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4.2 out of 5

"rooms were clean, comfortable, and warm. The staff was very friendly and helpful. Quiet location but still near to other facilities such as restaurant ... " More

By a verified traveller on Sun 20 Jun 2021

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Hotel Description

At Alpha Hotel Canberra, you'll be 11 km (6.8 mi) from Canberra Hospital and 15.4 km (9.6 mi) from National Zoo and Aquarium. Highlights at this hotel include free in-room WiFi.

TVs, coffee/tea makers, and hair dryers are featured in all 100 rooms. Irons/ironing boards, free toiletries, and wardrobes or closets are also available.

This business-friendly hotel offers free WiFi in public areas, express check-out, and luggage storage. Additionally, you'll find laundry facilities, a front-desk safe, and an elevator.

Places within a 30-minute drive of this 4-star Greenway hotel include Lake Burley Griffin and National Museum of Australia.

Deluxe Two Singles Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$123* Per night/room 29 Aug. - 30 Aug.

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Queen Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Alpha Hotel Canberra ratings based on 500 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alpha Hotel Canberra

Everyone (259) Couples (145) Business (3) Family (102) Other (2)
5 out of 5
rooms were clean, comfortable, and warm. The staff was very friendly and helpful. Quiet location but still near to other facilities such as restaurants and shops. I will definitely stay there again

Posted by on 20 Jun. 2021

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1 out of 5
I was charged and didn't even stay at the hotel I advised that the booking was canceled

Posted by on 13 Jun. 2021

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4 out of 5
I enjoyed my stay very much. Thank you

Posted by on 11 Jun. 2021

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5 out of 5
location near the Hyperdome met all our need

Posted by on 7 Jun. 2021

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4 out of 5
Good

Posted by on 23 May 2021

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Comment from Hotel Management

23 May 2021 by Liz

Thank you for taking the time to provide your valuable review:)

3 out of 5
No staff to checkin. Good instructions re checking ourselves in. No breakfast facility

Posted by on 26 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by Liz

Thank you for your feedback, we are hoping to have everything back to normal in the very near future. With Covid, occupancy has been low. Looking to employ more staff very soon:)

5 out of 5

Posted by on 18 Apr. 2021

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2 out of 5
the bugs into the room

Posted by on 9 Apr. 2021

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Comment from Hotel Management

23 May 2021 by Liz

Thank you for your feedback, with the weather changes bringing the bugs, our pest controllers and maintenance keeping the bugs "at bay" keeps us busy.

4 out of 5
A lack of daily housekeeping and the cafe an unfortunate covid reality but clean, comfortable, good service and reception accounted for the lack of housekeeping as required.

Posted by on 14 Mar. 2021

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4 out of 5
A club was adjoining which was great for a meal and a beer. Tea and coffee facilities with milk was great. I don't think there were glasses for water.

Posted by on 23 Feb. 2021

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Property Features

Alpha Hotel Canberra offers its guests laundry facilities, express check-out, and a front desk safe. Public spaces have free WiFi. This 4-star Canberra hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • Built in 1995
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (24.3 km / 15.1 mi)

Room Amenities

Alpha Hotel Canberra offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Please note: There is no housekeeping service. Guests are required to tidy their rooms and communal areas, and wash their dishes after meals.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay
  • Breakage deposit: AUD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 30.00
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpha Hotel Canberra Greenway
  • Alpha Canberra Tuggeranong
  • Alpha Hotel
  • Alpha Hotel Canberra
  • Alpha Hotel Canberra Tuggeranong
  • Alpha Hotel Canberra Tuggeranong, Greater Canberra
  • Country Comfort Greenway Canberra
  • Country Comfort Greenway Hotel Tuggeranong
  • Alpha Canberra Greenway
  • Alpha Hotel Canberra Hotel
  • Alpha Hotel Canberra Greenway
  • Alpha Hotel Canberra Hotel Greenway

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Alpha Hotel Canberra.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.