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DoubleTree by Hilton Caracol Canela

4.0 star property
Hotel in Canela with free breakfast and 24-hour fitness centre

Photo gallery for DoubleTree by Hilton Caracol Canela

LED TV
LED TV
LED TV
Exterior
LED TV

Reviews

10 out of 10
Exceptional

Popular amenities

  • Gym
  • Parking available
  • Housekeeping
  • Room service
  • Breakfast included
  • 24/7 front desk
The current price is AU$181
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Place, Gramado Covered Street
    ‪8 min drive‬
  • Place, Gramado Central Avenue
    ‪8 min drive‬
  • Place, Mini Mundo
    ‪9 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪85 min drive‬

Room options

View all photos for Standard Double Room, City View

In-room safe, free WiFi, bed sheets

Standard Double Room, City View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
In-room safe
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, City View

View from room

Standard Twin Room, City View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
In-room safe
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, City View

In-room safe, free WiFi, bed sheets

Deluxe Double Room, City View

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
In-room safe
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

View from room

Deluxe Twin Room, City View

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
In-room safe
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Exclusive Double Room, City View

In-room safe, free WiFi, bed sheets

Exclusive Double Room, City View

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
In-room safe
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, City View

In-room safe, free WiFi, bed sheets

Luxury Double Room, City View

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
In-room safe
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Double Room, City View

In-room safe, free WiFi, bed sheets

Presidential Double Room, City View

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
In-room safe
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, City View

In-room safe, free WiFi, bed sheets

Premium Double Room, City View

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
In-room safe
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Canela

At DoubleTree by Hilton Caracol Canela you'll be within a 20-minute stroll of Parque Terra Magica Florybal and Steam World. Highlights at this hotel include free buffet breakfast, a restaurant and a 24-hour gym. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Added amenities include a lift. Each morning free breakfast is served. There's also the convenience of self parking. .Near this 4-property class Vila Suzana hotel, you'll find Gramado Covered Street.

What's nearby

  • Dreamland Wax Museum - 3 min drive - 2.7 km
  • Gramado Covered Street - 8 min drive - 6.6 km
  • Gramado Central Avenue - 8 min drive - 6.6 km
  • Mini Mundo - 9 min drive - 7.9 km
  • Black Lake Park - 11 min drive - 8.8 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • ‪Pappardelle - ‬12 min walk
  • ‪Tri Hotel Canela - ‬8 min walk
  • ‪Lá Em Casa - ‬11 min walk
  • ‪Hotel Serra Nevada - ‬12 min walk
  • ‪Abbiamo Fatto - Pizza Napoletana - ‬11 min walk

About this property

DoubleTree by Hilton Caracol Canela

Hotel in Canela with free breakfast and 24-hour fitness centre
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. DoubleTree by Hilton Caracol Canela also features a 24-hour fitness centre, a garden, and 24-hour room service. Parking is available for a fee.

This 4-star Canela hotel is smoke free.

  • 105 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Garden
  • Lift
  • No smoking on site
  • Dining venue
DoubleTree by Hilton Caracol Canela offers 105 air-conditioned accommodations with espresso makers and a safe. LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per night)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

Property Registration Number 45.734.841/0001-60

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

Frequently asked questions

Is parking available at DoubleTree by Hilton Caracol Canela?

Yep, DoubleTree by Hilton Caracol Canela has a self car park for BRL 35 per night.

How much does it cost to stay at DoubleTree by Hilton Caracol Canela?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Caracol Canela on 4 Nov 2025 start from AU$181.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Caracol Canela serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Caracol Canela?

No, DoubleTree by Hilton Caracol Canela does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Caracol Canela?

Yep, you can grab a meal at DoubleTree by Hilton Caracol Canela's onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Caracol Canela?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Caracol Canela?

No, only service animals are allowed.

Reviews

DoubleTree by Hilton Caracol Canela Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 60 out of 62 reviews
Rating 8 - Good. 1 out of 62 reviews
Rating 6 - Okay. 1 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

Reviews

10/10 Excellent

MARLI CRISTINA

Stayed 1 night in Aug 2025

10/10 Excellent

Enedina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, café da manhã excelente e equipe muito simpática. Localização muito boa e prática para quem quer estar perto do centro de Canela.
Stayed 1 night in Aug 2025

10/10 Excellent

MAURICIO HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento de toda equipe, desde a chegada até ao check-out. Ótimo café da manhã, completo com diversas opções de salgados e doces. Simpatia de toda equipe, hotel novo e moderno.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

DANIEL H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradecimento

Tudo maravilhoso, só um detalhe que eu gostaria de observar para ver se tem com melhorar seria a luz no ar condicionado eu não consegui apagar, e é uma luz bem forte, por se tratar de um aparelho novo, mas não achei a função no controle. Não consegui usar(no caso ele esquenta também) pois o quarto ficou muito claro. Mas o restante foi tudo maravilhoso, os colaboradores são muito simpáticos e atenciosos, além do bônus do Cookie de brinde.
Stayed 6 nights in Jul 2025

10/10 Excellent

Richard

Stayed 3 nights in Jul 2025

10/10 Excellent

Samuel de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel incrível

Um hotel incrível, super novo atendimento dos colaboradores excelente, café da manhã excelente, quarto super confortável.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andreia

Travelled with family
Liked: Cleanliness, staff & service
Hotel excelente, novo, limpo, quarto confortável , café da manhã delicioso e ótimo atendimento!!! Adoramos, com certeza voltaremos.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Fabio

Stayed 5 nights in Jul 2025

10/10 Excellent

Vinícius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novinho, muito bom.

Hotel novo (inaugurado em maio/2025), tudo ótimo. Únicos detalhes: não tem bom isolamento acústico pra rua (ouve-se cachorros latindo) ou pros quartos (ouve-se chuveiros); travesseiros altos.
Stayed 1 night in Jul 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Thales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção de estadia na Serra Gaúcha!

Excelente Hotel. Novíssimo e de muito bom gosto em todos os detalhes. Cama super confortável. Toalhas e roupa de cama limpas e macias. Café da manhã ótimo. Academia de primeira. Uma das melhores opções em na região. Voltaremos com certeza.
Vista do nosso quarto!
Stayed 1 night in Jul 2025

10/10 Excellent

Mariza vanderleia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo espaço Decoração moderna tudo novo Confortável ..grande limpo Pessoas amáveis E o cafè da manha MARAVILHOSO Quartos aconchegantes Cama gostosa Tudo novinho
Stayed 1 night in Jul 2025

10/10 Excellent

ARTHUR BERNARDO CUNHA VIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paulo

boa

Muito boa
Stayed 1 night in Jul 2025

8/10 Good

Luzia Izabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Udo Luiz

Stayed 1 night in Jul 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente com atendimento diferenciado

Adoramos nossa estadia no hotel. Além de estar muito bem localizado, as acomodações são excelentes e o atendimento dos funcionários foi muito prestativo e gentil. Destaque para o café da manhã que, além do menu diário, ainda disponibilizava um menu especial preparado pela cozinha.
Stayed 5 nights in Jul 2025

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo beneficio

Hotel incrivel, novo, bem cuidado, otimo café da manha, super confortavel
Stayed 3 nights in Jul 2025

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, tudo funcionando bem.
Stayed 1 night in Jul 2025