6/10 Okay
Christopher G., North Royalton, OH - USA
26 Apr 2024
Liked: Cleanliness
Our stay at Malibu Basin
The pictures in the online listing appear to be old and, in some instances, are misleading. It also omits several pieces of important information. The renter is responsible to pay for the electricity for the entirety of the stay. This includes things that aren't in your control (i.e. all night landscape lighting). You don't find this out until you receive the welcome email. The amount we were charged was significant in my opinion for one week. Based on the nightly rental rate, the renter should not be responsible for utilities. I have never experienced this before through VRBO and have inquired. This is not standard practice, especially if it's not communicated at the time of booking. If the grill propane is empty the renter is responsible to pay for the refill w/out reimbursement. We were led to believe there was a hot tub on the premises, there is not. The corn hole boards were missing. We asked property mgmt twice, were told they would bring them and never did. The house itself is roomy and comfortable but very much in need of updates in the kitchen/living area. The pool was a nice feature and was very clean. The area around the pool was nice as well. The bar was decent but not functional and we had to clean it off when we arrived. The location (being on the canal) and dock was relaxing. I would come back to this area but, most likely, not return to this property.
Christopher G.
Stayed 7 nights in Apr 2024