Best Western - accommodation in Castlegar

Rooms were quiet. Great breakfast; lots of protein options! We were in a pet friendly room on ground level and it was very clean. We had a room with 2 doubles and one mattress was collapsing around the edges. I was able to sleep in the middle but if 2 adults were in that bed you might just roll off the side lol. Also found the polyester filled comforters really hot (but menopause is a beast that way HaHa!!) Staff was FANTASTIC! Super friendly and helpful. Would definitely stay there again.

When checking in I told the person at the front desk that my wife has mobility issues and is using a cane so l asked for a room close to the elevator. He told me the room was not very far from the elevator but it was. Next day checking out I mentioned this to the front desk and was told it was because we wanted a queen room. Rooms close to the elevator appeared empty.

Short of staff, just one lady running around to manage front desk and breakfast as well. Not her fault but one person cannot manage both works.