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Grand Resort Serra Negra

Property class: 2.5

Photo gallery for Grand Resort Serra Negra

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees.
A hotel with a courtyard featuring palm trees and a stone facade.
A covered outdoor seating area with wicker chairs and a tiled floor, leading to an archway with a view of greenery and buildings.
A buffet with various breads and pastries.
A gym with treadmills, stationary bikes, and weight machines.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View map
390 R. Comendador Vicente Amaro Sobrinho, Serra Negra, SP, 13930-000
  • Place, Crafts Fair
    ‪5 min drive‬
  • Place, Circuito das Águas Convention Center
    ‪6 min drive‬
  • Place, Thermas Water Park
    ‪46 min drive‬

Room options

View all photos for Deluxe Triple Room, 1 Bedroom

A hotel room with a bed, bedside lamps, a bedside table, a bathroom with a sink and mirror.

Deluxe Triple Room, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A neatly made bed with a patterned bedspread, a wooden headboard, and a bedside table with a lamp.

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Luxo Familia

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

Luxo Familia Master

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Beds OR 5 Single Beds
  • Free Wi-Fi

Standard Duplo

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Serra Negra

At Grand Resort Serra Negra you'll be 2.1 km (1.3 mi) from Crafts Fair and 2.2 km (1.4 mi) from Cable Car. Highlights at this hotel include 2 bars/lounges, a restaurant and free daily breakfast. .Enjoy the gym, steam room, kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Each morning free full breakfast is offered between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this Serra Negra hotel, you'll be 2.4 km (1.5 mi) from Conjunto Aquatico Municipal and 2.5 km (1.6 mi) from Fonte Santo Agostinho Park.

What's nearby

  • Crafts Fair - 5 min drive - 2.5 km
  • Circuito das Águas Convention Center - 6 min drive - 3.6 km
  • Aguas de Lindoia Municipal Pool - 35 min drive - 27.5 km
  • Thermas Water Park - 46 min drive - 33.5 km
  • Pedra Bela Vista Lookout - 60 min drive - 47.0 km

Restaurants

  • ‪Café Boteco - ‬4 min drive
  • ‪Ristorant Cantina Famiglia Schiavo - ‬3 min drive
  • ‪Pizzaria Zéko Apokalipse - ‬3 min drive
  • ‪Cheirin Bão - ‬4 min drive
  • ‪Gelato Donato - ‬4 min drive

About this property

Grand Resort Serra Negra

Grand Resort Serra Negra offers its guests a kids' pool, a steam room, and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There are 13 meeting rooms available. Grand Resort Serra Negra also features a terrace, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this Serra Negra hotel.

  • 120 guestrooms or units
  • 2 bars or lounges
  • Full breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Front desk safe
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Resort Serra Negra offers 120 accommodations with a safe. Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

A modern outdoor patio with a sectional sofa, a wooden table, and a large umbrella.
Hotel Firenze Serra Negra
Serra Negra
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, 35 reviews
The price is AU$176
includes taxes & fees
8 Sept - 9 Sept
Hotel Firenze Serra Negra

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Steam room

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Electrical adapters
  • Free local calls
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Resort Serra Negra

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for BRL 313.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: BRL 313.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Resort Serra Negra Hotel
Grand Resort Serra Negra Serra Negra
Grand Resort Serra Negra Hotel Serra Negra

Frequently asked questions

What is the cancellation policy at Grand Resort Serra Negra?

Grand Resort Serra Negra offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Resort Serra Negra?

Yep, Grand Resort Serra Negra has a free self car park.

Does Grand Resort Serra Negra have a pool?

Grand Resort Serra Negra has a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Grand Resort Serra Negra serve breakfast?

Yep, free full brekkie is available daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Grand Resort Serra Negra?

No, Grand Resort Serra Negra does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Resort Serra Negra?

Yep, you can grab a meal at Grand Resort Serra Negra's onsite restaurant.

What time are check-in & check-out at Grand Resort Serra Negra?

