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Aparthotel

Citadines Berawa Beach Bali

4.0 star property
Family-friendly aparthotel with 2 outdoor pools and bars/lounges

Photo gallery for Citadines Berawa Beach Bali

Rooftop terrace
Building design
1 bedroom, in-room safe, laptop workspace, free cots/infant beds
2 outdoor pools, pool umbrellas, pool loungers
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Bar
The current price is AU$139
includes taxes & fees
29 June - 30 June

Explore the area

Map
Jalan Pemelisan Agung, Tibubeneng, Kecamatan Kuta Utara, Kabupaten Badung, Canggu
  • Canggu Beach
    ‪15 min walk‬
  • Batu Bolong Beach
    ‪15 min walk‬
  • Berawa Beach
    ‪1 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Balcony view

Executive Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
Separate bedroom
Sofa bed
  • 53 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 Bedroom

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Premier Room, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 55 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Premier Room, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 83 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Executive Room, 2 Bedrooms

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Executive Room, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 83 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Executive Twin Room (Studio)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Executive Twin Room (Studio)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
Separate bedroom
Rainfall showerhead
  • 31 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Executive Studio

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Executive Studio

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
Separate bedroom
Rainfall showerhead
  • 31 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Studio

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Premier Studio

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
Separate bedroom
Rainfall showerhead
  • 31 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Studio

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
Separate bedroom
Rainfall showerhead
  • 31 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Deluxe Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
Separate bedroom
Sofa bed
  • 53 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Studio 1 King Bed

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Premier Studio 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Studio

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Executive Twin Studio

  • Sleeps 2
  • 2 Single Beds

View all photos for Two-Bedroom Premier

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Two-Bedroom Premier

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two-Bedroom Executive Room

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Two-Bedroom Executive Room

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Studio 1 King Bed

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Executive Studio 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio 1 King Bed

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Studio 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Room

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Premier One Bedroom Room

  • Sleeps 2
  • 1 King Bed

About the area

Canggu

A family-friendly stay in Canggu awaits you at Citadines Berawa Beach Bali. Within just a 10-minute stroll, you'll find Berawa Beach and Atlas Beach Fest. Highlights at this aparthotel include 2 outdoor swimming pools, 2 bars/lounges and a restaurant. .You can enjoy an LED TV with cable channels, and each apartment features free WiFi, a balcony and a safe. A kitchenette comes equipped with a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include a rainfall showerhead, slippers and free toiletries. A hairdryer, a wardrobe or cupboard and toothbrushes and toothpaste are also available. Change of towels is available on request .A day of pampering at Amea Spa can include massages, body treatments and reflexology. The restaurant, All Day Dining Restaurant, is open for breakfast, brunch, lunch and dinner. Juice Bar is the aparthotel's own sports bar. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Berawa aparthotel, you'll be 2.8 km (1.8 mi) from Canggu Beach and 2.8 km (1.8 mi) from Batu Bolong Beach.
View more Aparthotels in CangguOpens in a new window

What's nearby

  • Atlas Beach Fest - 9 min walk - 0.8 km
  • Canggu Beach - 15 min walk - 1.3 km
  • Batu Bolong Beach - 15 min walk - 1.3 km
  • Berawa Beach - 1 min drive - 0.4 km
  • Pererenan Beach - 4 min drive - 2.4 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 46 min drive

Restaurants

  • ‪Atlas Beach Fest - ‬12 min walk
  • ‪Baked - ‬8 min walk
  • ‪Miss Fish - ‬7 min walk
  • ‪Nude - ‬7 min walk
  • ‪TYGR Sushi - ‬8 min walk

About this property

Citadines Berawa Beach Bali

Family-friendly aparthotel with 2 outdoor pools and bars/lounges
As a guest of Citadines Berawa Beach Bali, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include 3 meeting rooms and coworking spaces. Spa services, a complimentary children's club, and concierge services are also featured at the family-friendly Citadines Berawa Beach Bali. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Canggu aparthotel.

  • 224 guestrooms or units
  • 5 levels
  • 4 buildings
  • 2 bars or lounges
  • Conference rooms
  • Built in 2020
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Citadines Berawa Beach Bali offers 224 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary slippers. Rooms open to balconies. 43-inch LED televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with stovetops and microwaves. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Canggu aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including reflexology.

