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Fiesta Resort Central Pacific - All Inclusive

3.5 star property
Beachfront, with full-service spa

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Photo gallery for Fiesta Resort Central Pacific - All Inclusive

Aerial view
Front of property - evening/night
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
5 bars/lounges, poolside bar
Interior entrance
Reviews
7.8

Good

Popular amenities

  • Spa
  • Hot tubHot tubHot tub
  • Pool
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • All-inclusiveAll-inclusiveAll-inclusive

Explore the area

Map
El Roble 23, El Roble, Puntarenas, 5400
  • Popular LocationPuntarenas Beach4 min walk
  • Popular LocationPlaya Boca de Barranca2 min drive
  • Popular LocationPlaya Doña Ana3 min drive
  • AirportSan José (SJO-Juan Santamaría Intl.)81 min drive

Room options

View all photos for Fiesta 2 Doubles

Fiesta 2 Doubles

Fiesta 2 Doubles

8.3/10 Very good

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Accesibility Preference 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Accesibility Preference 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Fiesta 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Fiesta 1 King Bed

8.3/10 Very good

Highlights

Air conditioning
Heating
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Accesibility Preference 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Accesibility Preference 2 Double Beds

8.2/10 Very good

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 2 Double Beds

View all photos for JR Suite Garden View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

JR Suite Garden View

9.2/10 Wonderful

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

7.6/10 Good

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for JR Honeymoon Suite

JR Honeymoon Suite

JR Honeymoon Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for JR Suite Pool View

JR Suite Pool View

JR Suite Pool View

7.9/10 Good

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Ocean View 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean View 1 King Bed

8.7/10 Excellent

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean View 2 Double Beds

7.1/10 Good

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fiesta Double

Fiesta Double

Fiesta Double

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Puerto Azul Hotel y Club Náutico
Pool
Breakfast included
Kids pool
Parking included
3.8 out of 5, Good, (744)
The price is AU$240
for 1 night
includes taxes & fees
12 June - 13 June
Puerto Azul Hotel y Club Náutico

About the area

El Roble

An all-inclusive stay in El Roble awaits you at Fiesta Resort Central Pacific - All Inclusive. Within a 5-minute stroll you'll find Puntarenas Beach and Playa San Isidro within a 15-minute walk. Highlights at this beachfront property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Heliconia Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, Calypso, serves international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site nightclub and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. There's also free self parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 3.5-property class El Roble property include Marina Los Sueños and Monteverde Cloud Forest Biological Reserve.

What's nearby

  • Puntarenas Beach - 4 min walk
  • Playa Boca de Barranca - 2 min drive
  • Playa Doña Ana - 3 min drive
  • Playa Chacarita - 7 min drive
  • Caldera Port - 9 min drive

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 82 min drive

Restaurants

  • El Pelícano Beach Club - 3 min walk
  • La Sirena - 3 min walk
  • Bungalows Beach - 1 min walk
  • Restaurante Calypso - 3 min walk
  • Restaurante La Macarela - 4 min walk

About this property

Fiesta Resort Central Pacific - All Inclusive

Beachfront, with full-service spa
Fiesta Resort Central Pacific - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Fiesta Resort Central Pacific - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this property measures 6297 square feet (585 square metres) and includes conference space. A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Fiesta Resort Central Pacific - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star El Roble property is smoke free.

  • 315 guestrooms or units
  • 3 levels
  • 3 buildings
  • 4 dining venues
  • 5 bars or lounges
  • Conference rooms
  • 6297 sq ft of conference space
  • 585 sq. m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Fiesta Resort Central Pacific - All Inclusive offers 315 accommodations with MP3 docking stations and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Heliconia Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Calypso
  • El Pelicano
  • La Macarela
  • Macondo

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Spa tub
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 6,297 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Outdoor treatment areas
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels

