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City Hotel Derry

4.0 star property
Boardwalk/promenade hotel with fitness centre and steam room

Photo gallery for City Hotel Derry

Front of property
Executive Double Room, 1 Queen Bed
Lobby sitting area
Indoor pool, pool loungers
Junior Suite | Living room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available
The current price is AU$215
includes taxes & fees
21 Aug - 22 Aug

Explore the area

Map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Museum of Free Derry and Bloody Sunday Memorial
    ‪6 min walk‬
  • Millennium Forum
    ‪6 min walk‬
  • Derry City Walls
    ‪9 min walk‬
  • Londonderry (LDY-City of Derry)
    ‪17 min drive‬

Room options

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room (Double & Single)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(26 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

About the area

Londonderry

City Hotel Derry places you in the centre of Londonderry, steps from Guildhall and within a short 5-minute stroll of Peace Bridge. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Thompsons, is open for breakfast, lunch and dinner. Coppins Bar is the hotel's own pub, serving drinks along with lunch and dinner. Enjoy the gym, steam room, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning continental breakfast is served between 7 AM and 10 AM. There's also the convenience of limited parking. .Places within a 5-minute walk of this 4-property class Londonderry hotel include Derry Visitor and Convention Bureau and Old Northern Bank.

What's nearby

  • Guildhall - 3 min walk - 0.3 km
  • Museum of Free Derry and Bloody Sunday Memorial - 6 min walk - 0.5 km
  • Millennium Forum - 6 min walk - 0.5 km
  • You are Now Entering Free Derry Mural - 9 min walk - 0.8 km
  • Derry City Walls - 9 min walk - 0.8 km

Getting around

  • Londonderry Station - 15 min walk
  • Donegal (CFN) - 109 min drive

Restaurants

  • ‪Guildhall Taphouse - ‬2 min walk
  • ‪The Buttery Cafe - ‬3 min walk
  • ‪Peadar O'Donnells - ‬4 min walk
  • ‪Fiorentini - ‬4 min walk
  • ‪Mandarin Palace - ‬3 min walk

About this property

City Hotel Derry

Boardwalk/promenade hotel with fitness centre and steam room
City Hotel Derry offers its guests a kids' pool, an indoor pool, a steam room, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3842 square feet (357 square metres) and includes a conference centre. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at City Hotel Derry.

This 4-star Londonderry hotel is smoke free.

  • 158 guestrooms or units
  • 7 levels
  • Conference rooms
  • 3842 sq ft of conference space
  • 357 sq. m of conference space
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
City Hotel Derry offers 158 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Exterior

Holiday Inn Express Derry - Londonderry by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 719 reviews
The price is AU$189
includes taxes & fees
14 Aug - 15 Aug
Holiday Inn Express Derry - Londonderry by IHG

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 14 per day); discounts available
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coppins Bar
  • Thompsons

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (3,842 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Lift (231 centimetre wide door)
  • Raised toilet seat (51 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (188 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 24 February 2025 to 14 July 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.00 per person
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

Frequently asked questions

What is the cancellation policy at City Hotel Derry?

City Hotel Derry offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Hotel Derry?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at City Hotel Derry on 21 Aug 2025 start from AU$214.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Hotel Derry?

Onsite parking is limited.

Are there any beaches close to City Hotel Derry?

The closest beach to City Hotel Derry is Buncrana Beach (16.3 km).

Does City Hotel Derry have a pool?

City Hotel Derry has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does City Hotel Derry serve breakfast?

Yeah, continental breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at City Hotel Derry?

No, City Hotel Derry does not offer an airport shuttle service.

Is there a bar or restaurant at City Hotel Derry?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at City Hotel Derry?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at City Hotel Derry?

No, only service animals are allowed.

City Hotel Derry Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jane

Travelled with family
Disliked: Amenities
Didn't like anything. Gross and dirty. Really Really tired
Stayed 1 night in Apr 2025

8/10 Good

Kelly-Lynn

Travelled with family
Liked: Cleanliness, staff & service
Under Renovation but very nice
Stayed 1 night in Apr 2025

8/10 Good

Deborah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Family stay 2 adults 2 kids not to happy with room

The food and staff was so amazing no fault there. It was £14 to stay in there under ground carpark which i believe should have been free as we paid a lot for the room. The hotel room itself was very extremely dated. It couls definately do with a freshen up. It had no fridge or no water for the kettle. We were there on a birthday trip and we were so dissapointed with the room. My son loves a bath as we jave a shower at home so when away he loves a we bath and it was not possible as the bath and tiles were all mouldy. The hotle is situated fantastic in the middle of everything right beside guild hall and all the shopping centres etc so location is brilliant. Location, food drink and staff is fab pity about the hotel room such a let down.
Stayed 1 night in Apr 2025

