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4.5 out of 5

"Sad not to be able to have breakfast in Boffins anymore. " More

By a verified traveller on Fri 06 Dec 2019

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Hotel Description

ANU - University House Hotel puts you in the heart of Acton, within a 20-minute stroll of popular places like Australian National University and National Museum of Australia. Highlights at this hotel include 2 bars/lounges, 2 coffee shops/cafés, and a restaurant.

All 104 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, hair dryers, and phones. Refrigerators, irons/ironing boards, and desks are also available.

The restaurant, Boffins Restaurant, is open for lunch and dinner. Business travelers can take advantage of a conference center and a business center. Added amenities include free WiFi in public areas, a free manager's reception, and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM. There's also the convenience of free self parking.

Attractions within a 30-minute walk of this 3.5-star Acton hotel include Commonwealth Park and National Convention Centre.

Queen Room + SofaBed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Basic Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Two Bedroom Suite - 1 Queen and 2 Singles

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

ANU - University House Hotel ratings based on 936 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ANU - University House Hotel

Everyone (574) Couples (252) Business (12) Students (4) Family (81) Other (2)
1 out of 5
I stayed 2 nights. There was no air conditioning. The shower was cold. I told the front desk about it the second morning and they said they would check it. Still cold on the second night. It was like staying in an army barracks.

Posted by , from Sydney on 17 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Net

Thank you for your feedback. We are sorry we did not meet your expectation regarding Air con in the room and the shower, please rest assured the issue will be looked at by our maintenance team to ensure there is no reoccurrence on your next stay. We hope to welcome you back in the near future.

4 out of 5
Sad not to be able to have breakfast in Boffins anymore.

Posted by on 6 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Net

Thank you for your feedback which we will definitely take on board. We hope to welcome you back in the near future

5 out of 5

Posted by on 6 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Net

Thank you for your feedback. We are glad you have enjoyed your stay!

4 out of 5
It was what I expected for the price, although they didn’t mention the shared bathroom facilities until the confirmation phone call on the day before I checked in.

Posted by on 5 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Net

Thank you for your feedback. We encourage you to check your confirmation letter which will be sent after the reservation has been made to be fully aware of the room type and facilities it comes with. We hope to welcome you back in the near future

5 out of 5
Affordable, great ambience, old fashioned comfortable rooms, superb restaurant

Posted by on 1 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Net

Thank you for your feedback. We are glad you have enjoyed your stay!

1 out of 5

Posted by on 28 Nov. 2019

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Comment from Hotel Management

29 Dec. 2019 by Net

Thank you for your feedback. We are sorry we did not meet your expectation which resulted in low score. We hope to welcome you back in the near future

4 out of 5
Overall good. Pleasant and friendly staff. Restaurants close by.

Posted by on 11 Nov. 2019

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Comment from Hotel Management

29 Dec. 2019 by Net

Thank you for your feedback. We are glad you have enjoyed your stay!

4 out of 5
We have stayed here twice in the last couple of months. we avoided 'Boffins' this time as it is over-priced & you definitely do not get what you pay for. we ate at 'Fellows' which was very enjoyable & much better than 'Boffins'. The accommodation was clean, spacious & comfortable as usual.

Posted by on 18 Oct. 2019

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5 out of 5
Quiet and very comfortable room. Walking distance to everything. Lovely check-in staff. Free parking.

Posted by on 13 Oct. 2019

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5 out of 5

Posted by on 13 Oct. 2019

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About the ANU - University House Hotel

Location 1 Balmain Crescent, Acton, ACT 2601

Property Features

There's a restaurant on site, as well as 2 coffee shops/cafés and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces. There's an onsite business center. A library, tour/ticket assistance, and a garden are also featured at the business-friendly ANU - University House Hotel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Acton hotel.

  • 104 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1952
  • Dining venue
  • Manager's reception (free)
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (9.1 km / 5.7 mi)
  • Train station: Kingston Canberra Station (7.3 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

ANU - University House Hotel offers 104 accommodations with hair dryers and irons/ironing boards. 26-inch flat-screen televisions come with digital channels. This Acton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

Boffins Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fellows Bar and Cafe - Overlooking the garden, this bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

The front desk at this property is open daily from 6:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Number of children who can stay for free – 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 30 for adults, AUD 15 and AUD 25 for children (approximately)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 0.96 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ANU Hotel
  • ANU University Hotel
  • Anu University House
  • ANU University House Acton
  • ANU University House Hotel
  • ANU University House Hotel Acton
  • University House Hotel
  • ANU - University House Hotel Hotel
  • ANU - University House Hotel Acton
  • ANU - University House Hotel Hotel Acton

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.