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Rio Quente Resorts - Refúgio Grand Premium

Property class: 3.5

Photo gallery for Rio Quente Resorts - Refúgio Grand Premium

A clear pool with a thatched-roof structure, surrounded by lush greenery and a mountainous backdrop.
Property video
A beach with clear turquoise water, a person swimming, and a resort area with umbrellas and lounge chairs.
A lobby with a stone wall, wooden reception desk, and hanging wicker lamps.
A wooden structure with a glass roof surrounded by dense tropical foliage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$702
includes taxes & fees
10 Nov - 11 Nov

Explore the area

View map
Fazenda Agua Quente S/N, Rio Quente, GO, 75695000
  • Place, Hot Park
    ‪1 min walk‬
  • Place, Serra de Caldas Novas State Park
    ‪2 min walk‬
  • Place, Parque das Fontes
    ‪8 min walk‬
  • Airport, Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪32 min drive‬

Room options

View all photos for Apartamento Master - Incluso Hot Park e Parque das Fontes

A hotel room with two beds, a wooden headboard, and a modern ceiling design.

Apartamento Master - Incluso Hot Park e Parque das Fontes

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Murphy Bed

View all photos for Apartamento Master Família - Incluso Hot Park e Parque das Fontes

A hotel room with a bed, a desk, a TV, and a balcony with a view.

Apartamento Master Família - Incluso Hot Park e Parque das Fontes

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Rio Quente

A family-friendly stay in Rio Quente awaits you at Rio Quente Resorts - Refúgio Grand Premium. You'll be 2.7 km (1.7 mi) from Serra de Caldas Novas State Park and 0.1 km (0.1 mi) from Hot Park. Highlights at this beachfront resort include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .The restaurant, Restaurante Pequi, serves Brazilian cuisine and is open for breakfast, lunch and dinner. Stella Artois Lounge is the resort's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. There's also free self parking, along with the convenience of a free theme park shuttle. .Places within a 30-minute drive of this 3.5-property class Rio Quente resort include Parque das Fontes and Japanese Gardens.
View more Resorts in Rio QuenteOpens in a new window

What's nearby

  • Hot Park - 1 min walk - 0.0 km
  • Serra de Caldas Novas State Park - 2 min walk - 0.2 km
  • Parque das Fontes - 8 min walk - 0.7 km
  • Acqua Park diRoma - 31 min drive - 32.2 km
  • Water Park - 32 min drive - 33.3 km

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 76 min drive

Restaurants

  • ‪Nonna Mia - ‬8 min walk
  • ‪Pizzaria Oliva - ‬10 min walk
  • ‪Casa de Cora Restaurante - ‬11 min walk
  • ‪Restaurante Rangará - ‬3 min walk
  • ‪Bar dos Ventos - ‬2 min drive

About this property

Rio Quente Resorts - Refúgio Grand Premium

Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Rio Quente Resorts - Refúgio Grand Premium, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. This beach resort also offers a complimentary water park, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Rio Quente resort.

  • 148 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Front desk safe
  • Corner/local shop
  • Garden
  • Lift
  • Smoking in designated areas
  • Coffee shop
Rio Quente Resorts - Refúgio Grand Premium offers 148 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Rio Quente resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. The spa is equipped with Turkish bath/hammam.

Similar properties

A clear pool with a thatched-roof structure, surrounded by lush greenery and a mountainous backdrop.
Rio Quente Resorts - Hotel Pousada
Rio Quente
  • Pool
  • Spa
  • Kids’ pool
  • Water slide
3.9 out of 5, Good, 292 reviews
The price is AU$463
includes taxes & fees
15 Nov - 16 Nov
Rio Quente Resorts - Hotel Pousada

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Pizzaria Oliva
  • Restaurante da Mata
  • Restaurante Giardino
  • Restaurante Pequi
  • Stella Artois Lounge

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Lazy river
  • Mini golf
  • Playground
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The water park is closed on Thursdays for maintenance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Turismo Rio Quente Resorts
Hotel Turismo Resorts
Turismo Rio Quente Resorts
Turismo Resorts
Rio Quente Resorts Hotel Turismo
Resorts Hotel Turismo
Rio Quente Resorts Turismo
Resorts Turismo
Quente Resorts Turismo Quente
Rio Quente Resorts - Hotel Turismo Resort
Rio Quente Resorts - Hotel Turismo Rio Quente
Rio Quente Resorts - Hotel Turismo Resort Rio Quente

Frequently asked questions

Is parking available at Rio Quente Resorts - Refúgio Grand Premium?

