- Check-in time starts at 3 PM
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 8 days prior to check-in.
Hotel Cosmos Cali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 8 days prior to check-in.
- Children stay free
- Service animals not allowed
- Debit cards
- Staffed front desk
- Smoke detector
- Security system
- Children stay free - maximum age 7
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is not available for guests
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are not available
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guests must provide health documentation
- Guests must provide proof of COVID-19 vaccination
- Minimum age for proof of COVID-19 vaccination requirement: 12
- COVID-19 vaccine must have been received a minimum number of days before check-in: 8
Guests will be asked to pay the following charges at the property:
- You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: COP 57000 per vehicle
- Rollaway bed fee: COP 40000.0 per night
- Facilities fee: COP 9000 per person, per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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