Hotel Serra Nevada

3.5 star property
Family-friendly hotel with free breakfast and free valet parking

Photo gallery for Hotel Serra Nevada

Reception
Restaurant
Fireplace
Front of property
Indoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Room service
The current price is AU$103
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
Av. Osvaldo Aranha, 610, Canela, RS, 95680-000
  • Place, Canela Automobile Museum
    â€Ș3 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    â€Ș14 min walk‬
  • Place, Steam World
    â€Ș2 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    â€Ș76 min drive‬

Room options

Deluxe Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Cable channels
In-room safe
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

Deluxe Single Room

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Cable channels
In-room safe
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

Duplex Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Triple Room Deluxe

  • 25 sq m
  • Sleeps 3

Suite

  • 35 sq m
  • Sleeps 5

Room Deluxe with Air Conditioning

  • 25 sq m
  • Sleeps 4

About the area

Canela

A family-friendly stay in Canela awaits you at Hotel Serra Nevada. Within a 5-minute stroll you'll find Canela Automobile Museum and Steam World within a 20-minute walk. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, gym, Hot tub and sauna. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free valet parking. .With a stay at this 3.5-property class Canela Centro hotel, you'll be 2.5 km (1.6 mi) from Parque Terra Magica Florybal and 2.6 km (1.6 mi) from Parque Vale Dos Dinossauros.

What's nearby

  • Canela Automobile Museum - 3 min walk - 0.3 km
  • Joao Correa Square - 8 min walk - 0.7 km
  • Stone House Theater - 8 min walk - 0.7 km
  • Cathedral of Our Lady of Lourdes - 14 min walk - 1.2 km
  • Steam World - 2 min drive - 2.0 km

Getting around

  • Porto Alegre (POA-Salgado Filho Intl.) - 148 min drive

Restaurants

  • â€ȘPappardelle - ‬2 min walk
  • â€ȘHotel Serra Nevada - ‬5 min walk
  • â€ȘGalangal Restaurante AsiĂĄtico - ‬4 min walk
  • â€ȘLĂĄ Em Casa - ‬8 min walk
  • â€ȘAbbiamo Fatto - Pizza Napoletana - ‬8 min walk

About this property

Hotel Serra Nevada

Family-friendly hotel with free breakfast and free valet parking
Hotel Serra Nevada offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A fitness centre, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Hotel Serra Nevada. Self parking and valet parking are free.

This 3.5-star Canela hotel is smoke free.

  • 101 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Serra Nevada offers 101 accommodations with a safe and a hairdryer. LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Canela hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 150.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serra
Hotel Serra Nevada
Hotel Serra Nevada Canela
Serra Hotel
Serra Nevada Canela
Hotel Serra Nevada Canela, Brazil
Hotel Serra Nevada Hotel
Hotel Serra Nevada Canela
Hotel Serra Nevada Hotel Canela

Frequently asked questions

What is the cancellation policy at Hotel Serra Nevada?

Hotel Serra Nevada offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Serra Nevada?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Serra Nevada on 21 Dec 2025 start from AU$100.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Serra Nevada?

Yep, Hotel Serra Nevada has a free self car park and free valet parking.

Does Hotel Serra Nevada have a pool?

Hotel Serra Nevada has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hotel Serra Nevada family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hotel Serra Nevada is a hit with families.

Does Hotel Serra Nevada serve breakfast?

Yep, complimentary buffet breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Serra Nevada?

No, Hotel Serra Nevada does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Serra Nevada?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Serra Nevada?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Hotel Serra Nevada?

No, only service animals are allowed.

Hotel Serra Nevada Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 192 out of 357 reviews
Rating 8 - Good. 127 out of 357 reviews
Rating 6 - Okay. 27 out of 357 reviews
Rating 4 - Poor. 9 out of 357 reviews
Rating 2 - Terrible. 2 out of 357 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sharlet

Stayed 5 nights in Nov 2021

4/10 Poor

Luis, Porto Alegre, BRAZIL

Disliked: Cleanliness, property conditions & facilities, room comfort

disappointment!

how could the manager of this hotel, when it was clearly not busy accomodate guests on the most noise room? rooms facing the street, so over main hotel entrance are noise with traffic and music from bars nearby, no air conditioning. wallpaper delamination by humidity on the elevators hall, very bad impression, molt everywhere. when in a the shower be prepared for a weat floor on complete bathroom.

