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Meliá Caracas

Property class: 4.5

Photo gallery for Meliá Caracas

A swimming pool with a fountain, surrounded by lounge chairs and a stone structure.
A grand staircase with marble steps and a golden handrail, leading to a high-ceilinged area with a large chandelier.
A spacious room with wooden flooring, mirrored walls, and several exercise mats arranged for use.
A marble-floored corridor with white columns, a central statue, and a sign indicating a gym.
A hotel entrance with a modern facade, a large sign, and a well-lit garden area with flags.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$253
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Ave Casanova Calle El Recreo, Caracas, Capital District, 1050
  • Place, Centro Comercial El Recreo
    ‪1 min walk‬
  • Place, Central University of Venezuela
    ‪13 min walk‬
  • Place, University Stadium
    ‪18 min walk‬
  • Airport, Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪29 min drive‬

Room options

View all photos for The Level Grand Suite

A neatly made bed with a wooden headboard, two bedside tables with lamps, and framed artwork on the walls.

The Level Grand Suite

  • 85 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed and 4 Single Beds
  • Free wired internet

View all photos for Apartment, 1 Bedroom

A hotel room with a large bed, a nightstand with a lamp, and dark wooden furniture.

Apartment, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

A hotel room with a round dining table, four chairs, a TV mounted on the wall, a bed with a red skirt, and a window with curtains.

Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

A hotel room with a large bed, a nightstand with a lamp, and dark wooden furniture.

Apartment, 3 Bedrooms

  • 106 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Classic Room

A hotel room with a large bed, a desk, a chair, and a wardrobe.

Classic Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level, Junior Suite

A neatly made bed with a wooden headboard, two bedside tables with lamps, and framed pictures on the wall.

The Level, Junior Suite

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Deluxe Room

A neatly made bed with a wooden headboard, two bedside tables with lamps, and framed pictures on the wall.

The Level Deluxe Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a four-poster bed, a desk with a lamp, a chair, and a patterned floor.

Presidential Suite

  • 370 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Room

A hotel room with two beds, a red chair, a small table with a lamp, and a framed picture on the wall.

Supreme Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

About the area

Caracas

You'll be connected to a shopping centre at Meliá Caracas, and within just a 15-minute stroll of Centro Comercial El Recreo and Central University of Venezuela. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Mediterraneo, is open for lunch. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Added amenities include free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Local cuisine breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4.5-property class Caracas hotel include University Stadium and La Chiquinquira Church.

What's nearby

  • Centro Comercial El Recreo - 1 min walk - 0.1 km
  • Central University of Venezuela - 13 min walk - 1.2 km
  • University Stadium - 18 min walk - 1.5 km
  • Los Caobos Park - 20 min walk - 1.7 km
  • Caracas Stock Exchange - 5 min drive - 4.9 km

Getting around

  • Sabana Grande Station - 3 min walk
  • Caracas Station - 20 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 40 min drive

Restaurants

  • ‪Wao Cafe - ‬3 min walk
  • ‪Domino's Pizza - ‬16 min walk
  • ‪Trattotria Francesca - ‬16 min walk
  • ‪El Aranjuez - ‬4 min drive
  • ‪El Farolito De Los Uruguayos - ‬17 min walk

About this property

Meliá Caracas

Meliá Caracas offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. A hot tub, a sauna, and spa services are also featured at the luxury Meliá Caracas. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Caracas hotel.

  • 428 guestrooms or units
  • 18 levels
  • Conference rooms
  • Built in 1987
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Meliá Caracas offers 428 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

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  • Pool
  • Spa pool
  • Spa
  • All-inclusive available
4.2 out of 5, Very good, 663 reviews
The price is AU$264
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 2 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • LAlbufera
  • Mediterraneo
  • Prosciutto
  • Sumire

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 18 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 20 per person
  • Fee for in-room wireless Internet: USD 2 per day (rates may vary)
  • Fee for in-room wired Internet: USD 1 per night (rates may vary)
  • Self-parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 9 AM to 6 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caracas Gran Melia
Gran Melia Caracas
Gran Melia Hotel Caracas
Gran Melia Caracas Hotel
Gran Melia Caracas
Meliá Caracas Hotel
Meliá Caracas Caracas
Meliá Caracas Hotel Caracas

Frequently asked questions

What is the cancellation policy at Meliá Caracas?

Meliá Caracas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Meliá Caracas?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Meliá Caracas on 1 Sept 2026 start from AU$253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Meliá Caracas?

Yep, Meliá Caracas has a self car park with in/out privileges for USD 10 per day. A self car park is also available, for a fee.

Is there a spa on site at Meliá Caracas?

There's no onsite spa, but this property does offer services like massages.

Does Meliá Caracas have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. The pool is open 9 AM to 6 PM (Seasonal outdoor pool open from January to December).

What luxury perks are available at Meliá Caracas?

Meliá Caracas features a health club, an outdoor pool and an indoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Meliá Caracas a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Meliá Caracas.

Are there hot tubs in the rooms at Meliá Caracas?

No, but there are deep-soaking baths in the guestrooms.

Does Meliá Caracas serve breakfast?

Yep, local cuisine brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Meliá Caracas?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Meliá Caracas?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Meliá Caracas?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Meliá Caracas?

No, only service animals are allowed.

