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Mood Matuna Hotel Cartagena

4.0 star property

Photo gallery for Mood Matuna Hotel Cartagena

Suite, Private Pool | Private pool
Front of property – evening/night
Suite, Private Pool
Suite, Private Pool | Private pool
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Cra. 9a #32, La Matuna, Cartagena, Bolívar, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Private Pool

Suite, Private Pool

Suite, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Cartagena

Mood Matuna Hotel Cartagena places you in the centre of Cartagena, within just a 5-minute stroll of Clock Tower and within 15 minutes of Cartagena de Indias Convention Center. Highlights at this hotel include a restaurant, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Each morning full breakfast is served between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Near this 4-property class Cartagena Walled City hotel, you'll find Bocagrande Beach.

What's nearby

  • Clock Tower - 3 min walk - 0.3 km
  • Cartagena de Indias Convention Center - 5 min walk - 0.4 km
  • Walls of Cartagena - 5 min walk - 0.4 km
  • San Pedro Claver Church and Convent - 8 min walk - 0.7 km
  • Bolivar Square - 8 min walk - 0.7 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 13 min drive

Restaurants

  • ‪El Cabildo Gastromar - ‬3 min walk
  • ‪Aunna Coffee - ‬2 min walk
  • ‪Cocteleria Erika - ‬3 min walk
  • ‪Vive Restaurante Bar - ‬3 min walk
  • ‪El Sombrero Vueltiao - ‬2 min walk

About this property

Mood Matuna Hotel Cartagena

There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cartagena hotel is smoke free.

  • 45 guestrooms or units
  • 6 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • 1 conference room
  • Dining venue
Mood Matuna Hotel Cartagena offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: COP 34,000 for adults and COP 34,000 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • No lift
  • Tile flooring in room

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 50000 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately COP 34000 for adults and from COP 34000 for children
  • Airport shuttle fee: COP 100000 per vehicle (return, maximum occupancy 6)
  • Pet fee: COP 50000 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

Property Registration Number 210254

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Mood Matuna Cartagena
Mood Matuna Hotel Cartagena Hotel
Mood Matuna Hotel Cartagena Cartagena
Mood Matuna Hotel Cartagena Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Mood Matuna Hotel Cartagena?

Mood Matuna Hotel Cartagena offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Mood Matuna Hotel Cartagena?

The closest beach to Mood Matuna Hotel Cartagena is Bocagrande Beach (3.2 km).

What makes Mood Matuna Hotel Cartagena a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mood Matuna Hotel Cartagena.

Does Mood Matuna Hotel Cartagena serve breakfast?

Yep, full breakfast is offered daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mood Matuna Hotel Cartagena?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Mood Matuna Hotel Cartagena?

Yep, you can grab a meal at Mood Matuna Hotel Cartagena's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Mood Matuna Hotel Cartagena?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mood Matuna Hotel Cartagena?

Cats and dogs are welcome at Mood Matuna Hotel Cartagena, with food and water bowls on offer.

Mood Matuna Hotel Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 329 out of 466 reviews
Rating 8 - Good. 82 out of 466 reviews
Rating 6 - Okay. 24 out of 466 reviews
Rating 4 - Poor. 13 out of 466 reviews
Rating 2 - Terrible. 18 out of 466 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Christian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No elevators. Loud. Bugs. Would not stay here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, amenities
Yea
Stayed 3 nights in Nov 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
We couldn’t ask for a better place to stay. All the staff was courteous and was always more than willing to help us with any request we may have. Rooms were great, food was unbelievable. Especial thanks to Marjorie and Jessica the power house of Matuna. 😀 They truly know everything about customer service and hospitality. Kudos to Mood Matuna.
Stayed 6 nights in Nov 2025

10/10 Excellent

keneth, baltimore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very comfortable, top notch, the rooms are exactly as appears in the listing.
Stayed 1 night in Nov 2025

10/10 Excellent

JESUS

Stayed 4 nights in Nov 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos dieron un trato especial; nos sentimos muy bien acogidos y como en casa. El servicio fue excepcional.
Stayed 5 nights in Nov 2025

10/10 Excellent

Chariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto comida de muy buena calidad.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great located, excellent people, great service, just didn't match the price that i got it for, extra tax were added once we checked in.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emre

Stayed 2 nights in Nov 2025

10/10 Excellent

Oswin, Port of Spain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bedroom was huge, but the bathroom was tiny (but manageable) and it took some getting use to not putting the toilet paper in the toilet, but we understood why. The breakfast was spectacular (freshly made to order) every day and the staff were great, very helpful, friendly and approachable. Two members of staff stood out. Daniel in reception, who was always willing to help with directions and recommendations to restaurants etc. Sebastien in the breakfast area, always so pleasant and his service was excellent.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anop

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, it was close to everything (walkable) and they even accommodated a late check out due to our flight being delayed (at no charge)!! Would recommend this place.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mani, Randolph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and service.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rosalio

Stayed 3 nights in Oct 2025

4/10 Poor

mayeli

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was excellent at this hotel. Unfortunately, I can’t say the same for the hotel. They had no ironing board, iron, no hairdryer, no telephone in the room to communicate with the staff only via text messaging. Very plain room. Shower was cold with no warm water. Very disappointed.
Stayed 4 nights in Oct 2025

10/10 Excellent

Erick

Stayed 7 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jinette

Stayed 2 nights in Oct 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was small and dirty. Room was small and dirty. Found a lizard in my sink. Payed for the
Stayed 3 nights in Oct 2025

6/10 Okay

Marcos

Stayed 1 night in Oct 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walkable to the Clock Tower less than 5 minutes. The hotel staff were very nice and attentive. Be advised you cannot bring guest to the hotel unless they a part of your original reservation at check in. Hotel staff make this very clear, I felt very safe anyone cannot just walk into the door as it remains locked after 10 pm. The hotel staff are just a text on what's app away and they will reach you within 2 minutes. The AC works great overall great experience.
Stayed 2 nights in Oct 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big clean room with balcony. Didn't enjoy the breakfast at all. Location was good - halfway between the clock tower and Getsami
Stayed 3 nights in Sep 2025