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Aparthotel

Citadines Berawa Beach Bali

4.0 star property
Family-friendly aparthotel with 2 outdoor pools and bars/lounges

Photo gallery for Citadines Berawa Beach Bali

Rooftop terrace
Reception
2 outdoor pools, pool umbrellas, pool loungers
In-room safe, laptop workspace, free cots/infant beds, free WiFi
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Bar
The current price is AU$111
includes taxes & fees
21 Nov - 22 Nov

Explore the area

View map
Jalan Pemelisan Agung, Tibubeneng, Kecamatan Kuta Utara, Kabupaten Badung, Canggu
  • Place, Canggu Beach
    ‪15 min walk‬
  • Place, Batu Bolong Beach
    ‪17 min walk‬
  • Place, Berawa Beach
    ‪1 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪18 min drive‬

Room options

View all photos for Presidential Suite

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Presidential Suite

  • Sleeps 2

View all photos for Two-Bedroom Executive Room

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Two-Bedroom Executive Room

  • Sleeps 4

View all photos for One-Bedroom Premier

Dining

One-Bedroom Premier

  • Sleeps 2

View all photos for Two-Bedroom Premier

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Two-Bedroom Premier

  • Sleeps 4

View all photos for Executive Suite

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Executive Suite

  • Sleeps 2

View all photos for Deluxe Suite

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Deluxe Suite

  • Sleeps 2

View all photos for Studio

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Studio

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
Rainfall showerhead
Hairdryer
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
Sofa bed
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Studio

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Executive Studio

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
Rainfall showerhead
Hairdryer
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room (Studio)

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Executive Twin Room (Studio)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
Rainfall showerhead
Hairdryer
  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premier Studio

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Premier Studio

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
Rainfall showerhead
Hairdryer
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Premier Room, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Executive Room, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 83 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Room, 2 Bedrooms

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Premier Room, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 83 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite

Executive Suite | Balcony view

Executive Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
Sofa bed
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio 1 King Bed

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Studio 1 King Bed

  • Sleeps 2

View all photos for Premier Studio 1 King Bed

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Premier Studio 1 King Bed

  • Sleeps 2

View all photos for Executive Studio 1 King Bed

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Executive Studio 1 King Bed

  • Sleeps 2

View all photos for Executive Twin Studio

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Executive Twin Studio

  • Sleeps 2

About the area

Canggu

A family-friendly stay in Canggu awaits you at Citadines Berawa Beach Bali. Within just a 10-minute stroll, you'll find Berawa Beach and Atlas Beach Fest. Highlights at this aparthotel include 2 outdoor swimming pools, 2 bars/lounges and a restaurant. .You can enjoy an LED TV with cable channels, and each apartment features free WiFi, a balcony and a safe. A kitchenette comes equipped with a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include a rainfall showerhead, slippers and free toiletries. A hairdryer, a wardrobe or cupboard and toothbrushes and toothpaste are also available. Change of towels is available on request .A day of pampering at Amea Spa can include massages, body treatments and reflexology. Juice Bar is the aparthotel's own sports bar. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Berawa aparthotel, you'll be 2.8 km (1.8 mi) from Canggu Beach and 2.9 km (1.8 mi) from Batu Bolong Beach.
View more Aparthotels in CangguOpens in a new window

What's nearby

  • Atlas Beach Fest - 9 min walk - 0.8 km
  • Canggu Beach - 15 min walk - 1.3 km
  • Batu Bolong Beach - 17 min walk - 1.4 km
  • Berawa Beach - 1 min drive - 0.4 km
  • Pererenan Beach - 4 min drive - 2.4 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 46 min drive

Restaurants

  • ‪Shady Pig - ‬6 min walk
  • ‪Copenhagen Berawa - ‬3 min walk
  • ‪Margaret Bistro - ‬7 min walk
  • ‪Zin Cafe Coffee & Coconuts - ‬10 min drive
  • ‪Lusa By Suka - ‬6 min walk

About this property

Citadines Berawa Beach Bali

Family-friendly aparthotel with 2 outdoor pools and bars/lounges
As a guest of Citadines Berawa Beach Bali, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include 3 meeting rooms and coworking spaces. Spa services, a complimentary children's club, and concierge services are also featured at the family-friendly Citadines Berawa Beach Bali. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Canggu aparthotel.

  • 224 guestrooms or units
  • 5 levels
  • 4 buildings
  • 2 bars or lounges
  • Conference rooms
  • Built in 2020
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Citadines Berawa Beach Bali offers 224 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary slippers. Rooms open to balconies. 43-inch LED televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with stovetops and microwaves. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Canggu aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including reflexology.

