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Hotel Cartagena Plaza

4.0 star property

Photo gallery for Hotel Cartagena Plaza

A rooftop infinity pool with lounge chairs and a view of the sea.
Exterior
Exterior
Breakfast, lunch and dinner served
Business Room, Tower

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$202
20 July - 21 July

Explore the area

View map
Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar, 130001
  • Place, Bocagrande Beach
    ‪1 min walk‬
  • Place, Rio Cartagena Casino
    ‪3 min walk‬
  • Place, Centro Comercial Nao
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, Club lounge access

A hotel room with two beds, a desk, a chair, and artwork on the walls.

Executive Room, Club lounge access

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Ocean view

Superior Room, Ocean view

Superior Room, Ocean view

8.2 out of 10
Very good
(10 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Woman Room

Woman Room

Woman Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Room (Tematic Room)

Room (Tematic Room)

Room (Tematic Room)

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Business Room, Tower

Business Room, Tower

Business Room, Tower

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

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Exterior

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  • Pool
  • Breakfast included
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8.8 out of 10, Excellent, 269 reviews
The price is AU$145
12 July - 13 July
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About the area

Cartagena

A family-friendly stay in Cartagena awaits you at Hotel Cartagena Plaza. Within a short 5-minute stroll, you'll find Bocagrande Beach and Rio Cartagena Casino. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The buffet restaurant, Restaurant Le Place, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the nightclub, gym, kids' club and pool loungers. Business travelers can take advantage of a meeting room, a conference centre, and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. .Sights within a 20-minute walk of this 4-property class Bocagrande hotel include Plaza Bocagrande Commercial Center and Castillo Grande Beach.

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Rio Cartagena Casino - 3 min walk - 0.3 km
  • Centro Comercial Nao - 3 min walk - 0.3 km
  • Plaza Bocagrande Commercial Center - 15 min walk - 1.3 km
  • Castillo Grande Beach - 17 min walk - 1.5 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 19 min drive

Restaurants

  • ‪Ely Café - ‬2 min walk
  • ‪Leña Y Carbón - ‬4 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Caffe napoli - ‬4 min walk
  • ‪Hotel Capilla del Mar - ‬3 min walk

About this property

Hotel Cartagena Plaza

Some rates at Hotel Cartagena Plaza are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Cartagena Plaza offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A nightclub, a children's club, and an arcade/games room are also featured at the family-friendly Hotel Cartagena Plaza.

This 4-star Cartagena hotel is smoke free.

  • 311 guestrooms or units
  • 18 levels
  • 2 buildings
  • Built in 1993
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Cartagena Plaza offers 311 air-conditioned accommodations with a safe and a hairdryer. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

3 outdoor pools, open 8 AM to 8:00 PM, free pool cabanas, pool umbrellas
Hotel Caribe by Faranda Grand, a member of Radisson Individuals
Bocagrande
  • Pool
  • Spa pool
  • Breakfast included
  • Spa
4.4 out of 5, Excellent, 1,002 reviews
The price is AU$283
5 July - 6 July
Hotel Caribe by Faranda Grand, a member of Radisson Individuals

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Le Place

Things to do

  • Arcade/game room
  • Children's club
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 3 2026 to July 15 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cartagena Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 4 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cartagena Plaza
Cartagena Plaza Hotel
Hotel Cartagena Plaza
Hotel Cartagena Plaza Hotel
Hotel Cartagena Plaza Cartagena
Hotel Cartagena Plaza Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hotel Cartagena Plaza?

Hotel Cartagena Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Cartagena Plaza?

As of 28 June 2026, prices found for a 1-night stay for 2 adults at Hotel Cartagena Plaza on 20 July 2026 start from AU$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Cartagena Plaza?

Yep, Hotel Cartagena Plaza is a short 1-minute walk from Bocagrande Beach.

Does Hotel Cartagena Plaza have a pool?

Hotel Cartagena Plaza has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Is Hotel Cartagena Plaza family-friendly?

