Hotel Serra Canela

3.0 star property
Hotel with free parking, near Alpen Park

Photo gallery for Hotel Serra Canela

Reception
Family Room, Multiple Beds
Breakfast meal
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AU$58
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Av. canada 431, Canela, Rio Grande do Sul, 95680000
  • Place, Cathedral of Our Lady of Lourdes
    ‪18 min walk‬
  • Place, Alpen Park
    ‪2 min drive‬
  • Place, Gramado Covered Street
    ‪12 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪89 min drive‬

Room options

Family Room, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

Standard Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Standard Quadruple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Triple Room, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Canela

At Hotel Serra Canela, you'll be 2.4 km (1.5 mi) from Alpen Park and 6.9 km (4.3 mi) from Hollywood Dream Cars Museum. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Additionally, you'll find a lift. There's also the convenience of free self parking. .Places within a 15-minute drive of this 3-property class Canela hotel include Santa Claus Village and Gramado Covered Street.

What's nearby

  • Cathedral of Our Lady of Lourdes - 18 min walk - 1.6 km
  • Alpen Park - 2 min drive - 1.7 km
  • Gramado Covered Street - 12 min drive - 9.6 km
  • Mini Mundo - 12 min drive - 10.9 km
  • Black Lake Park - 14 min drive - 11.8 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 107 min drive

Restaurants

  • ‪Restaurante Sabor de Casa - ‬17 min walk
  • ‪Caracol Gourmet - ‬17 min walk
  • ‪Le Bari Café - ‬19 min walk
  • ‪Container Bistrot - ‬18 min walk
  • ‪Empório Canela - ‬17 min walk

About this property

Hotel Serra Canela

Hotel with free parking, near Alpen Park
Hotel Serra Canela offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi. Self parking is free.

This 3-star Canela hotel is smoke free.

  • 34 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Lift
  • No smoking on site
Hotel Serra Canela offers 34 air-conditioned accommodations with free toiletries and blackout curtains. Satellite televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Frequently asked questions

Is parking available at Hotel Serra Canela?

Yep, Hotel Serra Canela has a free self car park.

How much does it cost to stay at Hotel Serra Canela?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Serra Canela on 28 Sept 2025 start from AU$55.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Serra Canela?

No, Hotel Serra Canela does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Serra Canela?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Serra Canela?

No, pets are not allowed.

Hotel Serra Canela Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 170 reviews
Rating 8 - Good. 51 out of 170 reviews
Rating 6 - Okay. 16 out of 170 reviews
Rating 4 - Poor. 4 out of 170 reviews
Rating 2 - Terrible. 5 out of 170 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Pessoas muito simpáticas.
Stayed 1 night in Jul 2023

10/10 Excellent

Clarice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi ótima e o custo beneficio também, o café da manhã é delicioso e com boa variedade a limpeza do quarto e ambientes estava 100% e como tomávamos café e saiamos, passávamos o dia inteiro em reunião e passeando e só retornávamos a noite o Hotel foi excelente para nossa estadia.
Stayed 4 nights in Jun 2025

8/10 Good

Weslei Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, porém de noite pessoal não respeita, muito barulho, barulho de criança correndo pelo corredor, pessoas com malas de rodinhas andando e subindo as escadas batendo o pé.
Stayed 1 night in Jun 2025

10/10 Excellent

liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

PATRICIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, atendimento perfeito!
Stayed 2 nights in Jun 2025

8/10 Good

lenilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente, distânte do centro, para um período de frio o aquecimento é deficiente, o café é repetitivo e com pouca variedade, um diferencial é que oferecem garagem incluida na diária, o pessoal da cozinha, limpeza e recepção estão de parabéns pelos excelentes serviços prestados.
Stayed 4 nights in May 2025

10/10 Excellent

Jossiara G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025

8/10 Good

Martha Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria Cecília

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

luciana

Stayed 3 nights in May 2025

8/10 Good

Iasmim C

Travelled with family
Liked: Staff & service
Stayed 3 nights in May 2025

6/10 Okay

titu

Stayed 1 night in May 2025

8/10 Good

Silmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma ótima estadia, tudo muito limpo, cheiroso e organizado
Stayed 1 night in May 2025

8/10 Good

Alex

Stayed 1 night in May 2025

8/10 Good

Helthon Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Ótimo atendimento, muito bom café da manhã, boa localização, opção de caminhada próximo ao Hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência Tudo estava muito bem feito e com atenção Cafe da manhã estava excepcional
Stayed 2 nights in May 2025

8/10 Good

Nidio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa estadia.

Experiência muito boa, estrutura do hotel atendeu minhas necessidades de conforto, quarto com bom espaço e limpeza impecável. Ar condicionado funciona perfeitamente, roupas de cama e banho de boa qualidade, atendimento muito respeitoso e aducado pelos funcionários. Local silencioso para quem quer sossego, estacionamento seguro, café da manhã satisfatório, sem muitas variedades porém bom.
Stayed 1 night in May 2025

8/10 Good

Mônica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito longe do centro mas limpo e confortável.Vale para uma diária ou duas.
Stayed 1 night in Apr 2025

10/10 Excellent

lucimar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Flávio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, um pouco afastado mas não foi nenhum problema. O café da manhã estava ótimo.
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gleyssiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gleyssiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima

Hotel bem aconchegante Funcionários muitos simpático e atenciosos. Café da manhã simples porém muito agradável.
Stayed 1 night in Apr 2025

6/10 Okay

Helenice

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Experiência razoável, pois no check-in chegamos 13:50h conseguimos entrar no quarto 14:20h, porém check-in Começava às 14h, entendendo que precisaria limpar mas a forma como nos repassaram a demora foi deselegante, fora isso teria sido excelente a viagem.
Stayed 1 night in Apr 2025

8/10 Good

Luísa

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Ótimo hotel

O hotel está retirado do centro da cidade, o que é bom para evitar barulho excessivo, mas dificulta a mobilidade até os locais turísticos. Acomodações muito limpas, e café da manhã ótimo.
Stayed 2 nights in Apr 2025