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4.0 out of 5

"Availability of kitchen utensils, well maintained bathrooms and spacious bedroom. " More

By a verified traveller on Mon 27 Dec 2021

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Hotel Description

Quest Canberra places you in the center of Canberra, within a short 5-minute stroll of Australian National University and Canberra Museum and Gallery. Highlights at this aparthotel include in-room kitchens and free WiFi.

Each apartment is soundproofed and features a dining area, a sitting area, and a TV. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Room service, a coffee/tea maker, and a hair dryer are also available.

The restaurant, Thirst Wine Bar, serves Thai cuisine and is open for lunch and dinner. Business amenities include a meeting room and a business center. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also the convenience of self parking.

With a stay at this 4-star Canberra City Centre aparthotel, you'll be 0.5 km (0.3 mi) from Civic Square and 10.9 km (6.7 mi) from Canberra Hospital.

Studio Apartment Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$145* Per night/room 23 Jan. - 24 Jan.

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Apartment - Balcony, 2 Bathrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive One Bedroom Apartment - Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quest Canberra ratings based on 232 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Canberra

Everyone (129) Couples (60) Family (33)
5 out of 5
Availability of kitchen utensils, well maintained bathrooms and spacious bedroom.

Posted by on 27 Dec. 2021

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Comment from Hotel Management

17 Jan. 2022 by Quest Canberra

Dear Guest, We wish to express our thanks that you took the time to provide us with a review on your stay at Quest Canberra. Warm regards, Quest Canberra

4 out of 5
Kitchen smells from restaurant below were a bit invasive. Would have been more convenient to have been offered parking options. Front desk communications a little unclear re check in but all good in the end.

Posted by on 9 Dec. 2021

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Comment from Hotel Management

14 Dec. 2021 by Quest Canberra

Dear Guest, We wish to express our thanks that you took the time to provide us with a review on your stay at Quest Canberra. We were disappointed to read of the elements described that impacted your time with us. These issues will be forwarded to the relevant departments to ensure the future comfort of our guests. Warm Regards, Quest Canberra

2 out of 5
There’s mould in our shower,

Posted by on 29 Oct. 2021

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Comment from Hotel Management

9 Nov. 2021 by Quest Canberra

Dear Guest, We appreciate you taking the time to submit feedback on you recent stay with Quest Canberra. We were disappointed to read that the maintenance issue that impacted stay. The issues will be addressed by our maintenance department. We look forward to welcome you again at Quest Canberra. Warm regards

5 out of 5
Very comfortable bed

Posted by on 22 Aug. 2021

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Comment from Hotel Management

26 Aug. 2021 by Quest Canberra

Dear Guest, We wish to express our thanks that you took the time to provide us with a review on your stay at Quest Canberra. Warm regards, Quest Canberra

5 out of 5
The staff were so helpful and friendly. The room exceeded expectations. The hotel was in an excellent location for us to access the Canberra Theatre Centre and shops.

Posted by on 17 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Quest Canberra

Dear Guest, We wish to thank you kindly for your positive and thoughtful review. We were so pleased to read you had a wonderful stay and we wish to welcome you again soon. Warm Regards,

5 out of 5
Large balcony room was great for a group of friends to have a night out in Canberra.

Posted by on 28 Jun. 2021

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Comment from Hotel Management

1 Jul. 2021 by Quest Canberra

Dear Guest, Thank you for taking the time to submit feedback on your stay with Quest Canberra. Warm regards, Quest Canberra

3 out of 5
Their elevator needs maintenance. Very loud while in operation and goes on all night. Due to being above restaurants and bars, there is a lot of noise until 3am then garbage trucks collect rubbish come 7ish.

Posted by on 22 Jun. 2021

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Comment from Hotel Management

26 Jun. 2021 by Quest Canberra

Dear Guest, We wish to express our thanks that you took the time to provide us with a review on your stay at Quest Canberra. Warm regards, Quest Canberra

4 out of 5
I chose it because of its location.

Posted by on 22 Jun. 2021

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Comment from Hotel Management

26 Jun. 2021 by Quest Canberra

Dear Guest, We wish to express our thanks that you took the time to provide us with a review on your stay at Quest Canberra. Warm regards, Quest Canberra

3 out of 5

Posted by on 15 Jun. 2021

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Comment from Hotel Management

26 Jun. 2021 by Quest Canberra

Dear Guest, We wish to express our thanks that you took the time to provide us with a review on your stay at Quest Canberra. Warm regards, Quest Canberra

5 out of 5
Liked the location to restaurants

Posted by on 13 Jun. 2021

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Comment from Hotel Management

26 Jun. 2021 by Quest Canberra

Dear Guest, We wish to express our thanks that you took the time to provide us with a review on your stay at Quest Canberra. Warm regards, Quest Canberra

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Quest Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Canberra aparthotel is smoke free.

  • 1 building
  • 37 guestrooms or units
  • 2 levels
  • Built in 1946
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Kingston Canberra Station (6.1 km / 3.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Canberra offers 37 air-conditioned accommodations with minibars and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. This Canberra aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Thirst Wine Bar - This restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Hellenic Club - This bistro specializes in Greek cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20.00 per day
  • Nearby parking fee: AUD 20.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Quest
  • Quest Canberra
  • Quest Canberra Serviced
  • Quest Canberra Serviced Apartments
  • Quest Serviced Apartments Canberra
  • Quest Canberra Aparthotel
  • Quest Hotel Canberra
  • Quest Canberra Canberra
  • Quest Canberra Aparthotel
  • Quest Canberra Aparthotel Canberra

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.