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Hotel Colonial Cancun

3.0 star property

Photo gallery for Hotel Colonial Cancun

Outdoor pool
Balcony view
Front of property
Terrace/patio
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪1 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪3 min walk‬
  • Place, Plaza 28
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for ESTANDAR KING

ESTANDAR KING

ESTANDAR KING

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for TRIPLE

TRIPLE

TRIPLE

  • 17 sq m
  • Sleeps 6
  • 3 Double Beds

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About the area

Cancun

Hotel Colonial Cancun puts you in the centre of Cancun, 4.1 km (2.5 mi) from Cancun Mall and 8.6 km (5.4 mi) from Tortuga Beach. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a garden and a front desk safe. .Places within a 15-minute drive of this 3-property class Downtown Cancun hotel include Cancun Convention Center and La Isla Shopping Mall.

What's nearby

  • Las Palapas Park - 1 min walk - 0.1 km
  • Benito Juarez Municipal Building - 3 min walk - 0.3 km
  • Mercado 23 - 8 min walk - 0.7 km
  • Plaza 28 - 11 min walk - 1.0 km
  • Plaza Las Americas - 3 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪11:11 Club - ‬3 min walk
  • ‪Cheester - ‬3 min walk
  • ‪Fish n' Fries - ‬2 min walk
  • ‪Las Quekas - ‬3 min walk

About this property

Hotel Colonial Cancun

Hotel Colonial Cancun offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Colonial Cancun also features concierge services and a front desk safe.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
Hotel Colonial Cancun offers 47 air-conditioned accommodations with an iron/ironing board and a ceiling fan. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 005-007-007303/2025

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun

Frequently asked questions

Are there any beaches close to Hotel Colonial Cancun?

The closest beach to Hotel Colonial Cancun is Delfines Beach (12.1 km).

Does Hotel Colonial Cancun have a pool?

Hotel Colonial Cancun has an outdoor pool. The pool is open 8:00 AM to 8:00 PM.

Is there a free airport shuttle available at Hotel Colonial Cancun?

No, Hotel Colonial Cancun does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Colonial Cancun?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Colonial Cancun?

No, pets are not allowed.

Hotel Colonial Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 218 out of 613 reviews
Rating 8 - Good. 167 out of 613 reviews
Rating 6 - Okay. 113 out of 613 reviews
Rating 4 - Poor. 49 out of 613 reviews
Rating 2 - Terrible. 66 out of 613 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nathalia

Stayed 1 night in Oct 2025

10/10 Excellent

Nathalia

Stayed 1 night in Oct 2025

6/10 Okay

Edgardo

Travelled with family
Just hard to get to it’s pretty hidden
Stayed 3 nights in Jul 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriel, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excelent
Stayed 1 night in Jul 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price you pay, this hotel is a satisfactory option for a single night’s stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
You get what you pay for
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff .. the place is safe and convenient to really get to know the real community and welcoming people of Cancun
Stayed 2 nights in Jul 2025

8/10 Good

Hector Roman

Liked: Cleanliness, staff & service
Decent place considering the budget friendly prices, dont expect quiet on this place, they have music until 3 or 4 am and no parking alot available, must park outside and find your own spot, dont expect luxury but again is good for the price
Stayed 3 nights in Jul 2025

6/10 Okay

Lene

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Jace

Liked: Staff & service
Great area to be a local
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Stayed 2 nights in Jul 2025

10/10 Excellent

John, Conyers

Stayed 3 nights in Jun 2025

2/10 Terrible

Ashoka

Disliked: Cleanliness, property conditions & facilities
Front tiles slippy when wet bathroom tiles same .. extra fees
Stayed 1 night in Jun 2025

10/10 Excellent

Steven, Carleton Place

Stayed 1 night in Jun 2025

10/10 Excellent

Jesus, Lake Park

Stayed 1 night in Jun 2025

10/10 Excellent

Jesus, Lake Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient, affordable, good service. Clean
Stayed 1 night in Jun 2025

6/10 Okay

aurora

Travelled with family
Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Richard

Everything about this place is adequate. Stayed only one night.
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location nice hotel very reasonably priced hot water for the shower good air conditioning allowed to bring alcohol but if you're looking for a very quiet area this is not the area for you
Stayed 3 nights in May 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. Great customer service. Downside was the showers. The water smelled bad making it unpleasant to try to shower. Towels felt very rough and old. Air conditioning worked great. Bed was comfortable. Price was good. Just the smell of the water was a big con for me.
Stayed 2 nights in May 2025