You bet! With amenities such as a children's club, babysitting services and a playground, it's no surprise that Hotel Cartagena Plaza is a hit with families.

Does Hotel Cartagena Plaza serve breakfast?

Yeah, complimentary buffet brekkie is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Cartagena Plaza?

No, Hotel Cartagena Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Cartagena Plaza?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Cartagena Plaza?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Cartagena Plaza?

No, pets and service animals are not allowed.

Hotel Cartagena Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 289 out of 905 reviews
Rating 8 - Good. 299 out of 905 reviews
Rating 6 - Okay. 184 out of 905 reviews
Rating 4 - Poor. 74 out of 905 reviews
Rating 2 - Terrible. 59 out of 905 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very nice hotel very clean Had one small issue but Andres the front seat manager was excellent he resolved my minor billing issue thanks Andres 👍👍👍👍
Stayed 4 nights in Feb 2026
Verified

8/10 Good

todd

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Buffett very good
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay
Stayed 4 nights in May 2025
Verified

8/10 Good

Maria C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy check in & out
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at an excellent area facing the beach from one side and the skyline view from the other. Staff are exceptionally friendly. Rooms are clean with comfortable beds. You can walk and find restaurants, shopping center and pharmacies. Overall, i recommended for families as well as individuals.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Escarlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the hotel the pool is a little small but overall good
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ayded

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and hotel was always maintained clean.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, good food and excellent location
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cartagena Plaza was one of the fewest all inclusive hotels in the city of Cartagena. And I gotta say it didn’t disappoint. Food, hospitality and overall service was exceptional.
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Very good restorante
Stayed 4 nights in Jul 2023
Verified

4/10 Poor

Ivania

I choose this hotel because Is rated 5 stars ,but it doesn't even reach 4 . Almirante Cartagena Is rated 5 stars and is a really good and nice place . Defenily 5 stars .
Stayed 1 night in Aug 2025
Verified

8/10 Good

Eyanira

Liked: Cleanliness, staff & service, amenities
Overall the property in very good conditions and the staff was very kind
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Roberto

We had all inclusive, with special Mediterranean restaurant, the breakfast was served in special room….. in general……great service
Stayed 10 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 4 Night Stay

Friendly staff and very well organized Check In. The food was Excellent and the All Inclusive plan is a great choice which will you save you money on Food expenses.
Stayed 4 nights in Dec 2022
Verified

8/10 Good

Romy

Liked: Staff & service, property conditions & facilities
Staff was wonderful
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Martin Fernandez

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about the property the personality of the employees the service I will come back again
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

John Jairo

Liked: Amenities
Staff was amazing
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

MARLENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice.
Stayed 6 nights in May 2024
Verified

6/10 Okay

Shari

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was nice and clean everything ran off a voice commands which didn't always work the TV didn't work either. Asked front desk several time to come and fix, but that never happened. The hotel had 4 elevators, 3 of which worked. you had to wait to go up or down because they were always full. No activities at the hotel at all. Pool was small and loaded with local people who stayed there and we could not even get a seat. No place to sit outside the hotel to relax and hang out. No benches anywhere outside. The buffet was jammed packed and completely crazy. The two restaurants for the preferred club were perfect. Staff and food were exceptional. The hotel was older but in good condition. The beach across the street you could not access due to the rocks, no sand. I think Columbia is a beautiful country and the people are lovely. But would not choose that hotel again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lyzina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bellboys and butlers were great, especially Jaun, Cesar, and Andres!
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Stateson

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Good price for what we get. The staff is excellent. We stayed 12 days and were very happy with every thing.
Stayed 12 nights in Feb 2024
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Rosalía Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hotel Cartagena Plaza exceeded all expectations! They were incredibly friendly, attentive, and always willing to help. They even went above and beyond to organize a surprise birthday dinner for my son, which made our stay truly unforgettable. Absolutely 5 stars!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Luis Erasmo

Liked: Cleanliness, staff & service, property conditions & facilities
The beach at the doors. Excellent Walking at night / safe
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in Jan 2025