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Property amenities

Beach

  • Black sand beach nearby
  • Free beach club nearby

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Reflexology

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Limited on-site parking (max 10 spaces per unit)

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Free cot
  • Playground
  • Stair gate

Restaurants on site

  • Juice Bar
  • Lemon and Salt Cafe
  • Rooftop Bar

Kitchenette

  • Hob
  • Microwave
  • Water dispenser

Dining

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: IDR 151,250 for adults and IDR 75,625 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Books

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Coworking space
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 2 kg per pet
  • Pets stay free
  • Deposit: IDR 500,000 per stay
  • Off-leash area

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In an entertainment district
  • Near a health/beauty spa
  • Near an outlet shopping centre

Things to do

  • Children's pool
  • Free children's club
  • Gym
  • Scooter/moped rentals nearby
  • Surf lessons nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 224 units
  • 4 buildings
  • 5 floors
  • Access via exterior corridors
  • Bed sheets changed on request
  • Built in 2020
  • Eco-friendly cleaning products used
  • Energy-saving switches in guestrooms
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Towels (changed on request)
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 4 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 151250 for adults and from IDR 75625 for children
  • Airport shuttle fee: IDR 453750 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: IDR 500000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Citadines Berawa Bali Canggu
Citadines Berawa Beach Bali Hotel
Citadines Berawa Beach Bali Canggu
Citadines Berawa Beach Bali Hotel Canggu
Citadines Berawa Beach Bali CHSE Certified

Frequently asked questions

What is the cancellation policy at Citadines Berawa Beach Bali?

Citadines Berawa Beach Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Berawa Beach Bali?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Citadines Berawa Beach Bali on 21 Nov 2025 start from AU$110.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citadines Berawa Beach Bali?

Yep, Citadines Berawa Beach Bali has a free self car park. Onsite parking is limited (max 10 spaces per unit).

Are there any beaches close to Citadines Berawa Beach Bali?

Yep, Citadines Berawa Beach Bali is a short 4-minute walk from Berawa Beach. Fun beach activities include surfing.

Is there a spa on site at Citadines Berawa Beach Bali?

There's no onsite spa, but this property does offer services like body treatments.

Does Citadines Berawa Beach Bali have a pool?

Citadines Berawa Beach Bali has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Citadines Berawa Beach Bali a romantic place to stay?

Ocean-view dining, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Citadines Berawa Beach Bali.

Is Citadines Berawa Beach Bali family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Citadines Berawa Beach Bali is a hit with families.

Does Citadines Berawa Beach Bali serve breakfast?

Yeah, buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Citadines Berawa Beach Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Citadines Berawa Beach Bali?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Citadines Berawa Beach Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Citadines Berawa Beach Bali?

Cats and dogs are welcome at Citadines Berawa Beach Bali, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 2 kg per pet.

Citadines Berawa Beach Bali Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 178 reviews
Rating 8 - Good. 42 out of 178 reviews
Rating 6 - Okay. 18 out of 178 reviews
Rating 4 - Poor. 4 out of 178 reviews
Rating 2 - Terrible. 3 out of 178 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Clean room and helpful staff
Stayed 3 nights in Sep 2025

8/10 Good

Ariane

Travelled with family
Liked: Cleanliness, room comfort
Die Lage war eigentlich sehr gut, jedoch waren leider viele Baustellen Schlecht war das die Regel das man am Pool nicht rauchen darf nicht eingehalten wurde und das Personal nichts dagegen gemacht hat. Bei dem anderen Pool wurde immer morgens gestrichen und die Farbe hat sehr gestunken- dad hätte man auch zu einem anderen zeitintensiv machen können
Stayed 5 nights in Jul 2025

8/10 Good

Arqalo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A nice hotel for relaxing with your family.
Stayed 4 nights in Jul 2025

8/10 Good

HAJEONG

Travelled with family
Liked: Room comfort

An easy accommodation in general but..

Hotel was in good condition, and staff are kind as well. But it was a bit dirty because it didn't clean properly. I stayed for 2 nights and I think it's uncomfortable to ring the bell on the second morning. The staff asked me if I need to clean the room and we got up because of ring the bell. Also, when I booked the room a month ago, I requested a high floor room, but I got a ground floor room and finally I got a new room. It's been two hours since I checked in.. Lastly, every morning from 8 a.m., I heard construction next to the hotel or inside hotel, so it was noisy..
Stayed 2 nights in Jul 2025

8/10 Good

Alan

Stayed 3 nights in Jul 2025

10/10 Excellent

Adele

Stayed 2 nights in Jul 2025

4/10 Poor

Cheydene

Disliked: Cleanliness, property conditions & facilities
The shower was so dirty
Stayed 3 nights in Jul 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness

