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Playa Cristal?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Playa Cristal on 29 Dec 2025 start from AU$90.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Playa Cristal?

The closest beach to Hotel Playa Cristal is Punta Roca Partida (32.4 km).

Does Hotel Playa Cristal have a pool?

Hotel Playa Cristal has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Playa Cristal serve breakfast?

Yeah, cooked-to-order breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Playa Cristal?

No, Hotel Playa Cristal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Playa Cristal?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Playa Cristal?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Playa Cristal?

No, only service animals are allowed.

Hotel Playa Cristal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 74 out of 125 reviews
Rating 8 - Good. 40 out of 125 reviews
Rating 6 - Okay. 5 out of 125 reviews
Rating 4 - Poor. 2 out of 125 reviews
Rating 2 - Terrible. 4 out of 125 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Osvaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast and good dinners. No hairdryer and not enough plugs. Nice garden to have a drink at end of day
Stayed 3 nights in May 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, amenities
Exelente service with attention to details. Restaurant in place with lake view and delicious local food, also best place in town to enjoy a drink
Stayed 3 nights in Feb 2025

10/10 Excellent

Florisol

Liked: Staff & service, amenities
Close to the lake
Stayed 1 night in Jun 2024

8/10 Good

Belen

Stayed 2 nights in Mar 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Stayed 1 night in Oct 2023

8/10 Good

Martin

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Walid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, clean and very accessible to walk to different restaurants and other activities. Nice pool area.
Stayed 2 nights in Mar 2021

8/10 Good

Fidel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed a few times at this location. Easy check in/out, staff is very friendly, pool and garden area is beautiful.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly, it was raining cats and doges despite the fact that this is said to be the dry season. Rain starts normaly in May....What could they do about it?
Stayed 1 night in Jan 2018

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good for what we needed my husband fell in love with the garden but keep in mind that it belongs to the restaurant we were told we can't bring our own drinks and just enjoy the view. That really upset us bucause we really wanted to sit and enjoy the garden.

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

I had room 104, and the lock jams, so they showed me how to jiggle it.

10/10 Excellent

María del Carmen

Stayed 1 night in Sep 2025

10/10 Excellent

ROSY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agusto y centrico
Stayed 1 night in Aug 2025

10/10 Excellent

Iván

Stayed 1 night in Jul 2025

10/10 Excellent

Felipe

Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Excelente trato, muy comodo
Stayed 2 nights in Jun 2025