Hotel Casa Los Puntales puts you in the heart of Cartagena, within just a 10-minute stroll of popular attractions like Clock Tower and Walls of Cartagena. Highlights at this hotel include free continental breakfast, a restaurant and a bar/lounge. .Enjoy the Hot tub and pool loungers. Other amenities include a free manager's reception, Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3.5-property class Cartagena Walled City hotel include Cartagena de Indias Convention Center and Bocagrande Beach.
What's nearby
Clock Tower - 6 min walk
Walls of Cartagena - 6 min walk
Bolivar Square - 9 min walk
Cartagena de Indias Convention Center - 12 min walk
San Felipe de Barajas Castle - 18 min walk
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 9 min drive
Restaurants
Quero Arepa - 2 min walk
Mistura - 2 min walk
Restaurante La Mulata - 1 min walk
Pizzeria Restaurante Bar - Fernandez Madrid 1889 - 2 min walk
Restaurante Carmen Cartagena - 1 min walk
About this property
Hotel Casa Los Puntales
Comfortable hotel, walk to Clock Tower
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee.
Business amenities include a business centre and limo/town car service. A hot tub, a rooftop terrace, and multilingual staff are also featured at Hotel Casa Los Puntales. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.
Smoking is allowed in designated areas at this 3.5-star Cartagena hotel.
1 building
6 guestrooms or units
3 levels
Built in 1808
Continental breakfast (free)
Manager's reception (free)
Deli
Terrace on the roof
Poolside lounge chairs
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Car service
Tour and ticket information
Concierge
Garden
Television in lobby
Smoking in designated areas
Bar or lounge
Dining venue
Hotel Casa Los Puntales offers 6 air-conditioned accommodations with a safe and a hairdryer. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge)
Parking and transport
No on-site parking available
24-hour return airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge)
Casino shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Limo/town car service
Food and drink
Free continental breakfast available daily 7:00 AM to 9:30 AM
A bar/lounge
A restaurant
Free daily manager's reception
Snack bar/deli
Things to do
Spa tub
Tennis
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Business services
Business centre
Outdoors
Garden
Pool loungers
Rooftop terrace
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
More
3 floors
Building
Built in 1808
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Select Comfort mattress
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels
Entertainment
32-inch LCD TV with premium cable channels
Food and drink
Room service
More
Air conditioning
Ceiling fan
Free local calls
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Contactless check-out
Special check-in instructions
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Casa Los Puntales
Children and extra beds
Children are welcome.
Kids stay free! Children 10 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 26.0 per night.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 30 per vehicle (return, maximum occupancy 3)
Rollaway bed fee: USD 26.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, debit cards and cash. Contactless check-out is available.
We should mention
Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Property is also known as
Casa Los Puntales
Casa Los Puntales Cartagena
Hotel Casa Los Puntales
Hotel Casa Los Puntales Cartagena
Los Puntales
Puntales
Casa Los Puntales
Jadi Hotel Los Puntales
Hotel Casa Los Puntales Hotel
Hotel Casa Los Puntales Cartagena
Hotel Casa Los Puntales Hotel Cartagena
Frequently asked questions
What is the cancellation policy at Hotel Casa Los Puntales?
Hotel Casa Los Puntales offers free cancellation on select room rates. Check out the cancellation policy for more info.
Are there any beaches close to Hotel Casa Los Puntales?
The closest beach to Hotel Casa Los Puntales is Bocagrande Beach (3.5 km).
What makes Hotel Casa Los Puntales a romantic place to stay?
1 hot tub and a lounge bar, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel Casa Los Puntales.
Does Hotel Casa Los Puntales serve breakfast?
Yep, complimentary continental brekkie is on offer daily between 7:00 AM and 9:30 AM.
Is there a free airport shuttle available at Hotel Casa Los Puntales?
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Is there a bar or restaurant at Hotel Casa Los Puntales?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at Hotel Casa Los Puntales?
Check-in begins at 3 PM. Check-out time is 1 PM.
Are pets allowed at Hotel Casa Los Puntales?
No, pets and service animals are not allowed.
Hotel Casa Los Puntales Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
1. poor reservation system forcing me to move; inflexible staff
2. inadequate room assignment policy. I wanted a room upstairs, but there was apparently no availability. Early next moring I saw two open unused rooms
3. poor bathroom: shower works hardly
4. low cost facility with low standards. This could be made very nice with some investment
5. Second night at Casa Quero. Just a bit more expensive, but miles nicer
Great location great balcony great staff great food I give them a great rating felt very safe and free to do anything with access to the whole walled city
To begin with they probably don’t have the Hotel enviame in front they use a different name and it’s not in the ad address it is located on the map so when I finally found a place it was close it was nobody in the lobby I called the number and the guy told me that they have oversold all the rooms and they don’t have any room available and I was not going to get my money back because he said that I was too late doing check-in. Something that it was not true because of the page Expedia it doesn’t say that you have to check in at any certain time also he said that this is not the first time he hast to send people away because this is Hotel with overbook the owner of the hotel did not wanna face the customers he sent somebody over what’s on information that it was not accurate regarding the reservations.Arrived at the hotel 11:30 PM and it was not all the hotels close to this one so I have to look for hotels in the middle of the night in a city that we don’t know any country that we don’t know any language that we don’t speak speak
Great family environment. The staff are great. The breakfast was wonderful and fresh everyday
Jean
Stayed 18 nights in Jul 2021
6/10 Okay
Ezequiel, San José, Costa Rica
20 Jan 2020
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room given the first day was really small, it was impossible to move around. Fortunately, the receptionist was able to upgrade my room. Breakfast was good, the service was fine overall.
Ezequiel
Stayed 5 nights in Jan 2020
8/10 Good
Franklin
8 Jan 2020
Liked: Cleanliness, staff & service, room comfort
Hotel Puntales in Old City
This hotel was amazing as far as accommodations and location for the price. However I had to check in almost 3 hours later as my room “wasn’t ready” due to some plumbing problem, which left my shower barely working. Extremely low water pressure. Other than that. The room was comfortable, staff very friendly!
Two locked doors to go in and out. Must ring bell and wait for someone to let you in or out, day or night. Hotel policy is they will enter your room and turn your airconditioning off when you leave room. Very loud music near by. Must be totally out of soap or toilet paper before they issue more. Breakfast isnt much and your gonna wait. Always being nickled and dimed. But the staff is extreamly nice. The policy maker needs a reality check.