6/10 Okay

Louise

Stayed 1 night in Apr 2025

8/10 Good

Oran

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under construction but good stay overall
Stayed 1 night in Apr 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Fair

Under renovations, which was not properly highlighted before we booked. The service at breakfast time was very poor and the coffee was lukewarm at best. Very disappointing breakfast. Bar service was poor as well. Facilities was very good though just a pity about the coffee in the morning
Stayed 1 night in Apr 2025

2/10 Terrible

Lionel, Mapleridge

Disliked: Amenities
No hot water for day and half till moved to another room we overpaid 2 stars
Stayed 2 nights in Apr 2025

8/10 Good

Roisin

Travelled with family
Disliked: Amenities, property conditions & facilities
We booked into this property , we were not told in booking that renovation work was being carried out which was very inconvenient. You had to access hotel via underground car park . Air con/heating system in room did not work first night was positively cold despite a spell of good weather a heater was provided . The water for showering was cold/ lukewarm. . Understaffed second morning of breakfast I actually went and lifted pot of coffee tea for myself and sisters . The hotel is run down and needs a face lift . Staff did not address my concerns hotel in process of changing ownership and no one really taking accountability. On departing lots of people standing around waiting on lifts . Staff walking through people I had to stop and ask where are the stairs no signed . Lots of people did take stairs and it helped dispersed crowd at lift and in limited reception area . Overall I would not recommend this hotel . Pool is only advantage it has in comparison to other hotels in area .
Stayed 2 nights in Apr 2025

6/10 Okay

louise

Stayed 1 night in Apr 2025

4/10 Poor

louise

Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally located this is the best option for a reasonable price
Stayed 2 nights in Mar 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort

Lovely staff , hotel needs a make over

Derry is lovely and the staff were also lovely. The hotel is getting renovated and needs it. Gym is good size but all equipement is old and so are the changing rooms. The bathroom in bedroom is so outdated. Hopefully they will adresss all of this with the work going on
Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Eamonn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are no plugs beside the beds and we use medical equipment. The reception contacted maintenance and they had an extension lead brought to the room within minutes but we then had a cable trailing from one wall to opposite side of room where beds were which wasn't ideal. I would hope this is taken in2 acct with the new refurbishment taking place. Street parking opposite is £5 depending when you arrive. Hotel charge £14 per night.
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Business traveller
Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Martin

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Room comfort

Chaos

Well we had a nasty surprise wen we went to check in saying we had only booked a room for 2 but we had our 6 year old grandchild with us. I sincerely had booked a room for 2adults and 1 child (6 years old) my booking said room sleeps 3 and 3 travellers. But this is to do with hotels.com. I will give Derry city hotel a bi ball as they are getting refurbished but service in bar was slow and stop and breakfast was terrible the food was not being replenished quick enough as a lot of foods all empty I had to ask for 4 different things and eventually got most but couldn’t wait any longer as got fed up standing waiting but this should not b affected by refurbishment as numbers for breakfast r known r mayb just short staffed like everywer else but as I said will give bi ball as I love the hotel in general it’s great for us with pool for grandchild and it’s very handy for shops for me 😀
Stayed 2 nights in Mar 2025

10/10 Excellent

Claire

Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Travelled with family
Liked: Room comfort

Was alright, don't get breakfast!

It was a nice hotel however there were a few hiccups throughout our stay, the lifts were very slow, my sister had joined us on the Saturday and paid £14 for parking in the hotel, we had the drive to a restaurant and only gone for a hour, when we arrived back to the hotel there were no parking spaces left, the male porter said there was nothing they could do? Paid £14 to park for an hour? It turned out cheaper just to park in the car park across the street. Our party was gluten free and we were assured that they done a gluten free breakfast, which I know most places don't offer, but a hotel should either offer all of it or nothing at all as we had waited 40 mins for watery scrambled egg and a few bits of bacon and then another 10 mins on top of that for 2 bits of toast which is absolutely ridiculous and for it to cost £20 was completely unreasonable!!! I would book the hotel again but please review the gluten free options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dawn

Stayed 1 night in Mar 2025

4/10 Poor

Ashleen

Travelled with group
Disliked: Staff & service
Stayed 1 night in Mar 2025