Languages

English, Indonesian

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Property amenities

Beach

  • Black sand beach nearby
  • Free beach club nearby

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Reflexology

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Limited on-site parking (max 10 spaces per unit)

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Free cot
  • Playground
  • Stair gate

Restaurants on site

  • All Day Dining Restaurant
  • Juice Bar
  • Lemon and Salt Cafe
  • Rooftop Bar

Kitchenette

  • Hob
  • Microwave
  • Water dispenser

Dining

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: IDR 151,250 for adults and IDR 75,625 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Books

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Coworking space
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 2 kg per pet
  • Pets stay free
  • Deposit: IDR 500,000 per stay
  • Off-leash area

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In an entertainment district
  • Near a health/beauty spa
  • Near an outlet shopping centre

Things to do

  • Children's pool
  • Free children's club
  • Gym
  • Scooter/moped rentals nearby
  • Surf lessons nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 224 units
  • 4 buildings
  • 5 floors
  • Access via exterior corridors
  • Bed sheets changed on request
  • Built in 2020
  • Eco-friendly cleaning products used
  • Energy-saving switches in guestrooms
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Towels (changed on request)
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 4 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 151250 for adults and from IDR 75625 for children
  • Airport shuttle fee: IDR 453750 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: IDR 500000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Citadines Berawa Bali Canggu
Citadines Berawa Beach Bali Hotel
Citadines Berawa Beach Bali Canggu
Citadines Berawa Beach Bali Hotel Canggu
Citadines Berawa Beach Bali CHSE Certified

Frequently asked questions

What is the cancellation policy at Citadines Berawa Beach Bali?

Citadines Berawa Beach Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Berawa Beach Bali?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Citadines Berawa Beach Bali on 29 June 2025 start from AU$138.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citadines Berawa Beach Bali?

Yep, Citadines Berawa Beach Bali has a free self car park. Onsite parking is limited (max 10 spaces per unit).

Are there any beaches close to Citadines Berawa Beach Bali?

Yep, Citadines Berawa Beach Bali is a short 4-minute walk from Berawa Beach. Fun beach activities include surfing.

Is there a spa on site at Citadines Berawa Beach Bali?

There's no onsite spa, but this property does offer services like body treatments.

Does Citadines Berawa Beach Bali have a pool?

Citadines Berawa Beach Bali has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Citadines Berawa Beach Bali have a waterslide?

No, there is no waterslide at Citadines Berawa Beach Bali, but Splash Waterpark Bali is a short 19-minute walk away.

What makes Citadines Berawa Beach Bali a romantic place to stay?

Ocean-view dining, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Citadines Berawa Beach Bali.

Is Citadines Berawa Beach Bali family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Citadines Berawa Beach Bali is a hit with families.

Does Citadines Berawa Beach Bali serve breakfast?

Yeah, buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Citadines Berawa Beach Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Citadines Berawa Beach Bali?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Citadines Berawa Beach Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Citadines Berawa Beach Bali?

Cats and dogs are welcome at Citadines Berawa Beach Bali, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 2 kg per pet.

Citadines Berawa Beach Bali Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 97 out of 154 reviews
Rating 8 - Good. 36 out of 154 reviews
Rating 6 - Okay. 16 out of 154 reviews
Rating 4 - Poor. 2 out of 154 reviews
Rating 2 - Terrible. 3 out of 154 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Chia Wei

Travelled with partner
Liked: Property conditions & facilities
The location is great, it’s super convenient to take grabs everywhere and the parking makes it easy for car pick up rides. There’s restaurants and grocery stores within a minute walk radius. The staff are friendly but poor communication and understanding. I called down to the restaurant, it took 3 people to order, at the end I just went down. Also it took almost 2 hours to get towels for the room, called 3 times because they didn’t replace any while cleaning. Then there was another incident with dry cleaning. I was very specific with my laundry and even written it down to make sure it was brightened but nothing was done. PS. DO NOT USE THE WASHING MACHINES. It ruined all my nice clothes, my stuff came out dirty and murky, I don’t know if it was the water or the machines but I tried multiple and they all made my clothes dark and streaks of dirt. I think overall the amenities (pool gym) and location were their best features but they can definitely work on communication and clean their washing machines.
Stayed 12 nights in Feb 2025

10/10 Excellent

Shanae

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good and clean hotel
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good place to stay. Bed made some noises like it’s broken or just because it’s made of wood? Also there was a couple in our neighbour room and they had very vad fights every day: evening, morning and during the day. We called reception many times. So the noice cancellation is not very well. Otherwise our stay was great. Reception workers were so polite!
Stayed 7 nights in Jan 2025