Good Stay Overall — Helpful Staff, Minor Improveme

Lovely hotel in a quiet area, very close to the beach. There’s a laundry facility but no working dryer and no notice about it. I wasted two hours before finding out. Would be helpful if the hotel added a sign. Staff were quick to send a rack and hangers to the room and the balcony worked well for drying clothes in time. Also, be wary of mosquitoes make sure the sliding door is properly closed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Inam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable, though pillows can be improved, if feather down combination could be used. Was very hard to sleep on pillows provided
Stayed 3 nights in Jun 2025

10/10 Excellent

Myscha

Liked: Cleanliness, amenities, property conditions & facilities
The disappointing lack of hot water in my room was vastly overshadowed by how amazing the staff of this hotel are. They were kind, caring, and went above and beyond. Their customer service alone makes me wish to stay again if I am ever to return to Canggu. On top of that, it is only a 4 minute walk to the beach, and a ~10-15 minute walk to the major beach clubs. The hotel itself is very pretty and well taken care of.
Stayed 3 nights in Jun 2025

6/10 Okay

Pavle

Stayed 6 nights in Jun 2025

4/10 Poor

Bahattin

Stayed 3 nights in Jun 2025

8/10 Good

Jedrick Daimler De Silva

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice place but not all lifts are working, and the rooms are so far, quite a bit of walk up and down
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, room comfort
Fantastic Stay in Berawa, Bali We had a wonderful experience at this hotel in Berawa. From the moment we arrived, the staff at reception were incredibly professional and welcoming. Check-in was smooth and efficient, and we were even offered complimentary tea and coffee on arrival—a lovely touch. Our initial room was located on level 5 at the back of the hotel, but due to nearby construction noise, we requested a change. The staff handled this promptly and moved us to a room on the second floor in the middle section of the hotel. We really appreciated how accommodating they were. The hotel itself is spotless—our room was immaculately clean and well-maintained. A standout feature is the fresh water stations available on each floor, along with fresh, refillable water bottles provided daily. It’s a great sustainable touch. Another bonus is the location: directly opposite the hotel is a free shuttle bus that takes you around the town centre, making it super easy to get around. Overall, we couldn’t fault our stay and would have no hesitation in recommending this hotel to anyone visiting the area.
Stayed 3 nights in May 2025

8/10 Good

Helene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and professional staff working there who always went above and beyond for anything you needed. A pleasant stay and amazing facilities.
Stayed 9 nights in May 2025

10/10 Excellent

danielle

Liked: Cleanliness, property conditions & facilities
I had a great stay here! I’m a solo female traveler and felt safe. There is constructions going on tho around the hotel but it didn’t really affect my stay. The views from the pool on the upper deck was nice. The restaurant food here was alright.
Stayed 4 nights in May 2025

8/10 Good

Duy, Gaythorne

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Chloe

Liked: Cleanliness, room comfort

Great staff!

We loved our stay! It was incredible value and in a great location. The spa was beautiful- I loved my facial there. The staff are super friendly! So smiley. We’ll be back for sure.
Stayed 3 nights in Apr 2025

10/10 Excellent

Darragh

Liked: Cleanliness, room comfort

Lovely stay

Excellwnt stay, very modern with x2 pools available and plemty of space. Didnt have breakfast but many options within walking distance. Some construction near by disrupts the roof pool, but cant be heard in room. Would stay again for amazing closeness to Finns
Stayed 3 nights in Apr 2025

8/10 Good

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was great. Staying in the back building facing club Atlas was crazily loud up until at least midnight every night. My daughter had trouble falling asleep. Without family would be fine though.
Stayed 3 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
It was good.
Stayed 6 nights in Apr 2025

10/10 Excellent

Khoa

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Chia Wei

Travelled with partner
Liked: Property conditions & facilities
The location is great, it’s super convenient to take grabs everywhere and the parking makes it easy for car pick up rides. There’s restaurants and grocery stores within a minute walk radius. The staff are friendly but poor communication and understanding. I called down to the restaurant, it took 3 people to order, at the end I just went down. Also it took almost 2 hours to get towels for the room, called 3 times because they didn’t replace any while cleaning. Then there was another incident with dry cleaning. I was very specific with my laundry and even written it down to make sure it was brightened but nothing was done. PS. DO NOT USE THE WASHING MACHINES. It ruined all my nice clothes, my stuff came out dirty and murky, I don’t know if it was the water or the machines but I tried multiple and they all made my clothes dark and streaks of dirt. I think overall the amenities (pool gym) and location were their best features but they can definitely work on communication and clean their washing machines.
Stayed 12 nights in Feb 2025