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"We had a great stay and the staff were very helpful. The area was convenient and there was dining and cafe near by. " More

By a verified traveller on Tue 27 Jun 2023

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Hotel Description

Odyssee Boutique Hotel Casablanca places you in the center of Casablanca, within a short 5-minute stroll of United Nations Square and Central Market of Casablanca. Highlights at this Art Deco hotel include a restaurant, free self parking, and a bar/lounge.

The buffet restaurant, l'escale, is open for lunch and dinner. Zaman is the hotel's own bar. Business travelers can take advantage of 3 meeting rooms and a business center. Added amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free parking nearby, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Casablanca City Center hotel include Place Mohammed V and Marina Casablanca.

Comfort Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$115* Per night/room 26 Apr. - 27 Apr.

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Odyssee Boutique Hotel Casablanca ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Odyssee Boutique Hotel Casablanca

Everyone (1) Couples (2)
3 out of 5

Posted by on 22 Dec. 2023

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1 out of 5
BEWARE! This is the worst hotel I’ve ever visited. Where do I even start! We arrived and the reception ignored us. We were told to SIT like a dog! We watched 2 other guests taken to their rooms with assistance with their bags. Then our turn. We had booked a suite. They seemed confused of who we were. Then we were handed our room cards and dismissed. No one showed us the lifts, no one helped with our bags, nothing. We worked it out on our own. The room was large but unwelcoming. We went down to the bar for a drink. Staff were pleasant but they had none of the ingredients for the cocktails on offer. Bizarre. We asked concierge to get us a taxi. What a joke standing on the corner for 30 minutes until he just wandered away and left us to walk away. We came back after finding dinner to have a shower and there was no hot water. This is 4 hours after checking in. We contacted reception and they said they’d send someone. An hour later still waiting. Called again and they said they could turn it on from downstairs and to wait 15 minutes for it to come through. Half an hour later it was still lukewarm. At this point I’d had enough and was very stressed from a long day travelling and such poor facilities and service and not being able to have a basic hot shower. We checked out and went to another hotel who were more than happy to welcome us. Don’t ever stay here, it’s a disgrace.

Posted by on 22 Sep. 2023

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Comment from Hotel Management

26 Sep. 2023 by ODYSSEETEAM

Dear Mrs Kylie,We sincerely regret the less-than-optimal experience you had during your recent stay at our hotel. Your feedback is extremely important to us, and we want to clarify that the issues you encountered do not reflect our usual level of service.We are genuinely sorry for the inconvenience you experienced due to the lack of hot water in your room. This situation is indeed unusual, and we have taken immediate steps to rectify it to ensure it does not recur in the future. Please rest assured that we are committed to maintaining the highest standards of comfort for our guests.Regarding your arrival experience, we understand that there was confusion and a lack of assistance at our reception, and we apologize for any inconvenience this may have caused. Our team typically goes above and beyond to ensure a seamless check-in process, and we are actively investigating the circumstances surrounding your arrival to prevent similar issues from happening in the future.We also appreciate your feedback on the bar service, and we will promptly address any inventory shortages to ensure that our guests can enjoy a wide range of cocktails as advertised.Furthermore, we deeply regret the delay you experienced while waiting for a taxi arranged by our concierge. This was an unfortunate incident that does not align with our usual service standards, and we will be conducting additional training to ensure our team provides efficient and courteous assistance to our guests.We would like to emphasize that your feedback stands as a rare occurrence among the many satisfied guests we have had the pleasure of hosting. We take great pride in the positive reviews and comments we receive from our guests, and it is our goal to provide exceptional service to each and every one of our valued patrons.In hindsight, we believe that had you reached out to our staff during your stay, we could have swiftly addressed the issues you faced and made your stay more comfortable. We sincerely apologize for any inconvenience you endured and wish we had been given the opportunity to resolve these concerns during your visit.Once again, please accept our deepest apologies for the inconveniences you experienced during your stay. Your feedback serves as an important reminder of areas where we can improve, and we are committed to doing so to ensure that all our guests have a positive and enjoyable stay.If you would like to discuss your experience in more detail or provide any additional feedback, please do not hesitate to contact us directly. We genuinely value your feedback and hope you will consider staying with us again in the future to experience the exceptional service we aim to provide.Sincerely,#ODYSSEE

4 out of 5
We had a great stay and the staff were very helpful. The area was convenient and there was dining and cafe near by.

Posted by on 27 Jun. 2023

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Comment from Hotel Management

3 Jul. 2023 by Odyssee Team

Nous vous remercions pour votre retour, Et nous souhaiterons vous accueillir parmi nous encore une autre fois

About the Odyssee Boutique Hotel Casablanca

Location Angle rue Kamal Mohamed -, Casablanca, maroc 20000

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms. Public spaces have free WiFi. The business-friendly Odyssee Boutique Hotel Casablanca also features multilingual staff, coffee/tea in a common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Casablanca hotel.

  • 138 guestrooms or units
  • Built in 2018
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Casa Voyageurs Station (2.7 km / 1.7 mi)
  • Metro station: Marche Central Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Odyssee Boutique Hotel Casablanca offers 138 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. This Casablanca hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

L'escale - This buffet restaurant serves lunch and dinner.

Zaman - Onsite bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

Odyssee Boutique Hotel Casablanca offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Odyssee Boutique Hotel Casablanca

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.19 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Odyssee Center Hotel Casablanca
  • Odyssee Center Casablanca
  • Odyssee Center
  • Odyssee Center Hotel
  • Odyssee Casablanca Casablanca
  • Odyssee Boutique Hotel Casablanca Hotel
  • Odyssee Boutique Hotel Casablanca Casablanca
  • Odyssee Boutique Hotel Casablanca Hotel Casablanca

You should know

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.