Skip to main content
Beginning of main content
4.0 out of 5

"Handy and good amenities. " More

By a verified traveller on Sun 31 Jul 2022

Enter dates to see availability

Hotel Description

Quest Canberra places you in the center of Canberra, within a short 5-minute stroll of Australian National University and Canberra Museum and Gallery. Highlights at this aparthotel include in-room kitchens and free WiFi.

Each apartment is soundproofed and features a dining area, a sitting area, and a TV. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Room service, a coffee/tea maker, and a hair dryer are also available.

The restaurant, Thirst Wine Bar, serves Thai cuisine and is open for lunch and dinner. Business amenities include a meeting room and a business center. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Canberra City Centre aparthotel include City Hill and Civic Square.

Studio Apartment Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$236* Per night/room 29 Sep. - 30 Sep.

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Apartment - Balcony, 2 Bathrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive One Bedroom Apartment - Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quest Canberra ratings based on 240 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Canberra

Everyone (131) Couples (63) Family (33)
4 out of 5
Handy and good amenities.

Posted by on 31 Jul. 2022

Was this review helpful to you?
Comment from Hotel Management

1 Aug. 2022 by Quest Canberra

Dear Matthew, Thank you for choosing to stay at Quest Canberra and taking the time to provide a lovely feedback about your experience. We are looking forward to greeting you again, Kind regards,

5 out of 5
Reception staff were friendly and helpful. Lift is a little run down but the rest is clean and sufficient for a comfortable stay

Posted by on 11 Jul. 2022

Was this review helpful to you?
Comment from Hotel Management

1 Aug. 2022 by Quest Canberra

Dear Peter, I am glad you were happy with our reception staff's service. Your feedback about lift will be passed to the management. Thank you for your lovely feedback. We are looking forward to greeting you again Kind regards,

1 out of 5
This hotel is just a party house for young people wanting to have a good time in a room that is unsupervised by hotel staff after hours as the reception desk is unattended at night and anybody can come and go as they please. Our room was opposite a room jam packed with rowdy youngsters playing ear thumping music all night till we had to ring the manager after midnight and threaten to call the police if he didn't do something about it. The room next to ours also had a group of very noisy men drinking and carrying on like idiots. Never stay here again. Wifi didn't work, phone in the room didn't work, nothing to watch on TV, bathroom dirty, carpets in hallways disgustingly filthy, parking was a pain in the neck, uncomfortable bed (rock hard), dirty blanket. For the price we paid, we could have stayed at the Hyatt or somewhere equally luxurious.

Posted by on 6 Jul. 2022

Was this review helpful to you?
1 out of 5
There was no parking available. No where to safely pull up and check in on site. No one at reception when I arrived. Property had awful paint fumes, mould in bathroom, curtains were too small to cover windows. Run down and over priced.

Posted by on 11 Jun. 2022

Was this review helpful to you?
Comment from Hotel Management

12 Jun. 2022 by Quest Canberra

Dear Adam, Thank you for choosing to stay at Quest Canberra and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. I have discussed your feedback with our team, I've been informed that the reception explained alternative car parking options as you didn't book a car parking spot. We are located centrally in the city, therefore we have limited availability and it needs to be prebooked as it is stated on the wotif.com. The team informed me that our receptionist was helping to another guest when you arrived, and came back to the reception very shortly to assist you with check-in. Your feedback will be passed to management. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards Quest Canberra

4 out of 5

Posted by on 15 Apr. 2022

Was this review helpful to you?
1 out of 5
Sydney is flooding and the hotel had no compassion to allow a cancellation or deferment even thought it was impossible to travel from Sydney to Canberra yesterday.

Posted by on 8 Mar. 2022

Was this review helpful to you?
Comment from Hotel Management

10 Mar. 2022 by Quest Canberra

Dear Michael, We thank you for taking the time to provide feedback from your recent experience at Quest Canberra. Warm regards, Quest Canberra

5 out of 5

Posted by on 28 Feb. 2022

Was this review helpful to you?
1 out of 5
The carpet in the foyer, hallways and in the apartment itself was quite literally filthy. The room was small with only a view of the back of another building from the window. The whole area around the hotel was very run down and seedy. This is the worst Quest experience ever.

Posted by on 31 Jan. 2022

Was this review helpful to you?
Comment from Hotel Management

2 Feb. 2022 by Quest Canberra

Dear Guest, We’d like to express our thanks for your feedback, and are sorry to hear of the matters experienced during your stay. Ensure that your feedback is taken on board and will assist us to ensure the comfort of present and future guests at Quest Apartments Canberra. Thank you for choosing Quest Canberra. Warm regards, Quest Apartments Canberra

5 out of 5
Availability of kitchen utensils, well maintained bathrooms and spacious bedroom.

Posted by on 27 Dec. 2021

Was this review helpful to you?
Comment from Hotel Management

17 Jan. 2022 by Quest Canberra

Dear Guest, We wish to express our thanks that you took the time to provide us with a review on your stay at Quest Canberra. Warm regards, Quest Canberra

4 out of 5
Kitchen smells from restaurant below were a bit invasive. Would have been more convenient to have been offered parking options. Front desk communications a little unclear re check in but all good in the end.

Posted by on 9 Dec. 2021

Was this review helpful to you?
Comment from Hotel Management

14 Dec. 2021 by Quest Canberra

Dear Guest, We wish to express our thanks that you took the time to provide us with a review on your stay at Quest Canberra. We were disappointed to read of the elements described that impacted your time with us. These issues will be forwarded to the relevant departments to ensure the future comfort of our guests. Warm Regards, Quest Canberra

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Quest Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Canberra aparthotel is smoke free.

  • 1 building
  • 37 guestrooms or units
  • 2 levels
  • Built in 1946
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Kingston Canberra Station (6.1 km / 3.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Canberra offers 37 air-conditioned accommodations with minibars and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. This Canberra aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Thirst Wine Bar - This restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Hellenic Club - This bistro specializes in Greek cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20.00 per day
  • Nearby parking fee: AUD 20.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Quest
  • Quest Canberra
  • Quest Canberra Serviced
  • Quest Canberra Serviced Apartments
  • Quest Serviced Apartments Canberra
  • Quest Canberra Aparthotel
  • Quest Hotel Canberra
  • Quest Canberra Canberra
  • Quest Canberra Aparthotel
  • Quest Canberra Aparthotel Canberra

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.wotif.com/Canberra-Hotels-Quest-Canberra.h902157-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Canberra-Hotels-Quest-Canberra.h902157-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Canberra-Hotels-Quest-Canberra.h902157-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.