Yep, Rio Quente Resorts - Refúgio Grand Premium has a free self car park.

How much does it cost to stay at Rio Quente Resorts - Refúgio Grand Premium?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Rio Quente Resorts - Refúgio Grand Premium on 10 Nov 2026 start from AU$702, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Rio Quente Resorts - Refúgio Grand Premium?

Yep, there is an onsite spa at Rio Quente Resorts - Refúgio Grand Premium.

Does Rio Quente Resorts - Refúgio Grand Premium have a pool?

Rio Quente Resorts - Refúgio Grand Premium has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Rio Quente Resorts - Refúgio Grand Premium have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Rio Quente Resorts - Refúgio Grand Premium?

Rio Quente Resorts - Refúgio Grand Premium features a private beach, 2 outdoor pools and a full-service spa.

Is Rio Quente Resorts - Refúgio Grand Premium family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Rio Quente Resorts - Refúgio Grand Premium is a hit with families.

Is there a free airport shuttle available at Rio Quente Resorts - Refúgio Grand Premium?

No, Rio Quente Resorts - Refúgio Grand Premium does not offer an airport shuttle service.

Is there a bar or restaurant at Rio Quente Resorts - Refúgio Grand Premium?

Yep, you can grab a meal at Rio Quente Resorts - Refúgio Grand Premium's onsite restaurant that serves Brazilian cuisine.

What time are check-in & check-out at Rio Quente Resorts - Refúgio Grand Premium?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Rio Quente Resorts - Refúgio Grand Premium?

No, only service animals are allowed.

Rio Quente Resorts - Refúgio Grand Premium Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 194 reviews
Rating 8 - Good. 73 out of 194 reviews
Rating 6 - Okay. 21 out of 194 reviews
Rating 4 - Poor. 4 out of 194 reviews
Rating 2 - Terrible. 3 out of 194 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel is located within Hot Park and offers the necessary services for a comfortable stay. The staff is efficient and friendly when needed. Despite the ongoing renovations to the main restaurant, there were no disruptions to meal service or unwanted noise.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

The room is ok , but the food , even the breakfast and the lunch should have more options and good quality . The staff Gabriella who assit us during the check out is very friendly and competent.
Stayed 3 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were not properly trained. I was confronted and stopped while inside the resort van, by 2 security people. They did not have name tags and refused to let me know reason of confrontation. My phone stolen by hotel employee. Hotel management did not rectify my pain and suffering. Very disappointed with this hotel overall treatment of guests. I would never recommend it to any of my friends. I would never go back.
Stayed 2 nights in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel entrega o que promete. Gostamos bastante.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é ótimo e o resort incrível. Só a comida que realmente poderia ser melhor.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente acomodação. Alimentação ótima.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel, estrutura do hotel foi maravilhoso, porém a equipe de funcionários não estava preparada, muitos deles parecem amadores e não pareciam treinados, tirando a equipe da recepção os demais precisam melhorar pela estrutura do hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
É um hotel top o único contra para mim são os preços de tudo que for consumido lá, é tudo bem caro. Fora isso, é tudo muito bom.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ficamos no Refúgio Grand Premium (antigo Hotel Turismo) . A estrutura do hotel é impecável, tudo muito bem cuidado e organizado. Desde a chegada, a experiência já foi positiva — conseguimos realizar a refeição logo no check-in, o que fez toda a diferença após a viagem. A limpeza é um grande destaque: tudo extremamente limpo e bem mantido. O quarto é muito confortável, com cama maravilhosa, proporcionando ótimo descanso. A praticidade de acesso ao Hot Park também é excelente. A alimentação é outro ponto forte — buffet variado e comida de excelente qualidade. O atendimento merece destaque especial: todos os funcionários são extremamente atenciosos. Principalmente os do restaurante. Percebe-se que muitos trabalham no local há bastante tempo e demonstram satisfação no que fazem, o que impacta diretamente na experiência do hóspede.
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
As refeições deixaram a desejar em relação a qualidade. Pizza razoavel, pães, frutas. Precisa melhorar sabor, textura, validade do alimento
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Já estive no hotel algumas vezes. As acomodações melhoraram muito, o parque é muito bom e seguro, ótimo para crianças e adolescentes.... mas o serviço coloca tudo a perder. No feriado de carnaval entre estadia e consumo gastamos aproximadamente R$ 20.000,00, mas o serviço é incompatível com o valor.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A educação de toda a equipe 👏👏👏
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Excelente hotel. Fazendo reforma agora, esta melhorando bastante. Infelizmenre estava com a piscina principal fechada
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza e hospitalidade!
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Quarto com pouco conforto, almofadas demais na cama,ededron muito espeço e desconfortavel, falta de criado mudo, uma única cadeira velha para assentar,janela dificel de abrir e fechar .
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service

