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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

A modern bar area with a wooden counter, shelves of liquor bottles, and hanging glassware.
A hotel lobby with a high ceiling, decorative ceiling panels, and a patterned carpet. There are several tables and chairs arranged for guests.
A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a wardrobe, and a window with curtains.
A bar area with a patterned ceiling, seating, and a clock on the wall.
A historic building with a 'Carlisle Station Hotel' sign, a Costa Coffee shop, and a 'No Entry' sign.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Business services
  • Bar
The current price is AU$122
includes taxes & fees
2 Aug - 3 Aug

Explore the area

View map
Court Square, Carlisle, England, CA1 1QY
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, coffee maker, and a desk with a chair.

Standard Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

A hotel room with a large bed, a sitting area with a sofa and armchairs, a small table, and a wardrobe.

Suite, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with Double Bed-Non-Smoking

A hotel room with a large bed, a TV, a desk, and a chair.

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room With Single Bed, Non-Smoking

Desk, iron/ironing board, Internet, bed sheets

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a headboard, bedside lamps, a small table, and a chair.

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Carlisle

At Carlisle Station Hotel, Sure Hotel Collection by BW you'll be within just a 15-minute stroll of Carlisle Cathedral and AMF Bowling. Highlights at this Victorian hotel include a restaurant and in-room LED TVs. .Main Bar is the hotel's own pub. 54 square feet (5 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. English breakfast is available at weekends between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Carlisle hotel include The Sands Centre and Carlisle Castle.

What's nearby

  • University of Cumbria - 7 min walk - 0.7 km
  • Carlisle Cathedral - 8 min walk - 0.7 km
  • The Sands Centre - 12 min walk - 1.1 km
  • Carlisle Castle - 12 min walk - 1.1 km
  • Brunton Park - 17 min walk - 1.5 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle (NCL-Newcastle Intl.) - 79 min drive

Restaurants

  • ‪Woodrow Wilson - ‬2 min walk
  • ‪The Griffin - ‬1 min walk
  • ‪The William Rufus (J D Wetherspoon) - ‬1 min walk
  • ‪The Thin White Duke - ‬3 min walk
  • ‪The Last Zebra - ‬3 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 54 square feet (5 square metres) and includes conference space. The business-friendly Carlisle Station Hotel, Sure Hotel Collection by BW also features coffee/tea in common area, express check-out, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Conference rooms
  • 54 sq ft of conference space
  • 5 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.

Similar properties

Reception
County Hotel
Carlisle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
3.7 out of 5, Good, 1,011 reviews
The price is AU$105
includes taxes & fees
23 Aug - 24 Aug
County Hotel

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per day)
  • Limited on-site self parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 per person
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

Is parking available at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yep, Carlisle Station Hotel, Sure Hotel Collection by BW has a self car park for GBP 12 per day. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

As of 28 July 2026, prices found for a 1-night stay for 2 adults at Carlisle Station Hotel, Sure Hotel Collection by BW on 2 Aug 2026 start from AU$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Carlisle Station Hotel, Sure Hotel Collection by BW serve breakfast?

Sure does, English breakfast is available at weekends from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, Carlisle Station Hotel, Sure Hotel Collection by BW does not offer an airport shuttle service.

Is there a bar or restaurant at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Carlisle Station Hotel, Sure Hotel Collection by BW?

Dogs are welcome at Carlisle Station Hotel, Sure Hotel Collection by BW, with food and water bowls on offer.

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 324 out of 1005 reviews
Rating 8 - Good. 344 out of 1005 reviews
Rating 6 - Okay. 175 out of 1005 reviews
Rating 4 - Poor. 97 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Plenty to choose for breakfast staff very helpful rooms were spotless and very comfortable beds
Stayed 1 night in Apr 2026
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Nice staff Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, relaxed, clean, comfortable bed, perfectly located, will be back!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, nice clean room. Breakfast was excellent choices. Enjoyed our stay. Thank you.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. Very nice rooms for the price and a convivial bar.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
Cheap hotel and, for the money, it’s great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless & staff were friendly & helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big as was the bathroom. Was clean and staff were very friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of shops, bars etc
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Everywhere was very Clean, room.was lovejy and warm, staff were very pleasant, breakfast was great. Great loaction, cant fault the hotel. Great value, will certainly stay again when visiting Carlisle
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Great hotel, great location & so close to the station for easy access. Staff very helpful & couteous.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Great size of room and quiet too....lovely clean smell .....staff very helpful will stay again.....
Comfortable bed and large room and bathroom
Handy to station but no noise could be heard
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice at breakfast. Cooked and presented very well. Very spacious clean twin room . Staff very professional and pleasant.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Irene

Liked: Cleanliness, staff & service
Nice room lovely staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception staff, room very clean and comfortable, good nights sleep
Stayed 1 night in Jan 2026
Verified

8/10 Good

Emyr

Liked: Cleanliness, staff & service, amenities
Clean room, attentive staff, good value breakfast, comfy bed, good location, room a bit noisy from what sounded like an extractor fan but wearing ear plugs sorted that!,
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Room clean and warm with clean towels and very comfortable bed, just needs a coat of paint to brighten it up, staff were excellent and breakfast very good, never had a car so parking not applicable , to be honest I would stay again but they really need the painters in
Stayed 1 night in Apr 2026
Verified

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Bar was fine got 10% of drinks if u were a guest staff were all very nice breakfast wasnt the best but that was my opinion had better
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Most enjoyable stay
Stayed 1 night in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities
Good location, dated facilities but clean and decent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being so close to the station was ideal as we travelled by train. The hotel was clean and seemed to be newly refurbished. There was an ace Indian called Shaha just a couple of walk away. The wetherspoons round the corner called Wiiliam Rufus was also clean and friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, amenities
Friendly staff nice bar area. Quite. Easy to get to
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Very convenient next to Carlisle train station and all amenities. Front desk staff very professional and friendly (Natalie). Would definitely recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled by train so very convenient being a few feet from the railway station. With friends so asked for a room near by receptionist a bit off with we're busy and full no apologies. Rooms clean and comfortable. Breakfast nice with good variety. Would stay again in the future.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal situation
Stayed 1 night in Mar 2026