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4.2 out of 5

"Property was clean and was within 15 min drive of all the main places to see in Canberra. " More

By a verified traveller on Mon 30 Jan 2023

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Hotel Description

A luxury stay in Canberra awaits you at Garden City Hotel, BW Signature Collection. You'll be within a 15-minute walk of Capital Public Golf Course and 1.9 km (1.2 mi) from Mount Mugga Mugga Nature Reserve. Highlights at this hotel include in-room free WiFi, free Internet, and plasma TVs.

The restaurant, Secret Garden Restaurant, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, gym, and pool loungers. A conference center and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of free self parking.

With a stay at this 4.5-star Narrabundah hotel, you'll be 2.2 km (1.3 mi) from Callum Brae Nature Reserve and 3 km (1.8 mi) from Jerrabomberra Wetland Nature Reserve.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$135* Per night/room 7 Mar. - 8 Mar.

Deluxe Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Suite, 1 Queen Bed, Non Smoking (Quiet Location)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Non Smoking, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Garden City Hotel, BW Signature Collection ratings based on 445 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Garden City Hotel, BW Signature Collection

Everyone (305) Couples (61) Business (8) Family (54)
5 out of 5
Property was clean and was within 15 min drive of all the main places to see in Canberra.

Posted by on 30 Jan. 2023

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5 out of 5
Lovely staff, nice accomodation and great pool.

Posted by on 24 Jan. 2023

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5 out of 5
The room was clean and getting in and out was easy

Posted by on 22 Jan. 2023

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5 out of 5
Friendly staff, very clean - if you are lucky like us you might get an upgrade!

Posted by on 17 Jan. 2023

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4 out of 5
The property met my expectations.

Posted by on 14 Jan. 2023

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4 out of 5
Clean, friendly service

Posted by on 13 Jan. 2023

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5 out of 5
Clean and bright and lose to my family

Posted by on 19 Dec. 2022

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5 out of 5
Location was great, easy access to city and suburbs. A microwave and toaster wouldn’t go astray, these were sadly lacking.

Posted by on 22 Nov. 2022

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3 out of 5
The property was a good location concerns about security but staff were good

Posted by on 19 Nov. 2022

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4 out of 5
Easy to find and convenient restaurant on premises but the bed was terrible (could feel the springs) and the pillows were flat and old.

Posted by on 21 Oct. 2022

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About the Garden City Hotel, BW Signature Collection

Location 55 Jerrabomberra Avenue, Narrabundah, ACT 2604

Property Features

Garden City Hotel, BW Signature Collection offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Tour/ticket assistance, barbecue grills, and a garden are also featured at the luxury Garden City Hotel, BW Signature Collection. Free self parking is available. This 4.5-star Canberra hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Kingston Canberra Station (2.7 km / 1.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Garden City Hotel, BW Signature Collection offers 72 accommodations with iPod docking stations and MP3 docking stations. 42-inch plasma televisions come with premium satellite channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.

Secret Garden Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 18
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 19 for adults and AUD 19 for children (approximately)
  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Garden City Hotel Narrabundah
  • Best Western Plus Garden City Narrabundah
  • Garden City Hotel Best Western Signature Collection Narrabundah
  • Best Western Plus Garden City
  • Garden City Best Western Signature Collection Narrabundah
  • Garn City Signature Collectio
  • Garden City Hotel BW Signature Collection
  • Garden City Hotel, BW Signature Collection Hotel
  • Garden City Hotel Best Western Signature Collection
  • Garden City Hotel, BW Signature Collection Narrabundah
  • Garden City Hotel, BW Signature Collection Hotel Narrabundah

You should know

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.