Bom

O lugar é excelente, porém peca muito no atendimento.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quase perfeito

O hotel é ótimo, acesso fácil ao Hot Park. Tem uma piscina agradável. Os quartos são pequenos, mas satisfatório. Tudo bem novinho e limpo. A brinquedoteca não tem muitos atrativos, acredito que pra criança, ainda seja a melhor opção se hospedar no Pousada. Destaque para o atendimento, todos os funcionários muito atenciosos e educados. Pra mim o ponto negativo foi a comida. Nossa reserva incluía café da manhã e almoço e aparentemente tudo é perfeito, de variedade e beleza, até vc provar. Nada com sabor e tudo ressecado. Todos os pães e bolos duros e ressecado. Acho que refrigeram tudo e servem no dia seguinte. O café é servido na mesa em cafeteiras, mas é imbebivel! Gosto de pő velho e café queimado. E o de máquina cobram a parte. Sei que não é fácil fazer comida para muita gente, mas pequenos detalhes poderiam ser melhorados. Não tem nada melhor (e mais simples) que um bolo fofinho e um café fresquinho.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Property conditions & facilities

Lotado

Muito lotado, dificil ate para entrar na piscina e arrumar uma cadeira para deixar as suas coisas.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Confortável, mas com sérios problemas de custo-ben

Estive hospedado recentemente e, embora as acomodações sejam confortáveis (ainda que pequenas), a experiência como um todo ficou bastante aquém do esperado — especialmente se compararmos com resorts do mesmo porte. O jantar não está incluso na diária, o que já é um ponto fora da curva para esse tipo de hospedagem. Essa prática está em desuso porque frustra o cliente: você se organiza para uma viagem e acaba surpreendido com custos extras. Além disso, os valores cobrados por itens simples, como sorvete, cerveja e porções, são extremamente elevados — superiores, inclusive, aos praticados em resorts mais sofisticados de São Paulo. A título de comparação: hotéis como o Bourbon Atibaia e o Tauá oferecem pensão completa, comida excelente com chefs internacionais e preços justos mesmo nos itens à parte. Lá, você percebe que o objetivo é entregar uma boa experiência ao hóspede — aqui, infelizmente, a impressão é de exploração. Um exemplo simbólico: no jantar temático italiano, a pizza era feita com massa de mercado. Será mesmo que não seria possível ter um pizzaiolo de verdade e uma massa artesanal? Faltou cuidado, capricho e respeito pela proposta anunciada. Resumindo: o custo-benefício é ruim. Não se trata de poder pagar, mas de pagar por algo que entregue valor real. E, nesse ponto, a experiência decepciona. O único destaque positivo vai para a equipe de funcionários, que foi extremamente cordial e atenciosa durante toda a estadia.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel limpo, comida boa, próximo dos parques. No entanto, muitas coisas são cobradas à parte, como toalhas de banho, o que já poderia estar incluso na estadia. O ambiente do jantar poderia ser mais intimista e com opções de lanches e mais pratos dentro do restaurante também.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente férias em família.

Mais uma vez adoramos as férias no Rio Quente, muito bom ver hotel melhorando a cada ano.
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso ótima localização próximo das atrações
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi nossa segunda vez no resort, a estrutura é ótima, os parques estão a poucos metros de distância e proporcionam muita diversão. A gastronomia impecável, comidas variadas e saborosas, ganhei 3 KG em uma semana. O check in é confuso e demorado, quase estressante, cheguei no domingo no único voo do dia, metade do avião foi para o mesmo hotel e o resultado é fila no check in. O preço dentro do resort é abusivo e desrespeitoso. Uma dica é tirar os 10% na hora do pagamento, eles cobram sobre tudo.
Stayed 7 nights in Aug 2024