8/10 Good

Kmhoffman22, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

This hotel surpassed my expectations. The hotel and rooms were clean and kept up. The decor in the room was a little dated but clean and included a fridge which was nice. The rooms were a little noisy (you could hear people in the next rooms) but we have found that this is very common in Brazil. Hotels are just different here than they are in the U.S. The front desk staff was very nice, spoke English and willingly gave suggestions and answered any questions we had. The stay included free breakfast which was fruit, breads, juices, coffee, eggs and sandwich fixings (standard Brazilian breakfast). The hotel also has wifi which was great. We were able to surf the internet with no problems, but it was a little slow for FaceTime/skype. The location is very close to downtown Canela and only a 10 minute drive to the waterfalls, also only a 10 minute drive to downtown Gramado. I would stay here again.

6/10 Okay

nel, Santa Fe, NM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel in Canela, close to Gramado

Although the hotel staff was very friendly and helpful, the lack of air conditioning in the rooms was quite disappointing. In addition, when I noticed that I was paying for the room quite more than the rates shown at the counter, they only said that it was because I had used Expedia. I have been using Expedia for a long time and this has not happened before. Since I speak Portuguese very well - I grew up in Brazil - there was no misunderstanding about what they said. This made me very uncomfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manha , nao era igual da foto que vi no insta,nao era com grande variedades . Do mais nota 10
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruna Beatriz

Stayed 2 nights in Aug 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo beneficio

O hotel é muito bom, tem um ótimo café da manhã e uma localização muito boa também.
Stayed 2 nights in Aug 2025

10/10 Excellent

Keila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Cristiane Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia maravilhosa. O Hotel é incrível. Atendimento perfeito. Café da manhã delicioso. Certamente voltaremos mais vezes.
Stayed 1 night in Jul 2025

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel Ă© maravilhoso, tive uma Ăłtima impressĂŁo assim que cheguei. A equipe Ă© muito solĂ­cita e simpĂĄtica, me receberam muito bem oferecendo cafĂ© e um deles se disponibilizou a fazer um tour pela propriedade, enquanto outro levou as malas atĂ© o meu quarto e o manobrista levou o meu carro atĂ© o estacionamento. A piscina aquecida e sauna sĂŁo fantĂĄsticas, a localização e arquitetura sĂŁo incrĂ­veis. O Ășnico problema que tive foi a cama de casal minĂșscula e barulhenta, tive que dormir na cama de solteiro pois nĂŁo coube eu e minha noiva na cama de casal (nos 2 temos cerca de 1,75 e 1,78m). É importante relatar tambĂ©m que o chuveiro demorou cerca de 3 minutos para aquecer, eu me senti incomodado com isso tambĂ©m.
Stayed 1 night in Jun 2025

6/10 Okay

Daniela

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi a segunda vez que fui, café da manha muito bom e variado. Local confortåvel e boa localização.
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bom !

Hotel um pouco antigo mas boa acomodaçÔes, café da manhã de qualidade, em resumo vale o custo benefício !
Stayed 3 nights in Jan 2025

8/10 Good

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piscina com ĂĄgua abaixou do nĂ­vel. Sauna molhada desligada quando formos usar
Stayed 2 nights in Mar 2025

8/10 Good

Paulo Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Sabia que o hotel era bom, mas me surpreendi ao chegar lĂĄ! Infraestrutura maravilhosa, e atendimento impecĂĄvel! Com certeza voltarei mais vezes!
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Raul Angel

Muy buena estadía, Hermosa habitación y desayuno de la mañana. El personal muy atento
Stayed 2 nights in Jan 2025

10/10 Excellent

FERNANDA

Stayed 1 night in Jan 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A estadia em sim muito boa. O Ășnico problema Ă© o colchĂ”es muitos ruins. Os de solteiro muito duros para as crianças. E o de casal molas barulhenta e bem surradas e a acordar com dores nas costas foi tenso as Ășltimas noites dormimos nos colchĂ”es das crianças que ficou menos pior e desconfortĂĄveis por nĂŁo cabermos nos colchĂ”es. Somente isso que atrapalhou um se nĂŁo fosse isso seria mega excelente.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível. Excelente atendimento, localização e tudo mais!
Stayed 1 night in Jun 2024

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ExperiĂȘncia positiva

atendimento super acolhedor, localização ótima e segura. Quarto confortåvel para 5 pesoas espaçoso, uma vista linda inspiradora.
Stayed 2 nights in Mar 2024