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Santuario Palace Hotel

2.5 star property

Photo gallery for Santuario Palace Hotel

Restaurant
Bar (on property)
Exterior
Bar (on property)
2 outdoor pools, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$164
includes taxes & fees
3 Aug - 4 Aug

Explore the area

View map
Av. Getúlio Vargas 501, Aparecida, SP, 12570-000
  • Place, Basilica of the National Shrine of Our Lady of Aparecida
    ‪2 min walk‬
  • Place, Aparecida Walkway
    ‪3 min walk‬
  • Place, Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha)
    ‪10 min walk‬

Room options

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room (3 Solteiro)

In-room safe, free WiFi, bed sheets

Standard Triple Room (3 Solteiro)

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room (4 Solteiro)

In-room safe, free WiFi, bed sheets

Standard Quadruple Room (4 Solteiro)

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

In-room safe, free WiFi, bed sheets

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

In-room safe, free WiFi, bed sheets

Standard Triple Room

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

About the area

Aparecida

At Santuario Palace Hotel you'll be within steps of Vale do Paraíba and Bontur Aerial Cable Cars. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free continental breakfast. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of valet parking. .With a stay at this Aparecida hotel, you'll be 1.2 km (0.7 mi) from Basilica of the National Shrine of Our Lady of Aparecida.

What's nearby

  • Basilica of the National Shrine of Our Lady of Aparecida - 2 min walk - 0.2 km
  • Aparecida Walkway - 3 min walk - 0.3 km
  • Padre Vitor Coelho de Almeida Event Center - 6 min walk - 0.6 km
  • Aparecida Market - 8 min walk - 0.7 km
  • Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha) - 10 min walk - 0.8 km

Getting around

  • Pindamonhangaba Railway Station - 31 min drive

Restaurants

  • ‪Praça de Alimentação - ‬17 min walk
  • ‪Ana Café - ‬10 min walk
  • ‪Restaurante E Churrascaria Da Nona - ‬12 min walk
  • ‪Phumbika Restaurante e Lanchonete - ‬2 min walk
  • ‪Subway - ‬17 min walk

About this property

Santuario Palace Hotel

As a guest of Santuario Palace Hotel, you'll find 2 outdoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, a vending machine, and a front desk safe are also featured at Santuario Palace Hotel. For a fee, parking is available.

This Aparecida hotel is smoke free.

  • 200 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Santuario Palace Hotel offers 200 air-conditioned accommodations, with laptop-compatible safes. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (BRL 30 per day)
  • Uncovered parking on site (BRL 30 per day)
  • Uncovered valet parking on site (BRL 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 50.00 per pet (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: BRL 30 per day
  • Valet parking fee: BRL 30 per day
  • Nearby parking fee: BRL 30 per day (984 ft away)
  • Pet fee: BRL 50.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

SANTUARIO PALACE HOTEL Hotel
SANTUARIO PALACE HOTEL Aparecida
SANTUARIO PALACE HOTEL Hotel Aparecida

Frequently asked questions

What is the cancellation policy at Santuario Palace Hotel?

Santuario Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Santuario Palace Hotel?

As of 6 July 2026, prices found for a 1-night stay for 2 adults at Santuario Palace Hotel on 3 Aug 2026 start from AU$164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Santuario Palace Hotel?

Yep, Santuario Palace Hotel has an uncovered self car park for BRL 30 per day. A self car park is also available, for a fee.

Does Santuario Palace Hotel have a pool?

Santuario Palace Hotel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Santuario Palace Hotel serve breakfast?

You bet, free continental breakfast is offered daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Santuario Palace Hotel?

No, Santuario Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Santuario Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Santuario Palace Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Santuario Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 110 out of 270 reviews
Rating 8 - Good. 67 out of 270 reviews
Rating 6 - Okay. 48 out of 270 reviews
Rating 4 - Poor. 33 out of 270 reviews
Rating 2 - Terrible. 12 out of 270 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Séfora

Liked: Cleanliness, staff & service, amenities
Good place.
Stayed 1 night in May 2023
Verified

10/10 Excellent

LORIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Basilica and everything near by.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Luciana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tanto o quarto quanto todas as dependências do hotel estavam sujas. Chãos, paredes, elevador, nada estava minimamente limpo. Nos quartos foi pior, pq os lençóis, travesseiros, absolutamente encardidos, com grandes manchas amarelas e visivelmente sujos. Resumindo, nem que tenha estadia grátis, me hospedo ali novamente.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito da estadia no hotel. Bem cuidado, mas sugiro ao hotel um pouco mais de atenção na limpeza do banheiro pois o tapete é a toalha de mão não tinham sido trocados.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Denilson

Liked: Staff & service
O hotel não tem manutenção, não reparos nem melhorias para atender ao cliente. Portas danificadas, banheiro com assento do vaso ruim. Por estar em um dos melhores pontos deveriam dar atenção e revitalizar o prédio.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

FELIPE R

Liked: Cleanliness, staff & service, amenities
Excelente opção! Localização privilegiada, o hotel é excelente em todos os quesitos, desde o atendimento até a limpeza.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Hudson