Entertainment

  • 37-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 18 October 2023 to 4 October 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Doubletree All Inclusive
Doubletree Hilton Central Pacific All Inclusive
Doubletree Hilton Central Pacific All Inclusive Puntarenas
Fiesta Resort Central Pacific All Inclusive Barranca
Fiesta Resort Central Pacific All Inclusive
Fiesta Central Pacific All Inclusive Barranca
Fiesta Central Pacific All Inclusive
Doubletree By Hilton Central Pacific All Inclusive
Fiesta Resort Central Pacific Barranca
Fiesta Central Pacific Barranca
Fiesta Central Pacific
Hotel Fiesta Resort Central Pacific Barranca
Barranca Fiesta Resort Central Pacific Hotel
Hotel Fiesta Resort Central Pacific
Fiesta Resort Central Pacific All Inclusive
Doubletree By Hilton Central Pacific All Inclusive
Hotel Fiesta Resort Central Pacific - All Inclusive Barranca
Fiesta Resort Central Pacific All Inclusive Barranca
Fiesta Central Pacific All Inclusive Barranca
Barranca Fiesta Resort Central Pacific - All Inclusive Hotel
Hotel Fiesta Resort Central Pacific - All Inclusive
Fiesta Resort Central Pacific - All Inclusive Barranca
Fiesta Resort Central Pacific All Inclusive
Fiesta Central Pacific All Inclusive
Fiesta Resort Central Pacific
Doubletree By Hilton Central Pacific All Inclusive
Fiesta Resort Central Pacific All Inclusive
Fiesta Resort Central Pacific - All Inclusive El Roble

Frequently asked questions

What is the cancellation policy at Fiesta Resort Central Pacific - All Inclusive?

Fiesta Resort Central Pacific - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Resort Central Pacific - All Inclusive?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Fiesta Resort Central Pacific - All Inclusive on 30 May 2024 start from AU$297.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Resort Central Pacific - All Inclusive?

Yep, Fiesta Resort Central Pacific - All Inclusive has a free self car park.

Are there any beaches close to Fiesta Resort Central Pacific - All Inclusive?

Yep, Fiesta Resort Central Pacific - All Inclusive is a short 4-minute walk from Puntarenas Beach. Fun beach activities include volleyball.

Is there a spa on site at Fiesta Resort Central Pacific - All Inclusive?

Yep, Heliconia Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Fiesta Resort Central Pacific - All Inclusive have a pool?

Yep, and guests recommend it! Fiesta Resort Central Pacific - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Fiesta Resort Central Pacific - All Inclusive?

Fiesta Resort Central Pacific - All Inclusive features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with pillowtop beds and premium bedding.

What makes Fiesta Resort Central Pacific - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fiesta Resort Central Pacific - All Inclusive.

Is Fiesta Resort Central Pacific - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Fiesta Resort Central Pacific - All Inclusive is a hit with families.

Is there a free airport shuttle available at Fiesta Resort Central Pacific - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Fiesta Resort Central Pacific - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fiesta Resort Central Pacific - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Resort Central Pacific - All Inclusive?

No, pets are not allowed.

Fiesta Resort Central Pacific - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1004 reviews" "
Rating 8 - Good. 289 out of 1004 reviews" "
Rating 6 - Okay. 162 out of 1004 reviews" "
Rating 4 - Poor. 81 out of 1004 reviews" "
Rating 2 - Terrible. 72 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Shamia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros clean, pools, food Cons tour desk is not in the hotel and special moments amenity was disappointing
Stayed 2 nights in Feb 2024

2/10 Terrible

bajrang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Feb 2024

2/10 Terrible

Pam

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were so excited for our "dream vacation in Costa Rica". Upon arrival, we found the condition of the property in great need of maintenance. Dirty, missing caulking, Poor Television quality, uncomfortable beds, ants everywhere. The staff were all kind and courteous, although none to very limited English speaking abilities. There was a buffet available without a reservation but the food was horrible. The only palatable food I could find was scrambled eggs, fruit, yogurt and green juice. For dinner, the only palatable food I had was a hamburger. We paid an extra $30 per person for the lobster, which we were not able to eat as it was overcooked and had awful seasonings. I probably had 3 bites, trying to find a good spot but found none. The remainder of the dinners, both buffet and restaurant, I was unable to eat more than a few bites as they were horrible. All this, and we were in the premium section. The drinks were also horrible, super syrupy . Tried many different ones and still were awful
Stayed 11 nights in Feb 2024

