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Palace Hotel Campo Grande

3.0 star property
Hotel in Campo Grande with free breakfast and free valet parking

Photo gallery for Palace Hotel Campo Grande

Triple Room, 3 Single Beds
Terrace/patio
Property entrance
Reception hall
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View map
R. Dom Aquino, 1501 - Centro, Campo Grande, MS, 79002-184
  • Place, Shopping Pantanal
    ‪3 min walk‬
  • Place, Orla Morena
    ‪3 min drive‬
  • Place, Campo Grande Shopping Mall
    ‪5 min drive‬
  • Airport, Campo Grande (CGR-Campo Grande Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Minibar
Digital channels
Iron/ironing board
Daily housekeeping
Air-conditioning
Pillow menu
Minibar
Digital channels
Flat-panel TV
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Luxo

Quarto Luxo

Quarto Luxo

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Minibar
Digital channels
Iron/ironing board
Daily housekeeping
Air-conditioning
Pillow menu
Minibar
Digital channels
Flat-panel TV
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quarto casal básico

Quarto casal básico

Quarto casal básico

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Minibar
Digital channels
Iron/ironing board
Daily housekeeping
Air-conditioning
Pillow menu
Minibar
Digital channels
Flat-panel TV
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

About the area

Campo Grande

Palace Hotel Campo Grande places you steps from Shopping Pantanal and within a 10-minute stroll of Ary Coelho Square. Highlights at this hotel include free buffet breakfast, a restaurant and free valet parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find laundry facilities, luggage storage and a lift. Each morning free breakfast is served. .Near this 3-property class Campo Grande Centro hotel, you'll find Campo Grande Shopping Mall.

What's nearby

  • Shopping Pantanal - 3 min walk - 0.3 km
  • Norte Sul Plaza Shopping Mall - 3 min drive - 3.2 km
  • Orla Morena - 3 min drive - 2.8 km
  • Campo Grande Shopping Mall - 5 min drive - 4.6 km
  • Federal University of Mato Grosso do Sul - 6 min drive - 6.6 km

Getting around

  • Terenos Station - 30 min drive
  • Campo Grande (CGR-Campo Grande Intl.) - 14 min drive

Restaurants

  • ‪She Bab's - ‬3 min walk
  • ‪Top Esfiha - ‬1 min walk
  • ‪Só Esfiha - ‬3 min walk
  • ‪Hora do Almoço - ‬4 min walk
  • ‪Santa Fruta - ‬4 min walk

About this property

Palace Hotel Campo Grande

Hotel in Campo Grande with free breakfast and free valet parking
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Palace Hotel Campo Grande also features a terrace, laundry facilities, and room service (during limited hours). Free valet parking is available.

This 3-star Campo Grande hotel is smoke free.

  • 40 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Lift
  • No smoking on site
  • Dining venue
Palace Hotel Campo Grande offers 40 air-conditioned accommodations with minibars and an iron/ironing board. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Partially-open bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Hotel Campo Grande

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Campo Grande
Palace Hotel Campo Grande

Frequently asked questions

What is the cancellation policy at Palace Hotel Campo Grande?

Palace Hotel Campo Grande offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palace Hotel Campo Grande?

Yep, Palace Hotel Campo Grande has free valet parking.

Does Palace Hotel Campo Grande serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Palace Hotel Campo Grande?

No, Palace Hotel Campo Grande does not offer an airport shuttle service.

Is there a bar or restaurant at Palace Hotel Campo Grande?

Yep, you can grab a meal at Palace Hotel Campo Grande's onsite restaurant.

What time are check-in & check-out at Palace Hotel Campo Grande?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Palace Hotel Campo Grande?

No, pets and service animals are not allowed.

