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COMO Uma Canggu

5.0 star property
Elegant beach hotel and 2 outdoor pools

Photo gallery for COMO Uma Canggu

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Exterior
Lobby
View from room
Room, 2 Bedrooms, Sea View (Residence)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
The current price is AU$381
includes taxes & fees
23 June - 24 June

Explore the area

Map
Jalan Pantai Batu Mejan, Echo Beach, Canggu, Badung, 80361
  • Echo Beach
    ‪3 min walk‬
  • Pererenan Beach
    ‪7 min walk‬
  • Batu Bolong Beach
    ‪12 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪20 min drive‬

Room options

View all photos for One Bedroom Seaview Residence

One Bedroom Seaview Residence | Living room

One Bedroom Seaview Residence

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Batu Mejan)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite (Batu Mejan)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms (Lagoon Pool Residence)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Bedrooms (Lagoon Pool Residence)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 200 sq m
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Penthouse (COMO)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Penthouse (COMO)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 400 sq m
  • Sea view
  • Sleeps 6
  • 3 King Beds

View all photos for Room, Patio (Garden)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, Patio (Garden)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

One Bedroom Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Canggu)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed (Canggu)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Canggu)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Twin Room (Canggu)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Bedroom (Residence)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 Bedroom (Residence)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Sea View (Residence)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Bedrooms, Sea View (Residence)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 180 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 1 Bedroom (Lagoon Pool Residence)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 Bedroom (Lagoon Pool Residence)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 90 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms (Residence)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Bedrooms (Residence)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 180 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Room (Uma Pool Residence)

Room (Uma Pool Residence)

Room (Uma Pool Residence)

Highlights

Garden
Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 290 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Uma Pool Residence

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Uma Pool Residence

  • Sleeps 5
  • 2 King Beds

View all photos for Canggu Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Canggu Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Lagoon Pool Residence

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Two Bedroom Lagoon Pool Residence

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for One Bedroom Residence

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

One Bedroom Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Batu Mejan Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Batu Mejan Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Patio Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Garden Patio Room

  • Sleeps 2
  • 1 King Bed

View all photos for Canggu King Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Canggu King Room

  • Sleeps 2
  • 1 King Bed

Canggu Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

One Bedroom Residence with Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Lagoon Pool Residence

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

One Bedroom Lagoon Pool Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Residence With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Two Bedroom Residence With Sea View

  • Sleeps 4
  • 2 King Beds

View all photos for Como Penthouse

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Como Penthouse

  • Sleeps 6
  • 3 King Beds

About the area

Canggu

A luxury stay in Canggu awaits you at COMO Uma Canggu. Within a 5-minute stroll you'll find Echo Beach and Batu Bolong Beach within a 15-minute walk. Highlights at this beach hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages, Thai massages, reflexology and mani/pedis along with access to the mud bath. The restaurant, COMO Beach Club, serves international cuisine and is open for breakfast, lunch and dinner. Glow juice bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and pool loungers as well as access to surfing/body boarding and aerobics classes. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is available. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Batu Bolong hotel, you'll be 2.8 km (1.7 mi) from Pererenan Beach and 3.3 km (2.1 mi) from Berawa Beach.

What's nearby

  • Echo Beach - 3 min walk - 0.3 km
  • Pererenan Beach - 7 min walk - 0.7 km
  • Batu Bolong Beach - 12 min walk - 1.0 km
  • Canggu Beach - 12 min walk - 1.0 km
  • Berawa Beach - 3 min drive - 1.7 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 52 min drive

Restaurants

  • ‪La Brisa - ‬2 min walk
  • ‪The Avocado Factory Canggu - ‬9 min walk
  • ‪Penny Lane - ‬10 min walk
  • ‪The Lawn Canggu - ‬11 min walk
  • ‪COMO Beach Club - ‬3 min walk

About this property

COMO Uma Canggu

Elegant beach hotel and 2 outdoor pools
COMO Uma Canggu offers its guests 2 outdoor swimming pools and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the luxury COMO Uma Canggu. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 5-star Canggu hotel is smoke free.

  • 119 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 2017
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
COMO Uma Canggu offers 119 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Indonesian

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The price is AU$257
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24 June - 25 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available for a fee: IDR 363,000 for adults and IDR 181,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • COMO Beach Club
  • glow juice bar

Things to do

  • 2 outdoor pools
  • Archery
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Library
  • Pilates classes
  • Playground
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Dining table
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 3 buildings
  • 4 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in a Indonesia Residents Offer room type must present an Indonesia ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at COMO Uma Canggu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1278970.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately IDR 363000 for adults and from IDR 181500 for children
  • Airport shuttle fee: IDR 601370 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1278970.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.
    For guests' safety, the property includes a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

COMO Uma Canggu Hotel
COMO Uma Canggu Bali
COMO Uma Canggu Hotel
COMO Uma Canggu Canggu
COMO Uma Canggu Hotel Canggu
COMO Uma Canggu CHSE Certified

Frequently asked questions

What is the cancellation policy at COMO Uma Canggu?

