Hotel Matsubara

Property class: 3

Photo gallery for Hotel Matsubara

A pathway lined with cherry blossom trees, concrete barriers, and a green hedge in the background.
A traditional Japanese-style room with tatami flooring, low wooden furniture, and a display of bonsai trees.
A modern two-story building with a flat roof and a balcony.
A spacious room with a ping pong table, a foosball table, and a fireplace.
A buffet with various food items and traditional Japanese artwork on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$63
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Place, Campos do Jordão Convention Center
    ‪5 min walk‬
  • Place, Capivari Shopping Center
    ‪11 min walk‬
  • Place, Capivari Park
    ‪13 min walk‬

Room options

Basic Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the area

Campos do Jordão

A family-friendly stay in Campos do Jordão awaits you at Hotel Matsubara. Within just a 10-minute stroll, you'll find Campos do Jordão Convention Center and Cadij Shopping Center. Highlights at this hotel include free buffet breakfast, free valet parking and a free area shuttle. .Enjoy the free kids' club and gym as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and spa services. Each morning free breakfast is served. There's also the convenience of an area shuttle. .Near this 3-property class Capivari hotel, you'll find Capivari Park.

What's nearby

  • Campos do Jordão Convention Center - 5 min walk - 0.4 km
  • Aspen Mall - 10 min walk - 0.8 km
  • Capivari Shopping Center - 11 min walk - 1.0 km
  • Capivari Park - 13 min walk - 1.1 km
  • Campos do Jordao Tennis Club - 13 min walk - 1.1 km

Getting around

  • Campos do Jordao Emilio Ribas Station - 10 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 176 min drive

Restaurants

  • ‪Moringa Mantiqueira Restaurante - ‬5 min walk
  • ‪Salvio Corinthians! - ‬7 min walk
  • ‪Cantinho da Serra Grill - ‬9 min walk
  • ‪Churrasco ao Vivo - ‬10 min walk
  • ‪Villa Montese - ‬8 min walk

About this property

Hotel Matsubara

Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Matsubara. Self parking and valet parking are free.

This 3-star Campos do Jordão hotel is smoke free.

  • 20 guestrooms or units
  • 2 levels
  • Built in 1982
  • Buffet breakfast (free)
  • Kid's club (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Matsubara offers 20 accommodations, which are accessible via exterior corridors and feature minibars and a safe. 26-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Spa

  • Massage
  • Spa services

More

  • 2 floors
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per day
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Frequently asked questions

What is the cancellation policy at Hotel Matsubara?

Hotel Matsubara offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Matsubara?

As of 18 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Matsubara on 25 Oct 2026 start from AU$63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Matsubara?

Yep, Hotel Matsubara has a free self car park and free valet parking.

Is there a spa on site at Hotel Matsubara?

There's no onsite spa, but this property does offer services like massages.

Is Hotel Matsubara family-friendly?

You bet! With amenities such as a free children's club, a playground and an arcade, it's no surprise that Hotel Matsubara is a hit with families.

Does Hotel Matsubara serve breakfast?

You bet, free buffet brekkie is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel Matsubara?

No, Hotel Matsubara does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Matsubara?

Yep, you can grab a meal at Hotel Matsubara's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Matsubara?

Check-in begins at 2 PM. Check-out time is noon.

Hotel Matsubara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 184 out of 332 reviews
Rating 8 - Good. 91 out of 332 reviews
Rating 6 - Okay. 42 out of 332 reviews
Rating 4 - Poor. 7 out of 332 reviews
Rating 2 - Terrible. 8 out of 332 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The place is comfortable and clean. Very well located and thw staff is friendly and attentive. We loved and breakasft and the game room.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
O hotel tem um bom café da manhã e um serviço de transfer muito eficiente, com destaque para Marcos e Matheus, dois responsáveis pelo transfer, gentis e educados. O hotel precisa de reforma, especialmente, nos quartos. Os armários rangem, o mobiliário é antigo... E a limpeza é superficial, muito ruim.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso, muito confortável
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muito bom.................
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento pequeno
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente café da manhã, funcionários atenciosos, gostei muito!
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Quarto razoável, estava em obras e faziam muito barulho à tarde. Equipe de funcionários atenciosos. Transfer para centrinho é um diferencial positivo. Academia razoável. Café razoável.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Equipe e espaços maravilhosos. Amei e quero voltar outras vezes. Muito obrigada.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Atendimento excelente, nao sabia do Transfer, muito bom, café da manhã gostoso mas nada muito fora do padrão. Travesseiros desconfortáveis, televisão pequena, senti falta de um ar condicionado, mas a cama era confortável, quarto espaço e banheiro bom, bem localizado
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
O atendimento é excelente, o café é muito bom e farto. A quarto é velho, mas é funcional e limpo. O banheiro é bem amplo e novo.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ótimo

Quarto muito bom café ótimo translado para o centro gratuito
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Decidi fechar esse hotel pq iria com minha filha de dois anos e foi a melhor escolha que fiz. Tem uma brinquedoteca boa, sala de jogos, copa baby, berço e mágico no café da manhã aos sábados. Tudo muito voltado pro público infantil!! Fora isso, o hotel disponibiliza de máquina de café, capuccino, chocolate quente e etc a vontade e um transfer de ida e volta ao centro. Sensacional, fez toda diferença. Quero agradecer a todos os recepcionistas, motoristas e ao responsável pelo café da manhã. Todos são muito educados e simpáticos. Voltarei mais vezes. Parabéns e mais uma vez obrigada pela atenção durante todos os dias que passamos aí
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel oferece transfer para onde você precisar de manhã até a noite. Tudo pelo WhatsApp. Achei sensacional.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, tudo muito lindo , cama super confortável, quarto cheiroso. Adoramos. Viagem em família.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização

O hotel é ótimo, muito funcional. Funcionários prestativos e simpáticos O café da manhã é ótimo e com boas opções e variedades de alimentos Tem são de jogos e uma academia pequena mas que tudo funciona Achamos bem silencioso o local e estava sempre limpo O estacionamento é pequeno mas não é um problema, sempre há quem manobre os carros, sem stress É muito perto do centro de Capivari, menos de 10 minutos a pé mas o hotel oferece um transfer o dia todo para quem precisar Tivemos dias muito agradáveis Voltaria com certeza
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Voltaria e recomendo.

Hotel limpo, compatível com o custo, chuveiro excelente, café da manhã muito bom!
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness

Crítica

Hotel antigo, precisando de reformas. Quartos simples, com equipamentos obsoletos. Espelhos velhos e feios. Café razoável. Atendimento bom, mas com poucas pessoas. Acredito que existem melhores opções. A pousada da mesma marca é melhor.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima, o atendimento foi excelente, a localização é muito boa. Não temos nada a reclamar. Só elogios.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O serviço de tranfer é muito bom e como fomos na florada da cerejeira o jardim estava lindo!
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Fuja

Nao foi legal. Ao chegarmos nosso quarto nao estava pronto e nos enviaram ao unico que restava. Amplo mas com cama e travesseiros muito ruins, além de forte cheiro de tinta. Acabei passando mal. Definitivamente não me hospedarei mais nesse hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma ótima experiência! Eles fornecem transfer até o centro de Capivari e o motorista, Marcos, é muito atencioso e prestativo!
Stayed 3 nights in Jul 2025