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Hotel Matsubara

3.0 star property
Family-friendly hotel with free breakfast and free valet parking

Photo gallery for Hotel Matsubara

Exterior
Lobby sitting area
Basic Double Room
Fireplace
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Pet-friendly
  • Room service
  • Laundry
  • 24/7 front desk
The current price is AU$67
includes taxes & fees
29 Apr - 30 Apr

Explore the area

Map
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Campos do Jordão Convention Center
    ‪8 min walk‬
  • Capivari Park
    ‪16 min walk‬
  • Elephant Hill Viewpoint
    ‪5 min drive‬

Room options

View all photos for Basic Double Room

Minibar, in-room safe, desk, blackout curtains

Basic Double Room

Highlights

LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
Desk
Pet friendly
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

Highlights

Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
Desk
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

Highlights

LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
Desk
Pet friendly
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About the area

Campos do Jordão

A family-friendly stay in Campos do Jordão awaits you at Hotel Matsubara. Within just a 10-minute stroll, you'll find Campos do Jordão Convention Center and Cadij Shopping Center. Highlights at this hotel include free buffet breakfast, free valet parking and a free area shuttle. .Enjoy the free kids' club and gym as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and spa services. Each morning free breakfast is served. There's also the convenience of an area shuttle. .Places within a 15-minute walk of this 3-property class Capivari hotel include Vale Encantado and Aspen Mall.

What's nearby

  • Campos do Jordão Convention Center - 8 min walk - 0.7 km
  • Capivari Park - 16 min walk - 1.3 km
  • Centro Universitário Senac - Campos do Jordão - 19 min walk - 1.7 km
  • Ducha de Prata - 4 min drive - 2.3 km
  • Elephant Hill Viewpoint - 5 min drive - 3.5 km

Getting around

  • Campos do Jordao Emilio Ribas Station - 10 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 176 min drive

Restaurants

  • ‪Chalezinho Campos do Jordão - ‬9 min walk
  • ‪Don Macedo - ‬8 min walk
  • ‪Cantinho da Serra Grill - ‬10 min walk
  • ‪Churrasco Ao Vivo - ‬10 min walk
  • ‪L'osteria Villa Casato - ‬8 min walk

About this property

Hotel Matsubara

Family-friendly hotel with free breakfast and free valet parking
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Matsubara. Self parking and valet parking are free.

This 3-star Campos do Jordão hotel is smoke free.

  • 20 guestrooms or units
  • 2 levels
  • Built in 1982
  • Buffet breakfast (free)
  • Kid's club (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Matsubara offers 20 accommodations with minibars and a safe. 26-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Spa

  • Massage
  • Spa services

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per day
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Frequently asked questions

What is the cancellation policy at Hotel Matsubara?

Hotel Matsubara offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Matsubara?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Matsubara on 29 Apr 2025 start from AU$67.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Matsubara?

Yep, Hotel Matsubara has a free self car park and free valet parking.

Is there a spa on site at Hotel Matsubara?

There's no onsite spa, but this property does offer services like massages.

Is Hotel Matsubara family-friendly?

You bet! With amenities such as a free children's club, a playground and an arcade, it's no surprise that Hotel Matsubara is a hit with families.

Does Hotel Matsubara serve breakfast?

You bet, free buffet brekkie is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel Matsubara?

No, Hotel Matsubara does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Matsubara?

Yep, you can grab a meal at Hotel Matsubara's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Matsubara?

Check-in begins at 2 PM. Check-out time is noon.

Hotel Matsubara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 251 reviews
Rating 8 - Good. 78 out of 251 reviews
Rating 6 - Okay. 35 out of 251 reviews
Rating 4 - Poor. 5 out of 251 reviews
Rating 2 - Terrible. 5 out of 251 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Matsubara: Uau!