COMO Uma Canggu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at COMO Uma Canggu?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at COMO Uma Canggu on 23 June 2025 start from AU$381.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at COMO Uma Canggu?

Yep, COMO Uma Canggu has a free self car park and free valet parking.

Are there any beaches close to COMO Uma Canggu?

Yep, COMO Uma Canggu is a short 1-minute walk from Echo Beach. Fun beach activities include body boarding.

Is there a spa on site at COMO Uma Canggu?

Yep, there is an onsite spa at COMO Uma Canggu. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does COMO Uma Canggu have a pool?

COMO Uma Canggu has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at COMO Uma Canggu?

COMO Uma Canggu features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with pillowtop beds and premium bedding.

What makes COMO Uma Canggu a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at COMO Uma Canggu.

Is COMO Uma Canggu family-friendly?

You bet! With amenities such as free supervised childcare and a playground, as well as free infant beds in the guestrooms, it's no surprise that COMO Uma Canggu is a hit with families.

Does COMO Uma Canggu serve breakfast?

Yep, full breakfast is available daily.

Is there a free airport shuttle available at COMO Uma Canggu?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at COMO Uma Canggu?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at COMO Uma Canggu?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at COMO Uma Canggu?

No, pets and service animals are not allowed.

COMO Uma Canggu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 183 out of 259 reviews
Rating 8 - Good. 49 out of 259 reviews
Rating 6 - Okay. 15 out of 259 reviews
Rating 4 - Poor. 7 out of 259 reviews
Rating 2 - Terrible. 5 out of 259 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

William

Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in Feb 2025

6/10 Okay

William

Stayed 1 night in Mar 2025

6/10 Okay

Binita

Stayed 2 nights in Mar 2025

10/10 Excellent

Hanish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como never disappoints, one of our favourite hotels. Will be back again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional - staff, customer service, location. We had an issue with our room and it was rectified immediately. Truly wonderful stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. From the staff and their friendliness, to the amenities - loved every aspect. A peaceful and relaxing holiday, right on the beach, and close to plenty of restaurants and venues. Will be back again!
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean ,
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria, Bethesda

Stayed 2 nights in Dec 2024

8/10 Good

hyejin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Beautiful rooms Staff were really nice Lovely breakfast overlooking the ocean Will come again
Stayed 1 night in Dec 2024

10/10 Excellent

Ash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property but I didn’t receive the VIP upgrade Disappointing Am back there on 3 December Hope to get it then
Stayed 1 night in Nov 2024

10/10 Excellent

Lidija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Como Uma Canggu. The staff are amazing and very accomodating.
Stayed 6 nights in Nov 2024

8/10 Good

Vanessa, BONDI JUNCTION

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There has been a change in how they charge for book now pay later. They failed to advise in a timely manner that they needed a deposit 24 hours before checking. We received a whatapp text in transit and it was just very sloppy. You need to state at time Of booking that you require a prepayment 7 days prior - they kept sending me the cancellation notice and I never cancelled !!! It’s was distressing to say the least. We were upgraded to a garden room which was much appreciated. The staff as usual were great and the complimentary massage as a VIP was worth it. The only complaint about this property is during busy period the pool staff need to clear the cabanas and pool chairs. People think they can dump their stuff and leave for the whole day only to return at the end of the day when that is a loss of revenue for the hotel as other guests wanted a daybed and we’re going to spend money and eat. Please revise your policy and advise guests that belongings will be removed and the lounge made available if they leave it unattended for more than 60 minutes. It’s not fair for the other paying guests. Also there was a big noise complaint as there was bass music coming from One of the bars until 3am and it was so loud. The Como is so far removed and a luxury hotel not a backpacker hotel but with the new beach clubs around and restaurants the music is so loud. Please work with the local authorities to come to an agreement about the sound being turned down after midnight
Stayed 6 nights in Oct 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly kind. The beach was very dirty
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing. The restaurant was good for breakfast. The amenities are really good. The staff went above and beyond to make sure our stay was enjoyable. The Pilates instructor was good. Service was impeccable. Unfortunately, there was a very strong smell in the room (humidity/mod). It made it very difficult to sleep at night as the smell becomes stronger. If you are sensitive to smell I would be careful with this place. Otherwise it was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pawan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the resort !
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal

Stayed 2 nights in Sep 2024

10/10 Excellent

penny

Travelled with group
Liked: Cleanliness
Amazing place to stay. I would love to live there it was so great!!!
Stayed 3 nights in Sep 2024

6/10 Okay

Julie Ann

Travelled with family
Wish I had read the reviews before we booked! Here we are looking at a wall, no view at all. The cleaning and restaurant staff are fabulous, very nice to deal with and helpful. Breakfast has been beautiful each morning and we have enjoyed the pool. So there are some positives just a real shame about the room situation, it’s been very poorly designed.
Stayed 5 nights in Sep 2024

10/10 Excellent

Na Yeon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sufen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, warm and friendly staff. Spa massage was relaxing as always and the breakfast is something not to be missed
Stayed 1 night in Aug 2024