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Hotel Voilá Centro Histórico

4.0 star property
Colonial hotel with 2 outdoor pools and free breakfast
VIP Access

Photo gallery for Hotel Voilá Centro Histórico

Front of property
Exterior
View from room
Restaurant
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Room service
  • 24/7 front desk
The current price is AU$267
12 Sept - 13 Sept

Explore the area

View map
calle las carretas centro historico, Cartagena, Bolívar, 130001
  • Clock Tower
    ‪1 min walk‬
  • Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Walls of Cartagena
    ‪6 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Design Double Room

Design Double Room

Design Double Room

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(29 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Cartagena

Hotel Voilá Centro Histórico puts you in the heart of Cartagena, steps from Clock Tower and within a 15-minute stroll of Cartagena de Indias Convention Center. Highlights at this Colonial hotel include 2 outdoor swimming pools, 2 bars/lounges and a restaurant. .For a drink, you can stop by the hotel's own poolside bar. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Near this 4-property class Cartagena Walled City hotel, you'll find Bocagrande Beach.

What's nearby

  • Clock Tower - 1 min walk - 0.0 km
  • Cartagena de Indias Convention Center - 3 min walk - 0.3 km
  • Bolivar Square - 5 min walk - 0.4 km
  • Walls of Cartagena - 6 min walk - 0.6 km
  • Bocagrande Beach - 20 min walk - 1.7 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 13 min drive

Restaurants

  • ‪San Valentín Restaurante Bar - ‬1 min walk
  • ‪Restaurante Candé - ‬1 min walk
  • ‪Mirador Café & Bar - ‬2 min walk
  • ‪Buena Vida - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Hotel Voilá Centro Histórico

Colonial hotel with 2 outdoor pools and free breakfast
Hotel Voilá Centro Histórico offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at Hotel Voilá Centro Histórico. A complete renovation of Hotel Voilá Centro Histórico was completed in June 2022.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 1 building
  • 35 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 1850
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Hotel Voilá Centro Histórico offers 35 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include printers and telephones; free local calls are provided (restrictions may apply). In-room massages, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1850
  • Colonial architecture
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Renovated entire property - June 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 150000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 250000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 150000 per pet, per night
  • Rollaway bed fee: COP 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

VOILÁ CENTRO HISTORICO
Voilá Centro Histórico Hotel
Voilá Centro Histórico Cartagena
Voilá Centro Histórico Hotel Cartagena

Hotel Voilá Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 494 out of 690 reviews
Rating 8 - Good. 122 out of 690 reviews
Rating 6 - Okay. 44 out of 690 reviews
Rating 4 - Poor. 18 out of 690 reviews
Rating 2 - Terrible. 12 out of 690 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in the heart of the walled city. The service was excellent!
Stayed 3 nights in Jun 2025

10/10 Excellent

Adalgisa

Stayed 5 nights in May 2025

10/10 Excellent

Edy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice property to stay. Everything close by and very safe with a lot of police patrols . The all staff is amazing very helpful and polite. I will definitely return to these property.
Stayed 6 nights in May 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Iridian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Cartagena

I loved it! Love the location the service the breakfast everybody was so kind i would go back for sure
Stayed 5 nights in May 2025

10/10 Excellent

Herschel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 5 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, not allowed have a guest, that was really annoying.
Stayed 3 nights in May 2025

10/10 Excellent

Anders

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in El Centro. Very nice rooms, great food and drinks. The staff is awesome.
Stayed 14 nights in May 2025

8/10 Good

Joseph F

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the staffs
Stayed 3 nights in May 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience! We spent our honeymoon at Voila and loved every moment. The hotel was clean, modern, and beautifully designed. The staff was outstanding, and the location was perfect—everything was within walking distance. We chose a balcony room and it was the best decision. Breakfast was delicious, and we can’t wait to come back!
Stayed 4 nights in May 2025

8/10 Good

Catherine, Hacienda heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the beds were not comfortable, door staff were excellent.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alexander, chula vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. People so friendly. Room and jacuzzi very nice
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Emmylou, ORLANDO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really not what I was expecting. It wasn’t very clean or appealing. More like a 2 star rating.
Stayed 3 nights in Apr 2025

8/10 Good

martin

Stayed 2 nights in May 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Right in the middle of the action. Loved the rooftop pool.
Stayed 3 nights in May 2025

10/10 Excellent

Leo

Liked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Rira

Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant place to stay and wonderful staff, clean and good customer service!
Stayed 3 nights in May 2025

10/10 Excellent

Mary Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful and the staff were so friendly. Breakfast buffet was fresh and delicious. The room was a little too small but very well maintained. Hotel is conveniently located to walk the town. Very recommended hotel!
Stayed 4 nights in Apr 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lindo hotel muy buen servicio 100% recomendado
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The staff were all very nice and welcoming. The room great. Nice comfortable bed, kickass air conditioning and loved the big open shower with plenty of hot water. The location can't be beat, literally steps away from the clock tower. The breakfast was solid, fresh juice, cheeses and bread, fresh fruit and eggs to order. I have nothing negative to say.
Stayed 8 nights in Apr 2025

2/10 Terrible

carlos joaquin

Stayed 2 nights in Apr 2025