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Citadel Hotel

Calais hotel in Calais City Center

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Photo gallery for Citadel Hotel

Superior Double Room
Exterior
Lobby lounge
Superior Double Room | Bathroom
Superior Double Room
Reviews
5.6

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
28 RUE ROYALE, Calais, Pas-de-Calais, 62100
  • Popular LocationCalais Hotel de Ville9 min walk
  • Popular LocationCalais Lighthouse9 min walk
  • Popular LocationPort of Calais7 min drive
  • AirportLille (LIL-Lesquin)83 min drive

Room options

View all photos for Family Room, Connecting Rooms

Free WiFi

Family Room, Connecting Rooms

Highlights

Connecting rooms available
Free cots/infant beds
TV
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Twin Room

Free WiFi

Superior Twin Room

Highlights

TV
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Free cots/infant beds
TV
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Hôtel Metropol
Pet-friendly
Free WiFi
Breakfast available
Parking available
4.1 out of 5, Very good, (191)
The price is AU$135
for 1 night
includes taxes & fees
29 May - 30 May
Hôtel Metropol

About the area

Calais

At Citadel Hotel you'll be within steps of Parc Richelieu and Musee des Beaux-Arts et de la Dentelle. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas. There's also the convenience of self parking. .Attractions within a 20-minute drive of this Calais City Center hotel include Port of Calais and Cap Blanc-Nez.

What's nearby

  • Calais Hotel de Ville - 9 min walk
  • Town Hall - 9 min walk
  • Calais Lighthouse - 9 min walk
  • Calais Beach - 19 min walk
  • Port of Calais - 7 min drive

Getting around

  • Calais City Station - 5 min walk
  • Lille (LIL-Lesquin) - 84 min drive

Restaurants

  • Café de la Tour - 3 min walk
  • Family Pub - 1 min walk
  • Histoire Ancienne - 1 min walk
  • Café de Paris - 2 min walk
  • Le Chill - 3 min walk

About this property

Citadel Hotel

Calais hotel in Calais City Center
WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Calais hotel is smoke free.

  • 9 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Newspapers for purchase
  • No smoking on site
Citadel Hotel offers 9 accommodations with free toiletries. Guests can surf the web using complimentary wireless Internet access.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 7 per night)
  • Limited on-site parking

Food and drink

  • Breakfast available for a fee: EUR 7 per person

Conveniences

  • Limited-hour front desk
  • Newspapers in lobby

Guest services

  • No housekeeping

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Towels

Entertainment

  • TV

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately EUR 7 per person
  • Self-parking fee: EUR 7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Citadel Hotel Calais
Citadel Hotel
Citadel Calais
Citadel Hotel Hotel
Citadel Hotel Calais
Citadel Hotel Hotel Calais

Frequently asked questions

What is the cancellation policy at Citadel Hotel?

Citadel Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Citadel Hotel?

Yep, Citadel Hotel has a self car park for EUR 7 per night. Onsite parking is limited.

Are there any beaches close to Citadel Hotel?

Yep, Citadel Hotel is a short 19-minute walk from Calais Beach.

Is there a free airport shuttle available at Citadel Hotel?

No, Citadel Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Citadel Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Citadel Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 75 reviews" "
Rating 8 - Good. 20 out of 75 reviews" "
Rating 6 - Okay. 16 out of 75 reviews" "
Rating 4 - Poor. 20 out of 75 reviews" "
Rating 2 - Terrible. 15 out of 75 reviews" "

7.2/10

Cleanliness

5.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ines

Convenient
Very central, close to shops and restaurants . Only 10 drive from the Eurotunnel.
Stayed 1 night in Aug 2018

2/10 Terrible

Naresh

Even for just 1 overnight stay en-route and at (as low as) £35.00 We will NOT use this hotel again. The lights in the room were not working. Electricity wiring looked a bit dodgy. Had to leave the window open because it felt unclean. It's on the noisy road with bars and pubs. Basically didn't sleep well. Shower was leaking. Overall rubbish.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The room was clean. You get what you pay for.
Stayed 1 night in Jun 2018

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
We had 3nights at Citadel, but we had 2nights in a double room and one night in a twin. Nice crisp white bed linen and towels. Twin room felt more spacious and as it had two windows. Nice accommodation for the price. Very central for Ferry port, and bars and restaurants. Very helpful staff.
Stayed 1 night in Jun 2018

2/10 Terrible

jean , london

Disliked: Property conditions & facilities, room comfort
poor hotel no reception
pass not working ,bed was terrible, double glazing not seal properly I will not recommend this hotel to anyone not worth a star
Stayed 1 night in May 2018

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was scammed.
Hotel was locked up on arrival, it was pouring with rain. I tried the buttons no joy. I then noticed a piece of appear to call. Not mowing the local code I had to find that then call the number. Someone replied and said they would come. Someone did and we went inside. No booking on there system they said. Hotel full. Hotels.com no good they said. I was not happy. We have another hotel not far I you go there we have one room left. So in the pouring rain what else could I do. I was dire, filthy, old. No wifi, shower head broken off and a piece of cord for a shower. Bed was filthy. I eat tried to sleep, couldn't and left after 5am. Funny though that they said go to the room and I can pay when I come down, they they had taken payment by the time I came back so they found the booking. I was not pleased I was not in what I booked, as I had stayed there before with the BBC. This was a scam, total scam, never again will I be booking this way.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
ideal for stop over
central location, good for stop over, good value for rate..
Stayed 1 night in Dec 2017

8/10 Good

Bernadette

Liked: Cleanliness, property conditions & facilities, room comfort
Decent out of the Calais Budget hotels.
I returned here, after trying out all the local lowest price hotels, that's 25-35 euro. I'd rate them in this order Belazur & Citadel - yes Beffroi, Pacific - no not unless others are booked out Marie Tudor - no don't even think about it. Citadel room, I've stayed in 3 of the 9, are fine for cleanliness. Hard to work out how to use the TVs, the water in the showers can be variable, but rooms renovated, warm, not damp smelly like Pacific and Marie Tudor. Worst part is having to go to Belazur to collect the key, that's a pain and should be clearly written on the adverts on hotels.com.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Outside was warmer than the hotel room
No heating when we told the reception he just shrugged it off with no attempt to rectify the problem and it was cold that night. Perfect for those who don't like heat or warmth !
Stayed 1 night in Sep 2017

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FREEZINGHELL.com
Shockingly, the Citadel hotel, in Calais', was closed when I arrived: along with four others: some local 'scandal', involving the Police, according to locals. While trying to find somewhere else, I had my wallet pickpocketed, and I spent a rather 'purgatorial' night on a park bench. I'm currently trying to get my money back from Hotels.com. No 'accommodation' on that score either, as yet.