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Satama Hotel

4.0 star property
Hotel with free parking, near Place d'Armes

Photo gallery for Satama Hotel

Terrace/patio
Aerial view
Interior
Superior Room, 1 King Bed, Terrace, City View
Reception

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
Rue 29 B Prolongée, Cap-Haitien
  • Cap-Haitien Cathedral
    ‪13 min walk‬
  • Place d'Armes
    ‪13 min walk‬
  • Labadee Beach
    ‪16 min drive‬
  • Cap-Haitien (CAP-Cap-Haitien Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Double Room, 2 Queen Beds, City View, Sea Facing

Superior Double Room, 2 Queen Beds, City View, Sea Facing

Superior Double Room, 2 Queen Beds, City View, Sea Facing

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Iron/ironing board
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, City View

Superior Room, 1 Queen Bed, Balcony, City View

Superior Room, 1 Queen Bed, Balcony, City View

8.2 out of 10
Very good
(15 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

About the area

Cap-Haitien

At Satama Hotel you'll be within a 20-minute stroll of Place d'Armes and Cap-Haitien Cathedral. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .Places within a 30-minute drive of this 4-property class Cap-Haitien hotel include Cormier Beach and Sans Souci Palace.

What's nearby

  • Cap-Haitien Cathedral - 13 min walk - 1.1 km
  • Place d'Armes - 13 min walk - 1.1 km
  • Cormier Beach - 11 min drive - 5.3 km
  • Labadee Beach - 16 min drive - 7.7 km
  • Sans Souci Palace - 27 min drive - 24.3 km

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 16 min drive

Restaurants

  • ‪La Kay Restaurant - ‬11 min walk
  • ‪Cap Deli - ‬14 min walk
  • ‪Boukanye - ‬13 min walk
  • ‪Park Cafe - ‬23 min drive
  • ‪Deco Plage - ‬14 min walk

About this property

Satama Hotel

Hotel with free parking, near Place d'Armes
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Satama Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cap-Haitien hotel.

  • 1 building
  • 60 guestrooms or units
  • 5 levels
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Satama Hotel offers 60 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: HTG 1200 per person (one-way)
  • Airport shuttle fee per child: HTG 1200 (one-way), (from 6 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash.

Property is also known as

Satama Hotel Cap-Haitien
Satama Cap-Haitien
Satama Hotel Hotel
Satama Hotel Cap-Haitien
Satama Hotel Hotel Cap-Haitien

Frequently asked questions

What is the cancellation policy at Satama Hotel?

Satama Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Satama Hotel?

Yep, Satama Hotel has a free self car park.

Are there any beaches close to Satama Hotel?

The closest beach to Satama Hotel is Cormier Beach (3.5 km).

Does Satama Hotel have a pool?

Satama Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Satama Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free extra beds in the guestrooms, it's no surprise that Satama Hotel is a hit with families.

Is there a free airport shuttle available at Satama Hotel?

No, but there's an airport shuttle that runs from 6:00 AM - 6:00 PM on request for a fee.

Is there a bar or restaurant at Satama Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Satama Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Satama Hotel?

No, pets are not allowed.

Satama Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 227 out of 397 reviews
Rating 8 - Good. 90 out of 397 reviews
Rating 6 - Okay. 36 out of 397 reviews
Rating 4 - Poor. 18 out of 397 reviews
Rating 2 - Terrible. 26 out of 397 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brineau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jacques

Stayed 3 nights in Feb 2024

10/10 Excellent

Marie

Stayed 3 nights in Jan 2024

10/10 Excellent

Haisha Ann-Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. I have nothing bad to say about Satama. Everything was beyond my expectations! I will definitely be coming back! Okap Lakayan m !!!!
Stayed 7 nights in Feb 2024

10/10 Excellent

arlene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
Stayed 5 nights in Dec 2023

10/10 Excellent

Yokiviah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
Stayed 5 nights in Feb 2024

8/10 Good

Isaac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ian, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

CLYFORD

Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Overpriced , horrible service , no hot water.

Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service

No hot water, no a/c!

This is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
Stayed 2 nights in Jan 2024

8/10 Good

Rubens, Port-au-Prince

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rojihne

Stayed 3 nights in Dec 2023

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Willex

Stayed 3 nights in Dec 2023

10/10 Excellent

Thama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Wagner

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 10 day stay and will return.
Stayed 10 nights in Nov 2023

4/10 Poor

RIGOBERT, LOUISVILLE

Disliked: Property conditions & facilities
Lack of maintenance!!! Poor quality in rooms...
Stayed 4 nights in Nov 2023

10/10 Excellent

Jhon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will be back again, and again
Stayed 1 night in Nov 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Nov 2023

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed breakfast every morning
Stayed 4 nights in Nov 2023

10/10 Excellent

Renel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
Stayed 4 nights in Nov 2023