Liked: Staff & service
Atendimento da recepção bom, o pessoal estava sempre disponível para ajudar, porém na parte do café da manhã tinha bichinhos e mosca em cima de frutas e pães. Por ter sido no início da semana, não estavam servindo tapioca pois informaram que seria só final de semana. O jantar era caro e sem opções. O ar condicionado tava gelando bem. Não era cama de casal e sim duas de solteiros juntas.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Dorvan

Liked: Staff & service, amenities
As piscinas, os atendimentos
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Thiara

Liked: Cleanliness, staff & service, amenities
Comodidade e equipe.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Maria Aparecida Amaral

Disliked: Cleanliness, amenities
O quarto mal cuidado, com aparência ruim (suja) e janela dando para uma outra parede. Soubemos que havia outros quartos melhores, mas não nos foi oferecido.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Whaytney

Disliked: Cleanliness, staff & service, amenities
Banheiro muito velho e fronhas não limpas.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Glaucio

Liked: Cleanliness, staff & service, amenities
O hotel tem uma instalação muito agradável, com dois bares com piscinas e música só vivo em determinados horários. Porém, as instalações dos quartos necessita de correções devido ao desgaste do tempo. Exemplo: a porta do banheiro está estufada e descascando; a porta blindex do box, não fica fechada, falta um sistema de trança, ela se abre respingando d'água a parte de fora.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nilza

Liked: Cleanliness, staff & service, amenities
O quarto impecável, café da manhã maravilhoso e toda a equipe muito prestativa! Recomendo a todos !
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Josue

Disliked: Cleanliness, staff & service, amenities
- Quarto com mofo no teto do banheiro - Banheiro sem saboneteira - Tomadas sem funcionar - Colchão mole com travesseiro ruim
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Gisele

Disliked: Cleanliness, staff & service, amenities
Bom dia! Primeiro colocaram nós em um quarto com as paredes todas manchadas. Tivemos que pagar 100,00 a mais para mudarmos de quarto. Não peguem esse hotel aqui pelo aplicativo. Eles desmerecem demais. Quarto sujo, papel higiênico da pior qualidade. Toalhas velhas e finas de tanto uso. Café da manhã ruim, somente uma opção para passar no pão. Margarina da pior qualidade. Hotel no geral muito sujo, elevadores extremamente sujos, chão sujo, o corredor do quarto que estamos instalados fedia carniça, como se tivesse um animal morto por perto, refeitório sujo, mesas com marcas de gordura antiga, porta pratos das mesas com crostas de gordura. Funcionários, TODOS, de mal humor, com a cara feia. Somente os da recepção que não são tal mal humorados. Mas ainda sim poderiam ser mais gentis. Único lugar limpo, área da piscina. Não recomendo, só é bonito por fora. Por dentro é terrivelmente sujo e mal cuidado.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Renato

Disliked: Cleanliness, staff & service, amenities
Quarto mal cuidado e velho antigo, comida ruim, cafe da manha o pior que eu ja vi. Equipe sem educação e sem respeito, hotel sujo.... nao recomendo a ninguém....
Stayed 1 night in Nov 2025
Verified

6/10 Okay

William

Disliked: Cleanliness, amenities
Quarto com cheiro horrível que vinha do banheiro. Toalhas velhas, muita sujeira na janela do banheiro com dezenas de restos de sabonetes velhos que não devem nunca ter limpado ali. Assim que chegamos fomos mal atendidos no balcão da recepção mas o pessoal da noite era muita mais profissionais e educados. Estacionamento apertado, hotel no geral parece meio inacabado, tipo casa de praia com restos de coisas nos cantos, nada combina com nada. Não tomei café da manhã, apesar de incluído, então não posso opinar. A vista é muito boa, de frente para o santuário, dá pra ir andando, esse acho que é o único ponto positivo.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Agnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã é muito bom e sem falar da agilidade do atendimento do pessoal é muito ótimo.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservei um quarto triplo para três adultos e um bebê. Como eles não tinham berço, nos colocaram em um quarto quádruplo sem nem mesmo pedirmos, o que nos ajudou muito. O hotel conta com estacionamento, piscina, uma brinquedoteca pequena que ajuda a quebrar o galho e um café da manhã simples mas suficiente. Localização excelente, de frente pra Basílica. Obrigada!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Valéria

Liked: Staff & service, property conditions & facilities, room comfort
Vista maravilhosa! Café da manhã bem servido Deixa a desejar no conforto. Mas a vista e localização vale a pena.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Jose Carlos

Liked: Staff & service
Disliked: Cleanliness
Falta limpeza nos elevadores e as condições de higiene no café da manhã deixa bastante a desejar.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, room comfort
Área de lazer ótima , restaurante do hotel muito bom. Localizacao é muito boa.. Quartos um pouco antigo, o chuveiro estava vazando por todos os lados. Mas no geral é um bom hotel
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Abaixo da média

Não equivale as fotos do anúncio.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

MICHELLY

Disliked: Cleanliness
O hotel é muito bem localizado para quem vai ao Santuário, porém a limpeza deixa muito a desejar, nosso quarto não foi limpo nenhum dia, as áreas comuns do hotel também estavam bem sujas. O café da manhã encerra muito cedo e as opções são bem poucas. Enfim, a única coisa que destoa é o atendimento, os funcionários são bem legais!
Stayed 2 nights in Aug 2025