Check-in begins at 4:00 PM. Check-out time is 2:00 PM.

Are pets allowed at Grand Resort Serra Negra?

No, pets and service animals are not allowed.

Grand Resort Serra Negra Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 32 reviews
Rating 8 - Good. 5 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otima opção, custo benefício excelente festa junina muito legal!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Aninha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Já 2° fez que camis e já narcamos pra voltar em outubro. Vale super a pena.,colaboradores atenciosos , comida divina. Quartos e espaços abertos aconchegantes . Anei a academia . E a noite da pizza tbm.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom ... Do lugar , atendimento impecável ...acomodação maravilhosa
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Marcos Vinicius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo impecável desde o início ao final da estádia excelente atendimento nota 10
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Cardápio variado. Se tiver algo a melhorar eu digo que apenas as sobremesas. Equipe de atendentes são maravilhosos. A turma da recreação são incríveis. Meu filho voltou triste pq queria ficar mais lá .
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

FLAVIANA

Liked: Cleanliness, property conditions & facilities
O check out foi terrivel...primeiro falaram q meu cartao nao passou no check in...depois falaram q eu nao tinha efetuado o pagto. Sendo q o meu pagto foi pelo site de forma total. Achei constrangedor demais...foi una confusao. Funcionarios da recepção despreparados.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom no geral, apenas restricão com referência ao micro box.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

FLAVIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é muito charmoso e tem uma rica história. Possui ótima estrutura, boas opções de lazer, pessoal atencioso, variedade e qualidade nas refeições. Tivemos momentos muito agradáveis.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa experiência em local agradável, bonito, cheio de história e que permitiu boas conversas e interações com outros hóspedes. Comida excelente, com destaque para o despreendimento dos atendentes em recomendar pratos sem gluten, fator crítico para quem tem intolerância, como é o caso de minha esposa. Valeu muito.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Gostamos bastante do hotel. Muita atividade pra fazer e os monitores sempre deixando o clima animado.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo lugar pra família

Ótimo hotel, um ótimo atendimento e bem preparado para lotação máxima que aconteceu. Pegamos um fim de semana com all inclusive, e foi extremamente bem servido. A equipe de recreação é sensacional! Aproveitamos muito bem!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem confortavel
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Isabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível!!

Hotel incrível! Maravilhoso!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

O hotel é excelente em todos os aspectos. Mesmo com chuva a experiência foi muito boa. Esperamos voltar em breve.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar ok. Comida ok. Não recomendo para casal.

Não é um lugar que indico para curtir como casal. O lugar em si é bom, um pouco antigo mas sendo renovado aos poucos pelo que percebemos. As refeições estão incluídas e não são ruins. Porém não são nada memoráveis. Tudo dentro do padrão. Apenas acho que as atividades com crianças e animadores poderiam se concentrar nas piscinas externas, deixando a piscina coberta menor para quem estiver buscando descansar sem barulho.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo e antigo hotel, reformado com otimo atendimento. All inclusive, staff muito simpatico, recrea~cao pras criancas lindas piscinas e piscina coberta e aquecida muito boa. Adoramos
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Edelce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia.

Hotel ótimo. Comodidade do quarto com cama king size, tv, frigobar com água de cortezia. Funcionários atenciosos. Área de lazer com piscina aberta e climatizada, piscina interna aquecida. Foi uma ótima estadia. Recomendo.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

FABIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um lugar para conhecer e voltar!

Hotel muito agradável, em área relativamente plana e em meio a muita natureza. Tem também uma bela vista. Construção histórica (de 1940), mas muito bem conservada e cuidada. Funcionários muito atenciosos e simpáticos.
Stayed 4 nights in Feb 2023
Verified review

8/10 Good

Verified traveller

Liked: Staff & service

Boa

Fomos em um período tranquilo então, foi muito proveitoso. Fica próximo ao centro e no geral tem uma estrutura boa de lazer.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Cristina

Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Wagner

Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Ana Cláudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Monize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023