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Grand City Hotel Cancun - Near Market 28

3.5 star property

Photo gallery for Grand City Hotel Cancun - Near Market 28

Restaurant
Reception
Reception
Outdoor pool
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
The current price is AU$80
includes taxes & fees
25 May - 26 May

Explore the area

View map
Av Yaxchilán 154 , Cancun, QROO, 77500
  • Place, Plaza 28
    ‪6 min walk‬
  • Place, Las Palapas Park
    ‪10 min walk‬
  • Place, Plaza Las Americas
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Desk, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room

Desk, free WiFi, bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

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About the area

Cancun

Grand City Hotel Cancun - Near Market 28 puts you in the heart of Cancun, within just a 10-minute stroll of Cancun Cultural House and Plaza 28. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a garden. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Downtown Cancun hotel include Plaza Las Americas and Puerto Cancun Marina Town Center.

What's nearby

  • Cancun Cultural House - 5 min walk - 0.4 km
  • Plaza 28 - 6 min walk - 0.6 km
  • Las Palapas Park - 10 min walk - 0.8 km
  • Plaza Las Americas - 13 min walk - 1.1 km
  • Benito Juarez Municipal Building - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪IHOP - ‬6 min walk
  • ‪Vips - ‬5 min walk
  • ‪Route 666 Bikers Bar - ‬1 min walk
  • ‪Micheladas Del Semaforo - ‬3 min walk

About this property

Grand City Hotel Cancun - Near Market 28

Grand City Hotel Cancun - Near Market 28 offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Grand City Hotel Cancun - Near Market 28 also features concierge services and room service (during limited hours). Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 18 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
Grand City Hotel Cancun - Near Market 28 offers 18 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand City Hotel Cancun - Near Market 28

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number 002-025-001872/2026

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand City Hotel Cancun

Grand City Hotel

Grand City Cancun

Frequently asked questions

What is the cancellation policy at Grand City Hotel Cancun - Near Market 28?

Grand City Hotel Cancun - Near Market 28 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand City Hotel Cancun - Near Market 28?

As of 19 May 2026, prices found for a 1-night stay for 2 adults at Grand City Hotel Cancun - Near Market 28 on 25 May 2026 start from AU$80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand City Hotel Cancun - Near Market 28?

Yep, Grand City Hotel Cancun - Near Market 28 has a free self car park.

Are there any beaches close to Grand City Hotel Cancun - Near Market 28?

The closest beach to Grand City Hotel Cancun - Near Market 28 is Delfines Beach (11.6 km).

Does Grand City Hotel Cancun - Near Market 28 have a pool?

Grand City Hotel Cancun - Near Market 28 has an outdoor pool.

Is there a free airport shuttle available at Grand City Hotel Cancun - Near Market 28?

No, Grand City Hotel Cancun - Near Market 28 does not offer an airport shuttle service.

What time are check-in & check-out at Grand City Hotel Cancun - Near Market 28?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand City Hotel Cancun - Near Market 28?

No, pets and service animals are not allowed.

Grand City Hotel Cancun - Near Market 28 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 224 out of 442 reviews
Rating 8 - Good. 134 out of 442 reviews
Rating 6 - Okay. 50 out of 442 reviews
Rating 4 - Poor. 20 out of 442 reviews
Rating 2 - Terrible. 14 out of 442 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2026

6/10 Okay

sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Restaurant was not open. No staff. Pool is very tiny and shallow. Terrace area does not get much sun. Bonus room is very big.
Stayed 1 night in Feb 2026

6/10 Okay

Camille

Liked: Cleanliness, amenities, property conditions & facilities
I had to really think on this stay. First, the good: nice older hotel. Small parking lot right in front. Check-in was a breeze, passport and such. They give you a real key! My room was on the second floor. To access it, you went through the lobby, ouside into the courtyard. The staircases to rooms are located there. No elevators! My room overlooked the pool and tranquil courtyard in the back. There are lounge chairs, tables and such. It's a very pretty set-up. The room was VERY CLEAN. I had a microwave, coffee maker and small refrigerator. Bathroom was sanitized and plenty roomy. Nice HOT shower. The beds were standard. Hard and soft pillow. Out the front window, it overlooked where I parked my car. Across the street is a 24 hour medical center. That was actually very quiet. On to the not-so-good: it was NOT THE HOTELS FAULT! Next door is a club. Or what seemed next door Which I didn't know about. I was there 2 nights, Wed-Fri. The first night aprox 9pm. it started. Loud screaming rock band. As it was cool that night, I had the back window open. The music and loudness continued on until I fell asleep after 1:30am. Thursday night was the same thing with a different type of music. I was located in the midsection of the hotel. Even with the fan/air conditioner on and all the windows closed I could hear and feel the music. I kept the TV on to even it out. Would I stay again, YES! As long as I was going to be partying and not relaxing!
Stayed 2 nights in Feb 2026

