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4.2 out of 5

"Friendly staff . Affordable prices . good experience " More

By a verified traveller on Sun 26 Jul 2020

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Hotel Description

At Alpha Hotel Canberra you'll be within a 15-minute walk of Tuggeranong Town Park Beach and 1.8 km (1.1 mi) from Ngadyung. Highlights at this hotel include free in-room WiFi.

Sitting areas, TVs, and coffee/tea makers are featured in all 100 rooms. Hair dryers, phones, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, express check-out, and free newspapers in the lobby. Additionally, you'll find spa services and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Attractions within a 20-minute drive of this 4-star Greenway hotel include Parliament House and National Convention Centre.

Deluxe Queen Room - Breakfast

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Queen Room - Stay and Save with Breakfast

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio - Breakfast

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Queen Room (No Housekeeping) - Breakfast

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Alpha Hotel Canberra ratings based on 508 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alpha Hotel Canberra

Everyone (259) Couples (152) Business (3) Family (103) Other (2)
5 out of 5
Friendly staff . Affordable prices . good experience

Posted by , from Canberra on 26 Jul. 2020

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Comment from Hotel Management

26 Jul. 2020 by Liz

Thankyou for taking the time to provide your valuable feedback. We hope to see you again in the near future.

5 out of 5
All good. No issues. Nice surrounds and easy access to rooms.

Posted by , from Boomanoomana on 16 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Liz

Thankyou for your valuable feedback, we look forward to seeing you again in the near future.

5 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Liz

Thankyou for your valuable feedback, we look forward to seeing you again in the near future.

4 out of 5
quiet place, only 7 minutes from the shopping mall. bus cone tion in CBD

Posted by on 27 Feb. 2020

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Comment from Hotel Management

18 Mar. 2020 by Liz

Thankyou for your valuable feedback, we look forward to seeing you again in the near future.

4 out of 5
It is a long haul from the carpark to my room on the second floor. Everything else was excellent

Posted by on 24 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Liz

Thankyou for taking the time to provide your valuable feedback, we do hope to see you again in the near future and provide you with a room much closer to carpark.

5 out of 5

Posted by on 24 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Liz

Thankyou for taking the time to provide your valuable rating:)

4 out of 5
Great location, handy to public transport, taxi/Uber, clubs and major shopping center. Some great views of the Brindabellas, some great walking tracks along the river. On the negative side though, we booked a room with a spa that didn't work (the cost was quickly refunded but it still detracted from what would have been a great Valentines weekend) and we found items of clothing left by previous occupants of the room which hadn't been found by the cleaners.

Posted by , from Newcastle on 19 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Liz

Thankyou for taking the time to provide your valuable feedback, this enables us to further train our staff to be more efficient and resolve any issues as soon as they arise.

4 out of 5
Liked the property very much but the disabled facilities a bit lacking the toilet far to low for some with disabilities very hard to get up from other than that staff and facilities were very good and helpful

Posted by on 29 Jan. 2020

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Comment from Hotel Management

18 Feb. 2020 by Liz

Thank you for taking the time provide your valuable feedback:) Greatly appreciated.

5 out of 5
easy walking distance to 2 clubs , shops and lake

Posted by on 28 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Liz

thankyou for taking the time to provide your valuable feedback, look forward to seeing you again in the near future.

5 out of 5
Hotel was close to all shops and clubs and was in a excellent position for visiting family

Posted by on 21 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Cathy

Thank you for great feedback

Property Features

Alpha Hotel Canberra offers its guests spa services, a vending machine, and complimentary newspapers in the lobby. Public spaces have free WiFi. The business-friendly Alpha Hotel Canberra also features a fireplace in the lobby, laundry facilities, and express check-out. This 4-star Canberra hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • Built in 1995
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (24.3 km / 15.1 mi)

Room Amenities

Alpha Hotel Canberra offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries.

  • Sitting area
  • Television
  • Coffee maker
  • Bathtub or shower
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Spa Services

  • Indoor public bath (no mineral springs)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Thursday: 8:00 AM - 7:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Thursday: 8:00 AM - 7:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay
  • Cash Breakage deposit: AUD 100 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 22 for adults and AUD 22 for children (approximately)
  • Early check-in fee: AUD 30.00 (subject to availability)
  • Late check-out fee: AUD 30.00
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpha Hotel Canberra Greenway
  • Alpha Canberra Tuggeranong
  • Alpha Hotel
  • Alpha Hotel Canberra
  • Alpha Hotel Canberra Tuggeranong
  • Alpha Hotel Canberra Tuggeranong, Greater Canberra
  • Country Comfort Greenway Canberra
  • Country Comfort Greenway Hotel Tuggeranong
  • Alpha Canberra Greenway
  • Alpha Hotel Canberra Hotel
  • Alpha Hotel Canberra Greenway
  • Alpha Hotel Canberra Hotel Greenway

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Alpha Hotel Canberra.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.