Etna Suite

Mountain guesthouse with bar/lounge
VIP Access

Photo gallery for Etna Suite

Free daily buffet breakfast
Superior Double Room
Front of property
Interior detail
Royal Suite, 1 Queen Bed, Jetted Tub, City View | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

View map
Via Etnea, 290, Catania, CT, 95121
  • Massimo Bellini Theater
    ‪10 min walk‬
  • Catania Fish Market
    ‪12 min walk‬
  • Catania Cathedral
    ‪12 min walk‬
  • Catania (CTA-Fontanarossa)
    ‪7 min drive‬

Room options

Classic Triple Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Comfort Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Suite, 1 Queen Bed, Jetted Tub, Tower

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Triple Room, Garden View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Quadruple Room, Tower

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Design Triple Room, Tower

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Comfort Room, Balcony

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Triple Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Murphy Bed

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite, 1 King Bed, Jetted Tub, Tower

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Basic Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Royal Suite, 1 Queen Bed, Jetted Tub, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 Queen Bed

Business Double or Twin Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room (with sitting area)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room, Accessible

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Suite, Balcony, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Catania

At Etna Suite you'll be within just a 15-minute stroll of Via Crociferi and Massimo Bellini Theater. Highlights at this ski guest house include free buffet breakfast and a bar/lounge. .This business-friendly guest house offers free WiFi in public areas, limo/town car service and a library. Additionally, you'll find a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Catania City Centre guest house include Elephant Fountain and Catania Cathedral.

What's nearby

  • Via Etnea - 1 min walk - 0.0 km
  • Massimo Bellini Theater - 10 min walk - 0.9 km
  • Catania Fish Market - 12 min walk - 1.0 km
  • Catania Cathedral - 12 min walk - 1.0 km
  • Ursino Castle - 17 min walk - 1.5 km

Getting around

  • Borgo Station - 17 min walk
  • Catania Central Station - 20 min walk
  • Catania (CTA-Fontanarossa) - 24 min drive

Restaurants

  • ‪Pasticceria Savia - ‬1 min walk
  • ‪Pasticceria Spinella - ‬1 min walk
  • ‪Cru Enoteca - ‬2 min walk
  • ‪FUD - ‬2 min walk
  • ‪Etna Rosso - ‬1 min walk

About this property

Etna Suite

Mountain guesthouse with bar/lounge
Getting to the slopes is a breeze with the guest house's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the guest house's bar.

Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. For a fee, parking is available.

This Catania guest house is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Library
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Etna Suite offers 21 accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Catania guest house provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 20 per day)
  • Secured extended parking on site (EUR 20 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Cot (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 3 floors
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lb per pet

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per day.
  • Cots (infant beds) are available for EUR 5 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 5
  • Self-parking fee: EUR 20 per day
  • Secured extended parking fee: EUR 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5 per day
  • Rollaway bed fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

Property Registration Number IT087015B4GO2XCDFC, IT087015B4IFGFJ6FM, IT087015B47DB97TN7, IT087015B4R73JI8TX

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Etna Suite Rooms House Catania
Etna Suite Rooms House
Etna Suite Rooms Catania
Etna Suite Rooms
Etna Suite Rooms Catania, Sicily
Etna Suite Guesthouse Catania
Etna Suite Guesthouse
Etna Suite Catania
Etna Suite
Etna Suite Catania
Etna Suite Guesthouse
Etna Suite Guesthouse Catania

Frequently asked questions

What is the cancellation policy at Etna Suite?

Etna Suite offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Etna Suite?

Yep, Etna Suite has a self car park for EUR 20 per day. Secured extended parking costs EUR 20 per day.

Are there any beaches close to Etna Suite?

The closest beach to Etna Suite is Catania Beach (4.9 km).

What makes Etna Suite a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Etna Suite.

Is Etna Suite family-friendly?

You bet! With amenities such as a deli, as well as cots/infant beds and travel cots in the guestrooms, it's no surprise that Etna Suite is a hit with families.

Does Etna Suite serve breakfast?

Yep, our visitors adore the free buffet brekkie here! Available daily from 7:30 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Etna Suite?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Etna Suite?

Check-in begins at noon. Check-out time is 10:30 AM.

Etna Suite Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 490 out of 772 reviews
Rating 8 - Good. 224 out of 772 reviews
Rating 6 - Okay. 39 out of 772 reviews
Rating 4 - Poor. 11 out of 772 reviews
Rating 2 - Terrible. 8 out of 772 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

luciane

Stayed 2 nights in May 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for central stay with children

Family stay in the comfort room was excellent. Both beds comfy and the rooms were super clean. Right in the heart of everything to see and do. Loved our stay and hope to return in the future. Park across the road is beautiful and has a children’s playground as well.
Stayed 2 nights in May 2025

10/10 Excellent

Fengyi

Liked: Cleanliness, staff & service, property conditions & facilities
Will be nice to have wash & dryer laundry machines
Stayed 4 nights in May 2025