4/10 Poor

Lindsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all worth it, and a bit scammy
We've stayed at a good handful of all-inclusives over the years, and always felt lucky that we managed to avoid the scammy, cheesy resorts that we'd always hear about. Unfortunately, it finally happened to us here at La Fiesta. Among the bummers of having spent so much money and 2 out of the precious 6 nights of our Costa Rica ravaction here were: 1) The room. We had a "Fiesta 1 King Bed" and arrived to find all the drawers askew (not like someone had gone through them, more like the floor is uneven and they can't stay closed), the fridge nearly toppling over (same reason), a non-working phone (I contacted the front desk via Whatsapp to ask if it was actually supposed to be plugged in and working and they said they'd have maintenance come fix it; never happened), a glass with a huge crack in it, and zero towels in the room at all. 2) The food. They don't tell you this when you book the room, and shockingly they don't even tell you this when you check in, but in order to eat at any of the restaurants besides the buffet, you need to make a reservation over 24 hours in advance. So even by the time we checked in on Thursday, reservations for that night were already booked, and we were only able to eat in one of the restaurants for ONE out of the 5 meals we were there for. That meant a LOT of meals spent at the exact same buffet, which was truly a bummer. (Not enough room here for the rest, so see Google for my full review.)
Stayed 2 nights in Feb 2024

4/10 Poor

charles

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were placed in an outdated first floor room by the laundry area. The room was outdated and not very clean. We had no towels in our room and the phone were not working so I had to hunt down a staff. The drinks were terrible as well as the food.
Stayed 1 night in Feb 2024

10/10 Excellent

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and will definitely come again. Everything was good. Only issue was with the patio door in the room. It was extremely hard to open and close.
Stayed 4 nights in Feb 2024

6/10 Okay

Ryan

Travelled with family, Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We overall had an ok time during our 3 night stay. We got a jr honeymoon suite. There were no bath towels when we got to our room and we had to wait for them to be delivered. Some friends we stayed with didnt have blankets on their bed after check in and they also had to wait for them to be delievered. Our room was a nice size but it smelled like mildew and there was visible mold on the shower curtain and bathroom mirror. The dining options were good, the gift store was great! It is a little difficult to communicate with staff if your spanish isnt good. Review would be better if the room was ready upon check in and generally cleaner.
Stayed 3 nights in Feb 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is beautiful and well maintained. Rooms need some updating. We loved our lst floor room in building 1. Loved our patio off our room in the AM. Our room was cleaned daily and we loved the towel art. We're disappointed there was not a refrigerator. Nice snack bar with good food No Ala cart restaurants for lunch unless you are preferred. wine only seems to be available at the restaurants plenty of chairs, the ones by the pool go quickly in the morning, but their are lots of great chairs These servers helped make our visit extra special. Wll great server at both maconda and mamacarela. Richard and Michael at the Bar, And Mike at the swim up. Arnold the nighttime manager was very friendly and helpful Restaurants: Mamacarela outdoor, but we were very warm. The cooking is done near the seating. Offered seafood with was good but over cooked. We enjoyed the evening. This is the preferred restaurant for breakfast and lunch. Pelicano Italian has a larger menu and is a beautiful outdoor restaurant loved this restaurant. The food and service was very good. Maconda indoor restaurant with A/C. Great food and atmosphere. Buffet had good food. Lots of variety and very good service. Arnold the nighttime manager very nice and willing to listen! Beach bar was quick and efficient and made good drinks. The servers were friendly and helpful Swim up bar was usually very busy, but the servers were friendly, made good drinks. Nice bar in Building 1. loved the drinks!
Stayed 6 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Not your normal all inclusive
The hotel was ok, multiple things were advertised and not available. The website states they offer shuttle service to/from San Jose airport for a fee, they do not. The dining options state 3 restaurants and a buffet, only 2 were available the week I was there and limited reservations. The menus at the restaurants were the same every day and while there a week got very old. While I know going to a Spanish speaking country to expect communication challenges, at the resort it should not have been so difficult. All the activities were in Spanish including pool activities when offered , water aerobics and shows. One bar for the evenings opened but you could only get a drink if in a seat because drinks were served in glasses, if none available you had to walk across the resort to the pool bar. The rooms were in need of repairs, ceiling fan didn’t work, outlets didn’t work, temperature would not go below 24 degrees Celsius, to name a few. The staff at Macondo was excellent and the food great. Pool bar staff was fabulous and anticipated your drink and recognized you.
Stayed 8 nights in Jan 2024