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4.1 out of 5

"We enjoyed the view very much however the apartment was a bit run down and there were dusty cobwebs at the windows. " More

By a verified traveller on Sat 26 Jun 2021

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Hotel Description

BreakFree Capital Tower places you in the center of Canberra, within a short 5-minute stroll of Lake Burley Griffin and Australian National University. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment features a dining area, a sitting area, and WiFi. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. An LCD TV, a coffee/tea maker, and a hair dryer are also available. Weekly housekeeping is available.

Enjoy the gym, outdoor tennis court, sauna, and seasonal outdoor swimming pool. Additionally, you'll find laundry facilities, a garden, and barbecue grills. There's also the convenience of self parking.

Places within a 15-minute walk of this 3.5-star Canberra City Centre aparthotel include City Hill and Canberra and Region Visitors Centre.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$179* Per night/room 28 Aug. - 29 Aug.

Two Bedroom Lakeside - Weekly Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom

Bed Count 2 King Beds Maximum Occupancy 7 Max

Two Bedroom Cityside - Weekly Housekeeping

Bed Count 2 King Beds Maximum Occupancy 5 Max

2 Bedroom Lakeside

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom Cityside

Bed Count 2 King Beds Maximum Occupancy 5 Max

BreakFree Capital Tower ratings based on 649 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for BreakFree Capital Tower

Everyone (312) Couples (40) Business (1) Family (289)
4 out of 5

Posted by on 12 May 2022

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2 out of 5
I booked this hotel as a treat for my son but this turned out to be the worst experience I've ever encountered. I'd emailed them to advise of his details but when he came to check in, they insisted that I would have to present with my ID and credit card details (which is a first in all my years of travel with Wotif). Trying to reason with receptionist over the phone was impossible and I had to make a round trip of 80kms to go to the hotel. Face to face was just as bad - the receptionist was rude, antagonistic, and unrelenting with her attitude. Denied receiving my email and blamed me for using capital letters with their email address!! It was the correct address by the way. Asked for refund but said (with a smirk) I'd have to talk to the manager in "a few days". Had no option but had to continue with check-in. My son wanted to give a fair review of the room but it was dirty, cobwebs everywhere and had dead bugs on the sofa. Saving grace was the bed which son he said was comfortable. Netflix and Foxtel did not work (connection issues). Really bad experience and hotel have grossly overvalued their accommodation and thoroughly underestimated the value of good customer service. Will never recommend this place to anyone.

Posted by on 25 Mar. 2022

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5 out of 5

Posted by on 13 Jan. 2022

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Comment from Hotel Management

19 Jul. 2022 by Stephanie

Dear Michael, Thank you for your wonderful review and the high rating of your recent stay with us. We look forward to welcoming you back soon. Kind Regards,

3 out of 5
We enjoyed the view very much however the apartment was a bit run down and there were dusty cobwebs at the windows.

Posted by on 26 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Stephanie

Dear Guest, Thank you for providing feedback from your stay here at BreakFree Capital Tower. We appreciate all feedback both positive and negative, as it allows and give us opportunity to improve our service for all future guests. We want to share our apologies with you for your recent experience with us. We are sorry to hear that there has been some disappointment during your stay here with us. We have passed on the issues that you have raised above to the respective department so that we can get these rectified. We hope to see you next time so that we can provide you with a better and more enjoyable experience. Kind Regards,

5 out of 5
All good

Posted by on 21 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Stephanie

Dear Guest, Thank you for your wonderful review and the high rating of your recent stay with us. We look forward to welcoming you back soon. Kind Regards,

4 out of 5
Great location. Comfortable apartment with pleasant outlook. Some traffic noise, which may bother some, but wasn't an issue for us.

Posted by on 16 May 2021

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Comment from Hotel Management

18 May 2021 by Stephanie

Dear Guest, Thank you for your great Review! We are glad that you enjoyed your stay and the view. We appreciate your business and look forward to your return. Sincerely

3 out of 5

Posted by on 8 Apr. 2021

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Comment from Hotel Management

18 May 2021 by Stephanie

Dear Guest, Thank you for the review of our hotel! We hope you will give us the opportunity to better serve you in the near future. Sincerely

2 out of 5

Posted by on 21 Mar. 2021

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Comment from Hotel Management

18 May 2021 by Stephanie

Dear Guest, Thank you for taking the time to tell us about your experience at the BreakFree Capital Tower. We are sorry that your experience did not meet your expectation and to see such a low rating. We would appreciate you contact us so that we discuss what have made your stay disappointing as we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We hope you that you will give us the opportunity to better serve you in the near future. Sincerely,

3 out of 5
Excellent receptionist. Apartment carpet is too old , smelly . Need carpet change.

Posted by on 23 Jan. 2021

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Comment from Hotel Management

29 Jan. 2021 by Stephanie

Dear Guest, Thank you for taking your time to give us your feedback. We sincerely apologies that the room was not up to standard, please rest assured that we have passed this to the respective department. This feedback will help us to focus on areas that needs improvements on facilities Kind regards,

5 out of 5
Everyone was friendly and staff where quick to help when needed.

Posted by on 15 Jan. 2021

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Comment from Hotel Management

29 Jan. 2021 by Stephanie

Dear Guest, Thank you leaving a review of your recent stay with us. It is great knowing you enjoyed your stay and the staff have been of a great contribution to make your stay with us more comfortable. We look forward to welcoming you back soon. Kind regards,

Property Features

As a guest of BreakFree Capital Tower, you'll find a seasonal outdoor pool, an outdoor tennis court, a sauna, and a fitness center. The eco-friendly BreakFree Capital Tower also features barbecue grills, a garden, and laundry facilities. For a fee, parking is available. This 3.5-star Canberra aparthotel is smoke free.

  • 45 guestrooms or units
  • 19 levels
  • Built in 1992
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Outdoor tennis courts - 1
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Kingston Canberra Station (6.5 km / 4.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

BreakFree Capital Tower offers 45 accommodations with washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. LCD televisions are featured in guestrooms. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • LCD television
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Long-term renters welcome.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Caters to LGBTQ guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 15 per day (rates may vary)
  • Self parking fee: AUD 12.00 per day
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BreakFree Aparthotel Capital Tower
  • BreakFree Capital Tower
  • Breakfree Capital Hotel Canberra
  • Breakfree Capital Tower Canberra Hotel Canberra
  • BreakFree Capital Tower Aparthotel Canberra
  • BreakFree Capital Tower Aparthotel
  • BreakFree Capital Tower Canberra
  • BreakFree Capital Tower Apartment Canberra
  • BreakFree Capital Tower Apartment
  • BreakFree Capital Tower Canberra
  • BreakFree Capital Tower Aparthotel
  • BreakFree Capital Tower Aparthotel Canberra

You should know

  • This aparthotel caters to LGBTQ guests.
  • The seasonal pool will open in October and close in May.
  • Pool access available from 7:30 AM to 9:30 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.