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3.5 out of 5

"The hotel itself was very attractive and the facilities good. The attitude of the staff was poor. They need to be more customer-centred. We could n ... " More

By a verified traveller on Mon 26 Aug 2019

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Hotel Description

At Best Western Plus Hotel Elixir Grasse you'll be 2.1 km (1.3 mi) from Grasse Cathedral and 2.3 km (1.4 mi) from Museum and Parfumerie Fragonard. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

TVs with satellite channels are featured in all 62 soundproofed rooms, and you can enjoy free WiFi, safes, and hair dryers. In-room dining is easy with amenities like refrigerators and room service. Premium bedding, desks, and wardrobes or closets are also available. Weekly housekeeping is available.

At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free WiFi in public areas and a seasonal outdoor swimming pool. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM.

Within a 30-minute drive of this 4-star Grasse hotel, attractions include Promenade de la Croisette and Sophia Antipolis.

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$131* Per night/room 28 May - 29 May

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Non Smoking, Valley View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed, Non Smoking, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Room, 1 Queen Bed, Non Smoking, Hill View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking, Hill View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Hotel Elixir Grasse ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Hotel Elixir Grasse

Everyone (1)
4 out of 5

Posted by on 16 Jan. 2020

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3 out of 5
The hotel itself was very attractive and the facilities good. The attitude of the staff was poor. They need to be more customer-centred. We could not get a hot tub booking until our 3rd day. The restaurant was closed second night. The TV in the room did not work so had to move rooms. I asked to go topless but was told that this was not allowed - very strange for France. I saw a young couple making-out in the pool. Grasse is a great place but I'd avoid this hotel again.

Posted by on 26 Aug. 2019

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About the Best Western Plus Hotel Elixir Grasse

Location Rue Martine Carol, Grasse, Alpes-Maritimes 6130

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1022 square feet (95 square meters). An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Hotel Elixir Grasse. Self parking is free. This 4-star Grasse hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • 1022 sq ft of conference space
  • 95 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cote d'Azur Airport (NCE) (35 km / 21.7 mi)
  • Train station: Grasse Station (1.5 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Hotel Elixir Grasse offers 62 accommodations with safes and hair dryers. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Best Western Plus Hotel Elixir Grasse has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 19 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: EUR 12 for adults and EUR 12 for children (approximately)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Elixir
  • Best Western Elixir Grasse
  • Best Western Hotel Elixir
  • Best Western Hotel Elixir Grasse
  • Best Western Hotel Grasse
  • Elixir Grasse
  • Best Western PLUS Elixir Grasse Hotel
  • Best Western PLUS Elixir Hotel
  • Best Western PLUS Elixir
  • Best Western PLUS Hotel Elixir
  • Best Western PLUS Elixir Grasse
  • Best Plus Elixir Grasse Grasse
  • Best Western Plus Hotel Elixir Grasse Hotel
  • Best Western Plus Hotel Elixir Grasse Grasse
  • Best Western Plus Hotel Elixir Grasse Hotel Grasse

You should know

  • The seasonal pool will open in May and close in September.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.