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Hotel Esmeralda

3.0 star property

Photo gallery for Hotel Esmeralda

A restaurant with wooden furniture and a view of the sea. Tables are set with plates, glasses, and cutlery.
A hotel entrance with a reception desk, a security checkpoint, and a sign indicating a restaurant.
A hotel with a blue and white facade, multiple windows, and a sign reading "Esmeralda".
A spacious living area with a high ceiling, wooden paneling, and a large wall-mounted artwork. There are multiple seating options including sofas and armchairs, and a coffee table with a floral arrangement.
A hotel room with two beds, a desk with a television, a microwave, and a small kitchen area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room
The current price is AU$120
9 July - 10 July

Explore the area

View map
Esmeralda 266, Castro, 5700561
  • Place, Church of San Francisco
    ‪2 min walk‬
  • Place, Lillo Handicraft and Market Fair
    ‪6 min walk‬
  • Place, Costanera Castro
    ‪6 min walk‬
  • Airport, Dalcahue (MHC-Mocopulli)
    ‪35 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, a desk with a lamp, a TV on the wall, and a window with curtains.

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a wooden wardrobe, a small desk with a chair, and a door.

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment

Apartment

Apartment

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Suite

A bedroom with a large bed, a bathtub, a chair, and a television.

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Castro

Hotel Esmeralda places you steps from Church of San Francisco and within a 10-minute stroll of Costanera Castro. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Other amenities include laundry facilities, a lift and a banquet hall. Each morning free breakfast is served. .Sights within a 10-minute walk of this 3-property class Castro hotel include Plaza de Armas and Lillo Handicraft and Market Fair.

What's nearby

  • Church of San Francisco - 2 min walk - 0.2 km
  • Lillo Handicraft and Market Fair - 6 min walk - 0.5 km
  • Costanera Castro - 6 min walk - 0.5 km
  • Plaza de Armas - 6 min walk - 0.6 km
  • MAM Chiloé - 2 min drive - 2.0 km

Getting around

  • Dalcahue (MHC-Mocopulli) - 28 min drive

Restaurants

  • ‪Descarriada - ‬1 min walk
  • ‪La Brújula del Cuerpo - ‬3 min walk
  • ‪Travesia Restaurant - ‬5 min walk
  • ‪Ottoschop - ‬2 min walk
  • ‪Donde Eladio - ‬7 min walk

About this property

Hotel Esmeralda

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1238 square feet (115 square metres) and includes conference space. The business-friendly Hotel Esmeralda also features laundry facilities and a lift. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Castro hotel.

  • 32 guestrooms or units
  • Conference rooms
  • 1238 sq ft of conference space
  • 115 sq. m of conference space
  • Continental breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Pool or billiards table
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Esmeralda offers 32 accommodations with complimentary bottles of water and a hairdryer. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Castro hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 1,238 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hotel Esmeralda Hotel
Hotel Esmeralda Castro
Hotel Esmeralda Hotel Castro

Frequently asked questions

What is the cancellation policy at Hotel Esmeralda?

Hotel Esmeralda offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Esmeralda?

As of 7 July 2026, prices found for a 1-night stay for 2 adults at Hotel Esmeralda on 9 July 2026 start from AU$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Esmeralda?

Yep, Hotel Esmeralda has a free self car park.

Are there any beaches close to Hotel Esmeralda?

The closest beach to Hotel Esmeralda is Tongoy Beach (2.5 km).

Is Hotel Esmeralda family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Esmeralda is a hit with families.

Does Hotel Esmeralda serve breakfast?

Yeah, free continental brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Esmeralda?

No, Hotel Esmeralda does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Esmeralda?

Yep, you can grab a meal at Hotel Esmeralda's onsite restaurant.

What time are check-in & check-out at Hotel Esmeralda?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Esmeralda?

No, only service animals are allowed.

Hotel Esmeralda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Tasty breakfast they’ll bring it to your room. Definitely recommended and definitely ill be coming back
Stayed 1 night in Feb 2025
Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities
Clean and comfortable.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Clean room, parking
Stayed 1 night in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking on ground level a big plus. Staff very friendly. Breakfast was predictable but satisfactory; there is no buffet, only fixed menu per person. Location is super convenient for walking through the town. Hotel is quite old, but somewhat updated. Our room was very spacious.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness
Staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Castro, Chiloe

A bit aged hotel, the furniture a bit overused, but the bed were extremely confortable. The window was direct to a wall, with no views. The bethroom was ok, with with shower. The good points were its location, very conveniently located near restaurants, supermarkets, pharmacy, bank, and most of tourist attractions located downtown. And the best was they do provide parking underground.
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Darlene

Liked: Cleanliness, staff & service
Our room was directly beneath a pool (billiard) game room, and all night I was kept awake by the sound of balls hitting the floor. Otherwise, things were adequate.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Cristian

Stayed 1 night in Feb 2026
Verified

8/10 Good

Jorge

Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Oddvar

Stayed 1 night in Jun 2025