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4.0 out of 5

"Great Staff, however the bed mattress was far too soft. " More

By a verified traveller on Sat 06 Aug 2022

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Hotel Description

At Canberra Parklands Central you'll be 1.9 km (1.2 mi) from Kamberra Function Centre and 2.5 km (1.6 mi) from EPIC. Highlights at this hotel include an indoor swimming pool and in-room free WiFi.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Other amenities include laundry facilities, concierge services, and a terrace. There's also the convenience of free self parking.

With a stay at this 3.5-star Northern Canberra hotel, you'll be 3.2 km (2 mi) from Mount Ainslie and 4.2 km (2.6 mi) from Canberra Centre.

Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$129* Per night/room 14 Sep. - 15 Sep.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Canberra Parklands Central ratings based on 542 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Canberra Parklands Central

Everyone (360) Couples (97) Business (6) Family (78) Other (1)
4 out of 5
Great Staff, however the bed mattress was far too soft.

Posted by on 6 Aug. 2022

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Comment from Hotel Management

11 Aug. 2022 by PeterB

Hi Alex Glad your stay was excellent, thank you for the glowing review but sorry the bed was soft for you Next time just ask for a firmer Mattress and we'll see if we can put you in another room Hope to see you again Kind Regards Central Apartment Group team

4 out of 5
Check in troublesome. Unable to find booking at first. Asking if I am sure I am at correct location. Had checked in and given card details online but needed to repeat process. Have I spelt my own name correctly! Eventually found on system with no apologies. Then failed to complete check in correctly . Message on tv screen that check in incomplete and had to return to reception to correct this. Admitted to error. Unimpressed with reception staff. Room clean and comfortable. Good parking. Lots of families. Very family friendly.

Posted by on 7 Jul. 2022

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Comment from Hotel Management

4 Aug. 2022 by PeterB

Hi Sandra Thank you for your feedback during your recent stay We will pass this on to the property to ensure that we maintain the high standards expected from our guests We look forward to welcoming you back to Central Apartment Group for any future stays Regards Peter Head Office

3 out of 5
The lady receptionist at the facility was not very welcoming . She never had a smile on her face . The male receptionist was good .

Posted by on 15 Jun. 2022

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Comment from Hotel Management

15 Jun. 2022 by Ben

Hi Kalpana, Thank you for your review of Canberra Parklands Central. We are grateful for your comments about the customer service. We wish you all the best and safe travels.

1 out of 5
So noisy due to roof guttering problems and water falling onto makeshift laserlight - bad night of sleep due to this noise. Very poor maintenance for this!

Posted by on 16 May 2022

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Comment from Hotel Management

31 May 2022 by Ben

Hi Vijay, Thank you for your review of Caloundra Central Apartments. We appreciate that the maintenance and noise were below par. Our team will be investigating this further. We hope the rest of your stay was more delightful, all the best.

3 out of 5
Easy parking and quiet location will benefit from current upgrade and freshen up.

Posted by on 3 May 2022

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Comment from Hotel Management

31 May 2022 by Ben

Hi Julie, We understand that this response is overdue, but we would like to thank you for leaving feedback about Caloundra Central Apartments. We are grateful for your comments about the parking and the quiet location. We wish you all the best and hope you have a lovely day.

4 out of 5

Posted by on 13 Apr. 2022

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Comment from Hotel Management

31 May 2022 by Ben

Hi Craig, We understand that this response is overdue, but we would like to thank you for leaving feedback about Caloundra Central Apartments. We wish you all the best and hope you have a lovely day.

2 out of 5
There was no hot water for a shower and no one around to talk to about it. Also premises very noisy with other guests pargg thy yin’s outside

Posted by on 11 Apr. 2022

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Comment from Hotel Management

31 May 2022 by Ben

Hi Fiona, We understand that this response is overdue, but we would like to thank you for leaving feedback about Caloundra Central Apartments. We are sad to hear that the showers and noise were below expectations. We hope the rest of your stay was more delightful, all the best.

4 out of 5
Convenient location

Posted by on 1 Apr. 2022

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Comment from Hotel Management

31 May 2022 by Ben

Hi Martin, We understand that this response is overdue, but we would like to thank you for leaving feedback about Caloundra Central Apartments. We are glad to see that the location was great. We wish you all the best and hope you have a lovely day.

5 out of 5
Location and price.

Posted by on 9 Feb. 2022

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Comment from Hotel Management

9 Feb. 2022 by Canberra Parklands Hotel

Thanks Paul glad yo enjoyed your stay

4 out of 5

Posted by on 13 Dec. 2021

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About the Canberra Parklands Central

Location 6 Hawdon Place, Dickson, ACT 2602

Property Features

Canberra Parklands Central offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 1293 square feet (120 square meters) and includes conference space. A terrace, barbecue grills, and a garden are also featured at the business-friendly Canberra Parklands Central. Self parking is free. This 3.5-star Canberra hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 2 levels
  • 1293 sq ft of conference space
  • 120 sq m of conference space
  • Built in 1999
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Canberra Parklands Central offers 65 accommodations with coffee/tea makers and irons/ironing boards. 32-inch LCD televisions come with satellite channels and first-run movies. Bathrooms include showers and complimentary toiletries. This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • First-run movies
  • Microwave
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.00 per night.
  • Cribs (infant beds) are available for AUD 15.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15.00 per stay
  • Rollaway bed fee: AUD 25.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Parklands Apartment Hotel
  • Parklands Apartment Hotel Dickson
  • Parklands Dickson
  • Parklands Hotel Apartments Dickson
  • Canberra Parklands Central Hotel Dickson
  • Parklands Apartments Dickson
  • The Parklands Apartment Hotel
  • Canberra Parklands Central Hotel
  • Canberra Parklands Central Hotel Dickson
  • Hotel Canberra Parklands Central Dickson
  • Dickson Canberra Parklands Central Hotel
  • The Parklands Apartment Hotel
  • Canberra Parklands Central Dickson
  • Canberra Parklands Central Hotel
  • Hotel Canberra Parklands Central
  • Parklands Hotel Apartments
  • Canberra Parklands Central Hotel
  • Canberra Parklands Central Dickson
  • Canberra Parklands Central Hotel Dickson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.