Meliá Caracas Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 76 reviews
Rating 8 - Good. 27 out of 76 reviews
Rating 6 - Okay. 11 out of 76 reviews
Rating 4 - Poor. 7 out of 76 reviews
Rating 2 - Terrible. 7 out of 76 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel. Felt warm, comfortable and welcoming. Very nice location.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Jarianys Chiquinquira

Disliked: Staff & service, amenities
This is meant to be a five star property but instead you get one star service. There are no bilingual staff here, so should you not speak Spanish and you have any issues you will have problems. The building is showing it's age and basic amenities such as internet are not great. Even the TV in the room required updating and maintenance as it had horizontal lines throughout. This brings me on to the main issue of this stay, which was maintenance. Although the hotel sent two emails on the actual day of arrival (one in Spanish and the other in English) stating the opening times of all their facilities. NONE were available due to maintenance being carried out. You would think having two pools for example, that you split when you close either but not here. Didn't even stay the full duration and rebooked into another hotel. Bad experience and definitely not returning
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, muy cómodo y personal muy amable
Stayed 1 night in May 2026
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
O hotel, com certeza, foi um hotel de luxo há algumas décadas, mas hoje ele está um pouco decadente. Ainda assim, vale muito a pena. A localização é excelente, e as condições ainda são boas. Fica em uma região segura, o atendimento é bom, e, considerando o preço que você paga por um hotel desse nível, realmente compensa. Os quartos são grandes, espaçosos, a cama é confortável, e eles mantêm todo o padrão de um quarto de luxo. Claro que ele está um pouco velho, um pouco mal cuidado, mas nada que comprometa. Se você estivesse pagando um preço muito alto, aí sim não valeria tanto. Mas pelo preço que se paga, vale totalmente a pena. Eu recomendo
Stayed 2 nights in May 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradecida con el hotel y por su oficina de servicio al cliente, por celebrar mi cumpleaños y enviar un detalle a mi habitación.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Guillermo

Liked: Cleanliness, property conditions & facilities, room comfort
Todo bien, buenas instalaciones estamos contentos de venir
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

Gerardo

Liked: Cleanliness, room comfort
Disliked: Staff & service
servicio de restaurant excesivamente cara a lo que ofrece como comida
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar bien cuidado en el centro de la capital, buena experiencia
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo el tema del desayuno , no es tipo buffet

Muy buen excelente servicio Solo el desayuno está muy limitado
Stayed 3 nights in Sep 2018
Verified review

4/10 Poor

guismeiby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Meliá caracas

Nada que ver el hotel Meliá en caracas ni los servicios ni nada(spa, comida, servicio)
Stayed 1 night in Sep 2018
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Pésima comida para lo que cobran debería de ser de mejor calidad desde el spa hasta las Habitaciones comida todo
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Faltaban a diario las toallas y el agua de botella, el internet pésimo, reportas cualquier inconveniente y no te resuelven sino después de 24 horas, muy deficiente
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Middle of the city, walking distance to shopping mile, not far from Sambil, wonderful jacuzzi bathtube in rooms
Stayed 1 night in Jul 2018
Verified review

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
I got poisoned by their food. They wanted me to pay myself for a doctor after been intoxicated with Hotel’s food. The hotel offers rotten food. You should not promote this hotel.
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere with a very helpful and friendly staff. The fixed issues very quick and were very polite. The hotel’s cleanliness was marvelous and the room service was outstanding. Very happy to have stayed there.
Stayed 5 nights in Feb 2018
Verified review

4/10 Poor

muy caro, para la calidad del hotel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

muy mala la relación precio calidad

Conforme a medias
Verified review

4/10 Poor

Edenildo Alex da Silva

Liked: Room comfort
Disliked: Property conditions & facilities

baratas na cozinha

O quarto é bom. O atendimento também é bom. Entretanto o bairro é muito inseguro. Achei 3 baratas transitando junto aos alimentos no restaurante.
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, property conditions & facilities, room comfort

Lujoso hotel cinco estrellas.

Sólo estuvimos una noche en el hotel, me pareció elegante y de muy buen gusto. Habitación y baño muy confortables y decorado con muy buen gusto. Cenamos y desayunamos en el restaurante, todo exquisito. Sin duda volveríamos al hotel.
Verified review

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was unbelievable out dated. The room smelled like a closet that hasn't been open in 10 years. The most disturbing part was the military presence treating the guess really bad. Not a pleasant experience at all. I will never stay at this hotel again.
Verified review

8/10 Good

Karling

Liked: Cleanliness, staff & service, room comfort

Beautiful hotel.

Nice and comfortable room. Friendly, professional and helpful front desk staff.
Verified review

8/10 Good

Ivan

Liked: Cleanliness, property conditions & facilities, room comfort

Old 5 start hotel.

The hotels has a great feeling as you walk in. This is an old 5 star hotel so the rooms are outdated. Front desk not the friendliest but I would give them 4 stars. I ordered room service (24 hrs) and I found out that since I didn't leave any card number when I checked in (I wasn't asked for one) I had to go to the lobby and pay there first. They are attached to a mall so location is very convenient.
Verified review

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort

Puede mejorar

Buenas instalaciones, muy regular el servicio.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They was warm and very welcome to me at they hotel
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

camas confortables, hab muy bonita

Muy bien aunque fue muy poco el tiempo q pasé en el hotel ya que fui a hacer varias diligncias personales. pero el hotel está muy cuidado. Ambiente agradable, lo poco q pude disfrutar.
Verified review

10/10 Excellent

yajaira andrade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Excelente todo muy bueno y la atención de primera lo recomiendo 100%