Palace Hotel Campo Grande Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 75 out of 237 reviews
Rating 8 - Good. 76 out of 237 reviews
Rating 6 - Okay. 40 out of 237 reviews
Rating 4 - Poor. 29 out of 237 reviews
Rating 2 - Terrible. 17 out of 237 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ericka

Liked: Staff & service
Stayed 9 nights in Oct 2024

8/10 Good

Anders, Oslo

Disliked: Property conditions & facilities

Nice place to stay while passing through

The hotel is old, but it's s a perfect place to stay when passing through the city! The breakfast is great, Wifi is good and the rooms are clean. But be aware: We had problems with the check in and out though.. They had no records of our Hotel.com reservation and payment. So that was quite annoying, because the night watchmen was not interested in trying to communicate through Google translate, he ended up just giving us a room and leave the trouble for the daytime staff. They claimed we owed money, but after 15 minutes of checking, they finally found some papers and apologized.

8/10 Good

Marcelo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício. Atendimento muito bom do pessoal da cozinha. Região perigosa a noite. Durante o dia, muitas opções de comércio e serviços.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Algumas pequenas sugestões

Dá um fone de ouvido para a camareira parar de escutar música alta no corredor e acordar os hóspedes. Peça para o recepcionista melhorar o humor dele
Stayed 3 nights in Jul 2025

8/10 Good

Marcos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Thiago

Liked: Property conditions & facilities
Bom
Stayed 2 nights in Jul 2025

4/10 Poor

Jardelino

Business traveller
Disliked: Staff & service

Se for para trabalho, até que vai pelo preço!

Minha estadia no Palace Hotel Campo Grande deixou a desejar em alguns aspectos. O principal ponto negativo foi o estacionamento: ele é fechado durante a noite, e o hóspede precisa abrir manualmente o portão para sair, o que não é nada prático. Além disso, o atendimento na recepção noturna foi insatisfatório — o recepcionista sequer respondeu ao meu cumprimento, demonstrando falta de cordialidade. A estrutura do hotel, por ser antiga, também não oferece muito conforto. A cama king do meu quarto era boa, e o chuveiro funcionava bem. A Smart TV funcionava, mas não oferecia canais abertos; só era possível assistir algo por meio de aplicativos como YouTube ou streaming, o que pode ser um problema para quem não utiliza esses serviços. O café da manhã é razoável: simples, com poucas opções, mas cobre o básico. Considerando o preço e as comodidades, a hospedagem pode ser considerada aceitável, mas com ressalvas. Uma dica importante: os quartos localizados nos fundos do hotel são mais silenciosos. Já os quartos da frente sofrem com o barulho intenso da rua e dos comércios ao redor, o que pode atrapalhar o descanso ou o trabalho, especialmente se você estiver em home office. Em resumo, se o objetivo for apenas uma passagem rápida e econômica, pode servir. Mas se busca conforto, silêncio e bom atendimento, talvez seja melhor considerar outras opções. A equipe da manhã foi mais cordial, o que amenizou um pouco a experiência.
Stayed 2 nights in Jul 2025

10/10 Excellent

CELSO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Silvana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ANNELISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa ,fui bem acolhida , fiquei pra ir ao médico na policlínica Real. Me senti em casa
Stayed 2 nights in Jul 2025

4/10 Poor

Olivier

Stayed 2 nights in Jul 2025

8/10 Good

Wilma

Liked: Cleanliness, room comfort
É um hotel simples,mas bem confortável e aconchegante, café da manhã simples mas gostoso e a senhora que serve o café é bem simpática e educada.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

SILVANA PONTES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Luzia Souca de Paiva

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gutemberg

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Georgiana

Stayed 3 nights in Jun 2025

8/10 Good

Luzinete Pereira De Souza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Felipe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Boa

Local é bom, porém as estruturas do prédio bem antigas, porém a limpeza com as toalhas e roupas de cama são ótimas. Café bem fraco
Stayed 1 night in Jun 2025

6/10 Okay

Rodrigo

Business traveller
Liked: Cleanliness
Hotel antigo, porém reformado com ótima localização
Stayed 2 nights in Jun 2025

10/10 Excellent

JOAS

Stayed 1 night in Jun 2025

6/10 Okay

Ireni

Liked: Cleanliness, staff & service
Boa só o café bem fraquinho e o banheiro que alaga ao tomar banho pessoal atencioso
Stayed 3 nights in Jun 2025