Hotel fantástico! Excelente acomodação, vastos ambientes de convivência para toda a família, ótimos serviços com destaque ao transfer para a praça do Capivari. Lindo jardim com lago e peixes ornamentais. Ótima hospedagem!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay of my trip

This has been by far the best hotel I've had in Brazil. I've visited the country twice and stayed in a dozen places. The town itself is nice with plenty to see, but this hotel was a pleasant surprise. It has more amenities than listed with a kids playroom and game room, in addition to small gym and in the back a beautiful Japanese style garden. The breakfast was full standard Brazilian buffet and the rooms were comfortable but not lavish.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unacceptably dirty and old, there was mold on the walls, the mirror was so stained I could barely see myself. For the price we paid, it was unacceptable.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marilia, Botelhos,mg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and property area!

It had everything we needed. Excellent service! Close by city center

6/10 Okay

ewerton

Stayed 2 nights in Apr 2025

8/10 Good

Jaciere Andrade

Travelled with family
Foi agradável. Achei o hotel com arquitetura antiga, mas não deixou de oferecer um ambiente limpo, adequado. O café da manhã maravilhoso. Não deixou nada a desejar.
Stayed 3 nights in Apr 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma noite apenas

Passamos apenas a noite, mas fomos bem atendidos. Bom café da manhã. O estacionamento ser muito pequeno foi o único problema que encontramos. Mas o hotel tem manobristas o que ajuda muito.
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick Hugo Sousa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hospedagem

Quarto espaçoso, limpo e confortável. Os funcionários do hotel são educados e prestativos. Ótima hospedagem para crianças, pois há um ótimo parquinho. Só precisa melhorar o sinal do Wi-Fi, mas não é algo que estrague a hospedagem. Recomendo demais.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ana

Stayed 3 nights in Mar 2025

6/10 Okay

Rafael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Precisando de manutenções

Achei o quarto antigo, o vaso estava com folga, o frigobar ficava dando uns estalos, o que assustava a gente na madrugada, tinha uma janelinha sem cortina dando claridade, o wifi não funcionava, o barulho do elevador ia no nosso quarto atrapalhando de dormir.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robério B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dorival

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível superou as expectativas
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfatório

Muito bom atendimento, café da manhã muito bom, moças da limpeza e rapazes da recepção com atendimento muito bom. Faço apenas ressalva sobre manutenção, pois a banheira do quarto que fiquei deveria ser reformada e a ducha também. Eu estava com minha cachorrinha e foi tudo muito bom
Stayed 2 nights in Mar 2025

10/10 Excellent

JANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa
Stayed 4 nights in Dec 2024

6/10 Okay

Sylvio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alvaro

Stayed 1 night in Feb 2025

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

O atendimento e recepção foi excelente, bom para ir em família. O café da manhã tambem estava muito bom.
Stayed 1 night in Feb 2025

10/10 Excellent

AUGUSTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência maravilhosa

O hotel fica bem localizado e possui translado gratuito até o centro da cidade , o atendimento de todo o pessoal do hotel é simplesmente maravilhoso, recomendo muito.
Stayed 2 nights in Jan 2025

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parabéns pela Equipe de Funcionários

Hotel confortável com chas e biscoitos na chegada na recepção diariamente, os funcionários super solicitos, atenciosos, e muito gentis. Cafe da manhã com bastante variedade e muito gostoso. Parabéns Agora quanto ao quarto que fiquei tenho algumas considerações de melhoria a fazer: chuveiro entupido saindo agua para todos os lados (pedi limpeza mas nada adiantou), cama super mole desconfortável porque quando um se mexia, incomodava o outro, travesseiros moles demais.
Stayed 4 nights in Dec 2024

6/10 Okay

Simone Maria

Stayed 2 nights in Dec 2024

10/10 Excellent

Valéria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento! Pessoal cortês e atencioso. Café da manhã bem variado l. O serviço de transfer para a cidade é um grande diferencial do hotel.
Stayed 2 nights in Dec 2024