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable, safe, friendly staff. Easily walkable to most Cantania points of interest. They helped arrange parking for us less than 70m from the hotel but I would recommend not having a car in Catania as the traffic is very bad.
Some of what was available at breakfast.  Lots of other choices to be had.
Stayed 2 nights in May 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, clean rooms, friendly staff. Would recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was helpful. Location was convenient. Breakfast was good. Grazie
Stayed 3 nights in May 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rough start with stay at Etna Suite

Rough start but finished nicely. Was traveling with 2 year old and had requested a pack n play when booked hotel. We arrived and were informed that their pack n play was broken and they couldn't provide one until the next night. This was unacceptable to us since the room had steps up to the main bedroom. The staff member said she would go out and buy a new one except she couldn't leave her desk. We said we would buy it as long as they reimbursed us but they refused. Then they said they didn’t have to provide one since I hadn't requested it prior to arrival. When I showed them my message to them over 2 1/2 months earlier for a pack n play, they said that they thought that referred to parking. In the end they provided a pack n play on our first night but we wasted 2 hours fighting with them and it could have and should have been handled better. The rest of our stay was fine - nice room and good breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Valeria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time here!
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel located on the main shopping street and 10 minutes walk to the old town centre. Lots of restaurants within 5 minutes walk. Hotel clean and tidy and when windows closed it blocks out almost all the traffic noise- even the police sirens. Great information sent prior to check in and staff very helpful. Great breakfast options. Would stay again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location and was close to everything you would want to walk to in Catania. The staff was fantastic and helped us get a cab at 3:00 in the morning when no public transit was available to take us to the airport. The breakfast that is served daily is delicious and has a great variety of options. The rooms are lovely and we would definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

GRAHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good facilities, friendly staff and nice rooms. The breakfast was very good. A fantastic place to stay!
Stayed 3 nights in May 2025

2/10 Terrible

Subha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in a central place. That was the only good thing about the property. Food was Ok. First day they asked and made us Cappuccino but from the second day no one even bothered to ask. The room was just OK but what I did not like is that the room was full of black bugs crawling everywhere. The bugs were in the bathroom near the shower and sink and near the bed and crawling all over. I first thought the bugs were only in the bathroom but then saw them everywhere. This was really bad. I took some videos of the bugs crawling and can send it if you would like to look at it. Also, there was construction work going on all the time at this place and workers were there on the stairs and corridors fixing the walls for painting and other repairs or just walking by here and there. It was very irritating and frustrating to see the workers in the hallways all the time and it was such a nuisance. I will never again stay at this hotel.
Stayed 3 nights in Apr 2025

8/10 Good

Laura

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very close to everything and to shopping. Breakfast was decent and room was nice. The only thing to keep in my mind that we didn’t look carefully is the no lift. We had to go up 4 flights of stairs to our room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Catania.

Large, comfortable clean room snd bathroom. Great shower. Location is in the center across from a beautiful park. Helpful person in the reception. I left early for airport so missed breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Royal room was very nice. Breakfast was good.
Stayed 2 nights in Apr 2025

6/10 Okay

Frederick

Liked: Cleanliness, staff & service
Reasonable location. Noisy from nearby businesses at night but works
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place...clean and in a great area
Stayed 1 night in Apr 2025

6/10 Okay

Marco, San antonio

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Not quite what I expected. It is a bit older property. We had water issues but they were able to resolve.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for city centre

Great central location, fantastic service. Great buffet breakfast.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Etna suite

Staff were friendly and helpful. They sent instructions beforehand. When i couldnt understand the lady on the phone, she sent me the message in a whatsapp message. The room itself was nicely decorated and clean. Bed comfy enough. View from the balcony was poor (just a shabby grey building and a tin roof). Air con worked well. The bathroom was nice and clean also. Shower was one of the overhead 'rain' showers, which isn't my preference in a small cubicle as there is always water hitting your face. Better to just have a normal shower head in there imo. Breakfast was lovely. Great selection. Cereals, breads, doughnuts, meats, cheeses, fruit, cakes, cannolis, coffee, juices etc. Only real downsides to the room were that the emergency light in the room had a green power LED that was on all the time. This lit the room up like a Christmas tree at night and contributed to 2 poor nights sleep. Before the 3rd night, I stuck a makeshift light blocker up and slept much better (pack some card and tape for this purpose). Another downside is that it's quite a noisy hotel. The metal grate downstairs that leads to the stairs of the hotel slammed shut on numerous occasions (apparently I was one of the only guests to have a bit of consideration and close it gently...), which could be heard as a big bang in my room. Other doors could be heard closing loudly in the evening/night as well. Maybe the hotel needs to invest in some soft closings for the doors (especially the metal gate).
Stayed 4 nights in Apr 2025

10/10 Excellent

Ivonne Margarita

Stayed 1 night in Apr 2025

2/10 Terrible

Anitsa

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property has a good location, but the rooms smell like chlorine, they are not clean , the toilet doesn't work properly and in general the room needs an update. Also, the property doesn't have elevator.
Stayed 1 night in Apr 2025

10/10 Excellent

Chiew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with shopping area just downstairs . Also public transport like buses to central station n airport
Stayed 3 nights in Apr 2025