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Hotel Voilá Centro Histórico

4.0 star property

Photo gallery for Hotel Voilá Centro Histórico

Exterior
Exterior
Superior Twin Room
2 bars/lounges, poolside bar
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$258
29 Mar - 30 Mar

Explore the area

View map
calle las carretas centro historico, Cartagena, Bolívar, 130001
  • Place, Clock Tower
    ‪1 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(31 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room

Design Double Room

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Cartagena

Hotel Voilá Centro Histórico puts you in the heart of Cartagena, steps from Clock Tower and within a 15-minute stroll of Cartagena de Indias Convention Center. Highlights at this Colonial hotel include 2 outdoor swimming pools, 2 bars/lounges and a restaurant. .For a drink, you can stop by the hotel's own poolside bar. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Near this 4-property class Cartagena Walled City hotel, you'll find Bocagrande Beach.

What's nearby

  • Clock Tower - 1 min walk - 0.1 km
  • Cartagena de Indias Convention Center - 3 min walk - 0.3 km
  • San Pedro Claver Church and Convent - 5 min walk - 0.4 km
  • Bolivar Square - 5 min walk - 0.4 km
  • Walls of Cartagena - 6 min walk - 0.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 13 min drive

Restaurants

  • ‪Amaretto - ‬1 min walk
  • ‪San Valentín Restaurante Bar - ‬1 min walk
  • ‪Mirador Café & Bar - ‬2 min walk
  • ‪The clock pub - ‬1 min walk
  • ‪Restaurante Candé - ‬1 min walk

About this property

Hotel Voilá Centro Histórico

Hotel Voilá Centro Histórico offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at Hotel Voilá Centro Histórico. A complete renovation of Hotel Voilá Centro Histórico was completed in June 2022.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 1 building
  • 35 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 1850
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Hotel Voilá Centro Histórico offers 35 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include printers and telephones; free local calls are provided (restrictions may apply). In-room massages, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1850
  • Colonial architecture
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Renovated entire property - June 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 150000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 250000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 150000 per pet, per night
  • Rollaway bed fee: COP 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

VOILÁ CENTRO HISTORICO
Voilá Centro Histórico Hotel
Voilá Centro Histórico Cartagena
Voilá Centro Histórico Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hotel Voilá Centro Histórico?

Hotel Voilá Centro Histórico offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Voilá Centro Histórico?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Voilá Centro Histórico on 29 Mar 2026 start from AU$258, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Voilá Centro Histórico?

Yep, Hotel Voilá Centro Histórico is a short 19-minute walk from Bocagrande Beach.

Does Hotel Voilá Centro Histórico have a pool?

Hotel Voilá Centro Histórico has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:00 AM to 8:00 PM.

What makes Hotel Voilá Centro Histórico a romantic place to stay?

Couples dining and a champagne service, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Voilá Centro Histórico.

Is Hotel Voilá Centro Histórico family-friendly?

You bet! With amenities such as 2 outdoor pools and a deli, as well as travel cots in the guestrooms, it's no surprise that Hotel Voilá Centro Histórico is a hit with families.

Does Hotel Voilá Centro Histórico serve breakfast?

Yep, travelers give top marks to the free full breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Voilá Centro Histórico?

No, Hotel Voilá Centro Histórico does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Voilá Centro Histórico?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Hotel Voilá Centro Histórico?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Voilá Centro Histórico?

Cats and dogs are welcome at Hotel Voilá Centro Histórico, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Hotel Voilá Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 559 out of 786 reviews
Rating 8 - Good. 144 out of 786 reviews
Rating 6 - Okay. 49 out of 786 reviews
Rating 4 - Poor. 19 out of 786 reviews
Rating 2 - Terrible. 15 out of 786 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

jose henry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

A

Stayed 1 night in Dec 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly and amazing staff Checked in late at night and the street was closed to traffic. Had to walk with luggage to find the hotel. At night very sketchy neiborhood. During the day it looked ok. Room had a stuffy and musty smell
Stayed 1 night in Dec 2025

8/10 Good

lorena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a prime location, clean and modern room, friendly staff, and received a welcome fruit dish which is a nice touch. There was construction of some sort happening at around 7 am so that was bothersome and made it difficult to sleep. Breakfast is included which is nice but was underwhelming so if you want to be full, I’d go elsewhere. Otherwise, it can be a quick meal.
Stayed 1 night in Dec 2025

10/10 Excellent

Rodolfo J

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 3 nights in Dec 2025

8/10 Good

Amir

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location, great service, large room, good food what can you ask for more
Stayed 2 nights in Dec 2025

6/10 Okay

Hani

Stayed 4 nights in Dec 2025

10/10 Excellent

NICOLAS

Stayed 1 night in Nov 2025

10/10 Excellent

Imran

Stayed 2 nights in Nov 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 3 nights in Nov 2025

6/10 Okay

Kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very spacious. The only thing is I found a dead bug in the bed on the first day. Also they were very strict in terms of guests. I was not able to even let my friend upstairs to grab something without paying an additional fee, mind you after I already paid $1000+ for the room. Also due to an issue with the expedia reservation that I made for THREE adults, on the hotels end it only showed a reservation for one. I was then forced to pay an additional fee to have my other guest on my trip to stay in the hotel. It felt like I was being scammed out of more money. Other than those hiccups, the staff was amazing and so accommodating. They were so kind and helpful. The free breakfast was amazing every morning and the restaurant on the 5th floor was 10/10. I loved it! I just wish they were not so strict and money hungry.
Stayed 4 nights in Oct 2025

8/10 Good

María Guadalupe Casillas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and well maintained. The breakfast was excellent. The breakfast staff was wonderful.
Gelato everywhere
Beautiful murals and street art
Gelato everywhere
Great desserts and coffee
Stayed 6 nights in Oct 2025

10/10 Excellent

Anthony F, Brooklyn

Stayed 3 nights in Oct 2025

8/10 Good

Abhijit

Stayed 2 nights in Oct 2025

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities
Not at all a good experience! The room was the size of a shoe box and had a terrible odor. The manager was unprofessional and condescending. My Expedia Silver status was not honored, so no bottle of wine and no 20% discount on food. Don’t waste your money on this property.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Alonzo

Stayed 1 night in Oct 2025

8/10 Good

Odgnel Moise and Laronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great
Stayed 5 nights in Oct 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the staff at Voila and they remembered me
Stayed 5 nights in Oct 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 3 nights in Sep 2025

8/10 Good

Veronica G Salas

Stayed 4 nights in Sep 2025

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the most important landmark were close the hotel as well the chopping center and excellent dining options.
Stayed 4 nights in Sep 2025