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AC Hotel Palacio de Santa Ana by Marriott

Photo gallery for AC Hotel Palacio de Santa Ana by Marriott

Interior detail
View from property
Reception
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View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$145
includes taxes & fees
22 June - 23 June

Explore the area

View map
Camino de la Flecha, s/n, Arroyo de la Encomienda, Valladolid, 47197
  • Place, Museo de la Ciencia
    ‪4 min drive‬
  • Place, Jose Zorilla Stadium
    ‪7 min drive‬
  • Place, Plaza Mayor
    ‪9 min drive‬
  • Airport, Valladolid (VLL)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Arroyo de la Encomienda

A luxury stay in Arroyo de la Encomienda awaits you at AC Hotel Palacio de Santa Ana by Marriott. You'll be 2.2 km (1.4 mi) from Museo de la Ciencia and 2.6 km (1.6 mi) from Auditorium Miguel Delibes. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, LOS JERONIMOS, serves Spanish cuisine and is open for breakfast, lunch and dinner. AC Bar is the hotel's own bar, serving drinks along with light fare. 13293 square feet (1235 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. On weekend mornings buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of limited parking. .With a stay at this 5-property class Arroyo de la Encomienda hotel, you'll be 2.9 km (1.8 mi) from Centro Cultural Miguel Delibes and 3 km (1.8 mi) from Rio Shopping.

What's nearby

  • Museo de la Ciencia - 4 min drive - 2.5 km
  • Centro Cultural Miguel Delibes - 7 min drive - 4.3 km
  • Jose Zorilla Stadium - 7 min drive - 5.4 km
  • Plaza de Zorrilla - 7 min drive - 5.0 km
  • Plaza Mayor - 9 min drive - 6.0 km

Getting around

  • Valladolid Campo Grande Station - 14 min drive
  • Valladolid (VLL) - 22 min drive

Restaurants

  • ‪El Portalón - ‬13 min walk
  • ‪Cervecería 100 montaditos - ‬16 min walk
  • ‪Restaurante Bar El Peral - ‬6 min drive
  • ‪La Fundición - ‬5 min walk
  • ‪Ginos - ‬18 min walk

About this property

AC Hotel Palacio de Santa Ana by Marriott

AC Hotel Palacio de Santa Ana by Marriott offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 13293 square feet (1235 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury AC Hotel Palacio de Santa Ana by Marriott. Limited free parking is available on a first-come, first-served basis.

This 5-star Arroyo de la Encomienda hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 2 levels
  • Conference rooms
  • 13293 sq ft of conference space
  • 1235 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
AC Hotel Palacio de Santa Ana by Marriott offers 98 accommodations with minibars and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18.70 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Bar
  • LOS JERONIMOS

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,293 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.70 per person
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Hotel Palacio de Santa Ana Marriott
AC Hotel Palacio de Santa Ana Marriott Valladolid
AC Palacio de Santa Ana Marriott
AC Palacio de Santa Ana Marriott Valladolid
Hotel AC Palacio Santa Ana
Hotel AC Santa Ana
AC Palacio Santa Ana Marriott
Ac Hotels Valladolid
Ac Hotel Valladolid
AC Hotel Palacio de Santa Ana by Marriott Hotel

Frequently asked questions

What is the cancellation policy at AC Hotel Palacio de Santa Ana by Marriott?

AC Hotel Palacio de Santa Ana by Marriott offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AC Hotel Palacio de Santa Ana by Marriott?

As of 12 June 2026, prices found for a 1-night stay for 2 adults at AC Hotel Palacio de Santa Ana by Marriott on 22 June 2026 start from AU$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at AC Hotel Palacio de Santa Ana by Marriott?

Yep, AC Hotel Palacio de Santa Ana by Marriott has a free self car park. Onsite parking is limited.

Are there any beaches close to AC Hotel Palacio de Santa Ana by Marriott?

The closest beach to AC Hotel Palacio de Santa Ana by Marriott is Playa de las Moreras (4.4 km).

Does AC Hotel Palacio de Santa Ana by Marriott have a pool?

AC Hotel Palacio de Santa Ana by Marriott has an indoor pool.

Is AC Hotel Palacio de Santa Ana by Marriott family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that AC Hotel Palacio de Santa Ana by Marriott is a hit with families.

Does AC Hotel Palacio de Santa Ana by Marriott serve breakfast?

Yeah, buffet brekkie is served at weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at AC Hotel Palacio de Santa Ana by Marriott?

No, AC Hotel Palacio de Santa Ana by Marriott does not offer an airport shuttle service.

Is there a bar or restaurant at AC Hotel Palacio de Santa Ana by Marriott?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at AC Hotel Palacio de Santa Ana by Marriott?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at AC Hotel Palacio de Santa Ana by Marriott?

No, pets are not allowed.

AC Hotel Palacio de Santa Ana by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 125 out of 217 reviews
Rating 8 - Good. 56 out of 217 reviews
Rating 6 - Okay. 21 out of 217 reviews
Rating 4 - Poor. 9 out of 217 reviews
Rating 2 - Terrible. 6 out of 217 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was excellent especially for our transit van. The hotel reception lists were professional, helpful, generous and friendly. The room was spacious, clean and comfortable with a lovely view of the river. Wish we could have stayed longer. Would love to visit again another time.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, amenities
Excelent as always
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!!!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The evening receptionist was a darling
Stayed 1 night in Aug 2024
Verified

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Neing
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

J.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and good hotel.

