Hotel Cristallo

3.0 star property

Room options

About the area

Moena

Hotel Cristallo places you steps from Dolomites and within a short 5-minute stroll of Lake San Pellegrino. Highlights at this ski hotel include a full-service spa, a restaurant and free continental breakfast. .A day of pampering at Ego Centro can include massages and mani/pedis along with access to the sauna and hot tub. For a drink, you can stop by the hotel's own lounge bar. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find skiing lessons on site. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning free breakfast is served. There's also free self parking, along with the convenience of airport pick-up service. .With a stay at this 3-property class Moena hotel, you'll be 39.3 km (24.4 mi) from Val Gardena.

What's nearby

  • Ski Area San Pellegrino - Falcade - 1 min walk - 0.0 km
  • Lake San Pellegrino - 5 min walk - 0.4 km
  • Costabella Ski Lift - 6 min walk - 0.6 km
  • Gigante 306 - 8 min walk - 0.7 km
  • Col Margherita Cable Car - 17 min walk - 1.5 km

Getting around

  • Renon Campodazzo-Atzwang Station - 67 min drive
  • Bolzano (BZO) - 91 min drive

Restaurants

  • ‪Chalet44 alpine lounge - ‬39 min drive
  • ‪Bar da Flora - ‬13 min drive
  • ‪Camping Vidor Family & Wellness Resort - ‬24 min drive
  • ‪Bar Ja Ciamp - ‬37 min drive
  • ‪Rifugio Baita Cuz - ‬41 min drive

About this property

Hotel Cristallo

During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a health club and a steam room. Hotel Cristallo helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Free self parking is available.

This 3-star Moena hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Ski equipment storage
  • Ski equipment rentals
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Cristallo offers 45 accommodations with laptop-compatible safes and a safe. Beds feature down duvets. Cable televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ego Centro. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. Children under 14 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT022118A19XRGIY4S

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Moena
Hotel Cristallo Moena
Hotel Cristallo Hotel
Hotel Cristallo Moena
Hotel Cristallo Hotel Moena

Frequently asked questions

What is the cancellation policy at Hotel Cristallo?

Hotel Cristallo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Cristallo?

Yep, Hotel Cristallo has a free self car park.

Is there a spa on site at Hotel Cristallo?

Yep, Ego Centro is available for guests. It has a hot tub and a sauna. You'll enjoy services like massages.

What makes Hotel Cristallo a romantic place to stay?

A hot tub and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel Cristallo.

Does Hotel Cristallo serve breakfast?

Yeah, complimentary continental brekkie is offered daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Cristallo?

No, but there's a shuttle from the airport to the hotel on request for a fee.

Is there a bar or restaurant at Hotel Cristallo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Cristallo?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Cristallo?

No, pets are not allowed.

Hotel Cristallo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 6 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Prasoon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best places we stayed at. The owner of the property was very helpful, he went out of the way to get things organised for us. This place is highly recommended if you're staying in the area.
Stayed 2 nights in Jul 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruth

Stayed 1 night in Jul 2025

8/10 Good

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

All was good.only wellnes is italy type.p
Stayed 7 nights in Jan 2019

10/10 Excellent

Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo prenotato la nostra Camera la mattina per la sera, era il giorno 27 di dicembre, ci hanno subito contattato per telefono chiedendoci cortesemente se preferivamo un letto da bambini oppure un letto tradizionale da una piazza per la figlia di 2 anni… la cosa non era scontata e già da questo si capiscono molte cose. Arrivati dopo 5 ore di viaggio in questa bellissima struttura ci siamo subito resi conto di aver fatto la scelta giusta, situata vicino alle piste da sci, lontana dalla confusione, curato nei minimi dettagli, bellissima camera con ampi spazi e terrazzo su vista Passo San Pellegrino. Provare per credere, si mangia benissimo. Io e mia moglie volevamo tornare a sciare dopo un lungo periodo di fermo , nessun problema, senza nemmeno uscire dalla struttura abbiamo noleggiato attrezzatura da sci, acquistato abbigliamento tecnico, infilato gli sci e raggiunto gli impianti di risalita senza aver dovuto fare un passo a piedi. Veramente Top!! Complimenti a tutto lo staff dell’hotel Cristallo Saluti Gorini & Nardi

10/10 Excellent

Davide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021

8/10 Good

MASSIMO

Liked: Cleanliness, property conditions & facilities, room comfort

Estate 2017

Esperienza positiva, albergo buono, colazione buona, personale discretamente socievole, buona la spa, eccellente la posizione.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haben uns sehr wohl gefühlt tolle küche und nettes personal
Stayed 2 nights in Jul 2017

8/10 Good

Manuela

Liked: Cleanliness, staff & service, room comfort

8/10 Good

DOMENICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eva, Stockholm, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal touch

We had a great stay at Cristallo in Passo San Pellegrino. We arrived in the middle of a thunderstorm and were extremely well treated by all in the staff for the next few days. Highly recommeded!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel une nuit très reposante

Très bon hôtel à 2000m. Accueil très agréable et sympathique. Nous avons diner sur place très bien. Petit déjeuner bien. Espace détente jacuzzi, hammam, sauna très appréciable.