2/10 Terrible

Issac

Disliked: Cleanliness, amenities
The lady at the front desk was polite. I put my stuff down in the room ran to the grocery store and when I got back and had a chance to try and turn on the hot water and get things situated I was like what is that smell, the ac was not on, it was musty and it was pretty rough. It was like similar to a super 8 in the hood in the US. I went to the front desk and said I can’t stay here.. I left. Hotels.com says since they couldn’t reach the hotel to confirm I left. I had to pay for my entire stay.
Stayed 6 nights in Jan 2026

6/10 Okay

Prabhdeep

Travelled with partner
Room and hotel was decent. Staff was also nice. But their Hotel Cafeteria timing was from 6 Am to 2 PM but almost all of days cafeteria was closed at 9 AM or they never opened it. And there is a metallic band bar next door who play loud music until 2-3 AM which was pretty loud and disturbing.
Stayed 8 nights in Dec 2025

6/10 Okay

Justa, Cutler Bay

Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Stayed 1 night in Dec 2025

6/10 Okay

Christine, Napanee

Travelled with family
Liked: Staff & service
No alcohol permitted on the property. The staff and cleanliness of the building and rooms - all good. It seems to be aiming for Mexican business travelers. Not the home base we were planning on.
Stayed 7 nights in Nov 2025

8/10 Good

Janki Ashwinkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Oct 2025

8/10 Good

Zyanya

Stayed 1 night in Oct 2025

8/10 Good

Maureen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall choice for a night. A bit dark and felt like a "night spot". Quiet when we were there. Good price.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

STEPHANIE, CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 5 nights in Jul 2025

8/10 Good

Misael

Liked: Cleanliness, amenities, property conditions & facilities
Nice small hotel in centric downtown close by a 24hrs Walmart for the midnight munchies. Room was equipped with working AC unit, mini fridge and big smarttv.
Stayed 4 nights in Jul 2025

8/10 Good

Iván Jacinto

Liked: Cleanliness
It was good a little bit noisy but good stay!
Stayed 5 nights in Jun 2025

8/10 Good

Yulmar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La ubicacion es excelente. Mejoraria el aire acondicionado dias de mucho calor parece ser insuficiente.
Stayed 3 nights in Jun 2025

6/10 Okay

Carlos

Disliked: Property conditions & facilities
n/a
Stayed 4 nights in May 2025

6/10 Okay

Christopher

Liked: Staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Deaunna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Our stay at Grand city hotel. Everyone was so nice and welcoming. It's a bar a few buildings down where you can sit outside and listen to some nice rock music. The whole vibe was good, they kept the property very clean, every day they were cleaning. We will be back and will stay with Grand City hotel again and again!!!
Stayed 3 nights in Apr 2025

8/10 Good

Alberto

Stayed 1 night in Mar 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Ive stayed here many times, the staff are super friendly, the rooms huge and its very convenient having microwave, fridge free water and the little seating terrace outside room 207. Easy to walk to walmart and the bus stops. Parts look a bit tired now sadly and the wifi doesnt work well in the rooms. The pool area is lovely,good value short stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Kind staff

Customer service was excellent and very helpful. Great location for a New Year's eve celebration of sorts, and short walking distance to Oxxo and good restaurants. Easy access to bus that takes you to the beaches. We had a great time. The only problem is there is no sink appropriate for washing dishes. Suitable only for a short stay. Great price for the value.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable price, great service!
Stayed 4 nights in Dec 2024

4/10 Poor

samanwaya

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The toilets smelled really bad and was not very clean. The rooms smelled bad as well
Stayed 1 night in Dec 2024