Hotel was perfect. Disappointing was we could not have dinner as we planned for and was the whole reason for staying the hotel. Really disappointing. Room perfect, staff friendly, location perfect. But I clearly indentified at the booking I wanted a dinner in the restaurant. I am sure the wedding was planned much earlier than our booking. Not nice and would have expected some kind of compensation.
Stayed 1 night in May 2023
Verified

4/10 Poor

Manuel

Disliked: Cleanliness, property conditions & facilities
Unfortunately we were given two rooms adjacent to the staff entrance. Staff were arriving from 5am and continuously pressing the electronic buzzer which was way too loud and could be heard from our rooms. To make matters worse some of the staff would hold loud conversations impeding a good nights sleep. The staff attitude when we complained was one of indifference and they also confirmed that other guests had complained in the past. Knowing there is a problem and not doing anything about it demonstrates a lack of professionalism. On another note, we ate at the hotel restaurant and the food was terrible and small portions. To be honest I found that the quality of the food was well below standards and overpriced. Rooms were looking a bit dated and dusty, but comfortable. The hotel itself is quite beautiful and striking as this used to be a monastery of sorts… Personally I wouldn’t stay here again because of our experience.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, amenities
Nettes Personal, Zimmer an und fuer sich ok, aber Erdgeschoss hat keine Aussicht.letztes Mal hatten wir super Zimmer im q. STOCJ
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

rafa

Liked: Cleanliness, staff & service, room comfort

Hotel espectacular

Un hotel espectacular en todos los sentidos desde la amabilidad de la persona en recepcion cuando llegas, el poder aparcar en la misma puerta, un hotel super bonito y tranquilo, un restaurante de lo mejor para volver .
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Razoável a estadia. O hotel é muito bonito, mas por exemplo no nosso quarto não havia tomadas. Pessoal da recepção muito amável! E um pouco longe do centro histórico! Mediano!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen calidad precio
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Ascension

Liked: Cleanliness, property conditions & facilities, room comfort

Más cercano a 4estrellas que a 5

El hotel parece más bien de cuatro estrellas que de cinco, está correcto pero con poco detalle. Tuvimos un trato bastante incómodo por parte de un señor del hotel porque no nos dejaba entrar a cenar al restaurante, me sentía fatal primero nos dijo que el restaurante estaba cerrado al público por un evento, luego me preguntó que si tenía reserva y le dije que no, me dijo imposible estamos completos pero con muy malos modales al final les dije que al llegar había preguntado en recepción y entonces me dijo ahh pero están Uds alojados? Y le dije claro entonces me dijo que podíamos pasar, creo que era lo primero que nos tenia que haber preguntado, pero lo peor fueron los malos modos de ese señor. Puede ser porque estuviera el equipo de fútbol del Sevilla, no se…El demás personal muy amable. Esta alejado del centro hay que coger el coche. Las camas muy cómodas, y el desayuno correcto, no con mucha variedad pero lo que había estaba rico.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Manuel Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia muy agradable

Estancia muy agradable. Destacaría lo acogedor y amplio de las habitaciones junto con el hecho de disponer de parking cubierto incluido en el precio. El punto negativo para nosotros fue el colchón, no nos resultó nada cómodo, entiendo que es algo personal pero en nuestro caso no nos ayudó en el descanso. Pese a este detalle lo recomendaría.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bonito
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra rent hotell

Snyggt hotell. Reception som det ska vara. Rummet väldigt bra. Service till middag sådär, flera personal som mest stod och snackade. Maten var god men pass upp - köttet kommer ensamt. Potatis, grönsaker etc måste beställas extra och kostar 5€ per extra. Stor gratis parkering framför ingång och garage i källaren mot betalning.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Gewoon perfect en prachtig gebouw
Stayed 1 night in Jan 2024
Verified

8/10 Good

Goran

Liked: Staff & service, property conditions & facilities, room comfort
Mycket trevligt hotell men tråkig omgivning. Bra parkering inomhus.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax y confort en hotel de lujo

Hotel moderno lleno de comodidades con la zona de ocio en el precioso claustro acristalado en su zona alta Magnifico jardin con embarcadeo en la parte trasera del hotel.Mencion aparte el personal en general,amables y con gran dedicacion para que el cliente se encuentre mejor que en su casa.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Gonzalo

Liked: Cleanliness, staff & service
Es correcto... Pero un poco frío todo El restaurante es atroz. Terrible es suave.no es que hagan nada mal mal, pero es mediocre y pretencioso siendo una medianía. De verdad, destruye la experiencia. La comida. El servicio, correcto. Y simpático para ser Castilla.
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Tony

Review

This hotel is rated at 5 star but it falls far short of this and is an adequate 4 star
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

JEAN PHILIPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est parfait... le cadre de l'hôtel est très agréable
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Anibal

Liked: Cleanliness, property conditions & facilities
Very good hotel but lacks a comparable restaurant.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso espectacular
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un 10

Todo perfecto.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Sandra pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estupendo
Stayed 1 night in Nov 2021