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5.0 out of 5

"Incredible service - loved the staff - accommodation was lovely " More

By a verified traveller on Fri 12 Jul 2019

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Hotel Description

A luxury stay in Canggu awaits you at COMO Uma Canggu. You'll be 0.5 km (0.3 mi) from Batu Bolong Beach and 3.3 km (2 mi) from Berawa Beach. Highlights at this beach hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

You can enjoy free wired Internet, LED TVs, and coffee/tea makers, featured in all 119 rooms. Minibars provide refreshments, and room service is also available. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. Pillow menus, down comforters, and free bottled water are also available.

A relaxing visit to COMO Shambala Retreat can include deep-tissue massages, Thai massages, reflexology, and mani/pedis along with access to the mud bath. The restaurant, COMO Beach Club, serves international cuisine and is open for breakfast, lunch, and dinner. Glow juice bar is the hotel's own bar, serving drinks along with light fare. Enjoy the health club and pool loungers as well as access to surfing/boogie boarding and aerobics classes. Plus you'll find free WiFi in public areas, a coffee shop/café, and free supervised kids' activities. Each morning free cooked-to-order breakfast is offered between 7 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 5-star Kuta Utara hotel include Pererenan Beach and Batu Belig Beach.

Suite, 1 Bedroom (Residence)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms (Residence)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom (Lagoon Pool Residence)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms (Lagoon Pool Residence)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Penthouse (COMO)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

COMO Uma Canggu ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for COMO Uma Canggu

Everyone (2) Couples (1) Family (1)
5 out of 5
Incredible service - loved the staff - accommodation was lovely

Posted by on 12 Jul. 2019

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Comment from Hotel Management

12 Jul. 2019 by Maika

Dear Sir/Madam, Thank you so much for staying with us at COMO Uma Canggu recently and taking your time to share this wonderful review. I am delighted to know you enjoyed our resort in every aspect of your stay.Thank you for your kind notes by mentioned our service and staff are incredible. I will be sure to pass along your kind remarks to them directly, so that they can get a sense of the impact they are having with our guests thus far. Let us know when you are ready to return – we are confident it will be another enjoyable and memorable experience. Best regards, M

5 out of 5
The place was beautiful, relaxing and just a perfect get away for a few days

Posted by on 21 Mar. 2019

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Comment from Hotel Management

21 Mar. 2019 by Filipe Lopo

Glad you were able to enjoy our beautiful Resort and let us know when you ready to return so we can ensure you have a memorable break !

5 out of 5

Posted by on 30 Dec. 2018

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Comment from Hotel Management

10 Jan. 2019 by HGS

Allow me to thank you for the kind rating. Would be happy to hear any positive feedback that you willing to share by reaching out via hotel website. I will share the rating with our team. Best, COMO Uma Canggu

5 out of 5

Paradise in Canggu

Location: It's position right on the beach is amazing, the 2x pools, beach bar/restaraunt are all amazing.
Everything about this hotel is class, can't wait to come back and stay! I could go on and on, just go and experience it for yourself!

Posted by , from perth, western australia on 25 Apr. 2018

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Property Features

COMO Uma Canggu offers its guests 2 outdoor swimming pools and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury COMO Uma Canggu. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. This 5-star Canggu hotel is smoke free.

  • 119 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 2017
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Supervised childcare/activities (free)
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (18.9 km / 11.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

COMO Uma Canggu offers 119 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Canggu hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7 AM to 10:30 AM.

COMO Beach Club - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Glow juice bar - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Mud bath in spa
  • Deep tissue massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1211210 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at COMO Uma Canggu

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 601370 per vehicle (one-way)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: IDR 1211210 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • COMO Uma Canggu Hotel
  • COMO Uma Canggu Bali
  • COMO Uma Canggu Hotel
  • COMO Uma Canggu Canggu
  • COMO Uma Canggu Hotel Canggu

You should know

  • COMO Uma Canggu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.