8/10 Good

Rashika

Liked: Cleanliness, amenities
Citadines is an excellent option for those looking to stay in Canggu, Bali. It’s close to a lot of the eateries and bars. Shops are at a walking distance for those that would like to indulge in some shopping during their trip. I stayed in the Executive Studio at this hotel. Everything was wonderful. The staff go to good lengths to maintain the room cleanliness. The only issues I faced was that the jet spray/health faucet had a very weak water pressure and the sink in the kitchenette had a faint stench. The hotel has been notified of the same. I hope the correct measures are taken to rectify these problems. Other than this, the hotel is amazing. The staff is incredibly helpful and cooperative.
Stayed 2 nights in Jan 2025

10/10 Excellent

sanghun

Travelled with family
Liked: Cleanliness, room comfort

좋은숙소 추천 특히 4인가족

우리는 짱구지역에서 4인이 머물수있는 숙소를 찾던중 방문하게 되었습니다. 서비스와 태도는 다른곳보다 친절했고. 4인 불편함 전혀없이 지내다왔습니다. 루프탑 수영장도 좋았으며 1층수영장 또한 훌륭합니다. 피트니스룸은 개선이 필요합니다. 특히 alita라는 직원의 룸관리와 서비스는 우리가족모두를 행복하게 해주었습니다. 좋은 추억 감사합니다
Stayed 3 nights in Jan 2025

10/10 Excellent

Shen

Liked: Cleanliness, room comfort

Best value for location!

We always like to stay at Citadines. The location is perfect, allowing easy access to stores, restaurants, beach clubs and spas. The staff is very friendly and responsive
Stayed 9 nights in Dec 2024

8/10 Good

Marlini

Travelled with family
Liked: Staff & service

Good location and hotel, with some fixes needed

The hotel is well positioned in Canggu within walking distance of various eateries, bars and beach clubs. We love the rooftop restaurant and pool area, as well as the gym. The areas for improvement are definitely the distinct drain smell that hit us as soon as we entered our rooms (my family booked a total of five rooms) - a short term solution could be to completely cover the drain pipe (which is what we did using a damp towel). The pillows were also uncomfortable compared to other resorts we stayed at across Bali - again, it is easy to address.
Stayed 4 nights in Dec 2024

6/10 Okay

Surinee

Stayed 8 nights in Dec 2024

6/10 Okay

WONG

Travelled with group
Liked: Staff & service
Pros: -staff was very welcoming & polite -quiet area of Canggu -modern facilities -walkable to eateries Cons: -white towels were grey -sink in the kitchenette was not clean -smelly toilet -noise from the construction next door early in the morning
Stayed 4 nights in Dec 2024

6/10 Okay

Jannike, Pembroke Pines

Travelled with family
Liked: Staff & service, amenities
The staff was very helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Stayed 1 night in Dec 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best view in Canggu

Really enjoyed my stay at Citadines. The hotel is just a stone throw from the Berawa Beach. They have a wonderful roof terrace with the best view you can get in Canggu. They also serve excellent food and entertainment at the rooftop where there also an infinity pool. Highly recommend!
Stayed 6 nights in Nov 2024

10/10 Excellent

Hellmut

Stayed 4 nights in Oct 2024

10/10 Excellent

Remo

Stayed 1 night in Oct 2024

8/10 Good

Ratna

Travelled with group
Liked: Staff & service
The hotel workers are very friendly Over roll inside the hotel are dusty Breakfast is decent but swim pool not so clean. People using the pool for Baptists We saw them doing it lol
Stayed 4 nights in Oct 2024

10/10 Excellent

Russell, Horn Lake

Stayed 1 night in Sep 2024

8/10 Good

Dominik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are clean and comfortable but I think that the AC need an check because there is a terrible smell in the room like mold and drainpipe so we had to leave the balcony open for fresh air
Stayed 2 nights in Oct 2024

10/10 Excellent

Hellmut

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

RAMZI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in Bali
Stayed 10 nights in Sep 2024

10/10 Excellent

Pui Kay Goldwin

Stayed 2 nights in Sep 2024

10/10 Excellent

Russell, Horn Lake

Stayed 1 night in Sep 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Shuttle that stops and makes loops to main points. Excellent service.
Stayed 1 night in Sep 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, felt very safe. Great pools and food and drink options.
Stayed 3 nights in Sep 2024