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The St. Regis New Capital, Cairo

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools

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Photo gallery for The St. Regis New Capital, Cairo

Exterior
Exterior
Superior Room, 2 Single Beds, Balcony, City View
Daily buffet breakfast (USD 20 per person)
Lobby
Reviews
8.2

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
New Administrative Capital, New Cairo, Cairo Governorate, 11311
  • Popular LocationAl Masa Capital, Artificial Beach11 min walk
  • Popular LocationOpen Air Mall22 min drive
  • Popular LocationEgyptian Museum46 min drive
  • AirportCairo (CAI-Cairo Intl.)47 min drive

Room options

View all photos for Royal Suite, 2 Bedrooms, Terrace

Royal Suite, 2 Bedrooms, Terrace

Royal Suite, 2 Bedrooms, Terrace

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
  • 281 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
  • 122 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 King Bed, Balcony (Balcony)

Minibar, in-room safe, desk, laptop workspace

Apartment, 1 King Bed, Balcony (Balcony)

10/10 Exceptional

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 76 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Pool View

Suite, 1 Bedroom, Balcony, Pool View | Living room

Suite, 1 Bedroom, Balcony, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 96 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Double Bed, Garden View (Balcony)

Minibar, in-room safe, desk, laptop workspace

Apartment, 1 Double Bed, Garden View (Balcony)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 126 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Villa, 3 Bedrooms, Garden View (Balcony)

Villa, 3 Bedrooms, Garden View (Balcony)

Villa, 3 Bedrooms, Garden View (Balcony)

Highlights

Outdoor play area
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 225 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony, City View

Superior Room, 1 King Bed, Balcony, City View

Superior Room, 1 King Bed, Balcony, City View

7.5/10 Good

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Balcony, City View

Superior Room, 2 Single Beds, Balcony, City View

Superior Room, 2 Single Beds, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Room, 1 King Bed, City View

Grand Room, 1 King Bed, City View

Grand Room, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
  • 86 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View

10/10 Exceptional

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Pool View

Deluxe Room, 2 Single Beds, Balcony, Pool View

Deluxe Room, 2 Single Beds, Balcony, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

New Cairo

At The St. Regis New Capital, Cairo, you'll be connected to the convention centre and 23.6 km (14.7 mi) from Open Air Mall. Highlights at this luxury hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and reflexology along with access to the sauna and hot tub. The diner, Al Khedewy, serves Middle Eastern cuisine and is open for lunch and dinner. Café Royale is the hotel's own lobby lounge. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and free kids' club. 66262 square feet (6156 square metres) of event facilities include 18 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning buffet breakfast is available. There's also free valet parking, along with the convenience of an airport shuttle. .Sights in the region of this 5-property class New Cairo hotel include Khan el-Khalili and Sultan Hussan Mosque.

What's nearby

  • Al Masa Capital, Artificial Beach - 11 min walk
  • Open Air Mall - 22 min drive
  • Khan el-Khalili - 44 min drive
  • Tahrir Square - 45 min drive
  • Egyptian Museum - 46 min drive

Getting around

  • Cairo (CAI-Cairo Intl.) - 47 min drive

Restaurants

  • عم فؤاد - 18 min drive
  • ستاربكس - 9 min drive

About this property

The St. Regis New Capital, Cairo

Luxury hotel on the beach, with 3 outdoor swimming pools
Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The St. Regis New Capital, Cairo, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Victorian hotel also offers a complimentary children's club, a children's pool and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star New Cairo hotel.

  • 434 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 66262 sq ft of conference space
  • 6156 sq. m of conference space
  • Built in 2017
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Bar by the pool
The St. Regis New Capital, Cairo offers 434 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 for adults and USD 10 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Khedewy
  • Café Royale
  • La Sponda
  • Montego
  • Pool Bar

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Conference centre (66,262 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Built in 2017
  • Designated smoking areas
  • Lifeguards
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 4:00 PM and 6:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The St. Regis New Capital, Cairo

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 69 per vehicle (return, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 4:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ALMASA Royal Palace New Capital New Cairo City
ALMASA Royal Palace New Capital Hotel New Cairo
ALMASA Royal Palace New Capital
Hotel ALMASA Royal Palace - New Capital New Cairo
New Cairo ALMASA Royal Palace - New Capital Hotel
Hotel ALMASA Royal Palace - New Capital
ALMASA Royal Palace New Capital Hotel
ALMASA Royal Palace New Capital New Cairo
ALMASA Royal Palace - New Capital New Cairo
Almasa Royal Capital Cairo

Frequently asked questions

What is the cancellation policy at The St. Regis New Capital, Cairo?

The St. Regis New Capital, Cairo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis New Capital, Cairo?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at The St. Regis New Capital, Cairo on 30 May 2024 start from AU$253.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis New Capital, Cairo?

Yep, The St. Regis New Capital, Cairo has a free self car park and free valet parking.

Are there any beaches close to The St. Regis New Capital, Cairo?

Yep, The St. Regis New Capital, Cairo is a short 11-minute walk from Al Masa Capital, Artificial Beach.

Is there a spa on site at The St. Regis New Capital, Cairo?

Yep, there is an onsite spa at The St. Regis New Capital, Cairo. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs and body treatments.

Does The St. Regis New Capital, Cairo have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 5:00 PM.

What luxury perks are available at The St. Regis New Capital, Cairo?

The St. Regis New Capital, Cairo features a private beach, 3 outdoor pools and a full-service spa.

Is The St. Regis New Capital, Cairo family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that The St. Regis New Capital, Cairo is a hit with families.

Does The St. Regis New Capital, Cairo serve breakfast?

You bet, buffet breakfast is served daily.

Is there a free airport shuttle available at The St. Regis New Capital, Cairo?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The St. Regis New Capital, Cairo?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The St. Regis New Capital, Cairo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The St. Regis New Capital, Cairo?

No, pets and service animals are not allowed.

The St. Regis New Capital, Cairo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 78 reviews" "
Rating 8 - Good. 13 out of 78 reviews" "
Rating 6 - Okay. 4 out of 78 reviews" "
Rating 4 - Poor. 4 out of 78 reviews" "
Rating 2 - Terrible. 11 out of 78 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad I stayed here. I've been to Egypt a couple times and St Regis made the second stay much more pleasant. The food at both restaurants was delicious. The rooms were beautiful, beds comfortable, good shower pressure and very quiet. All staff were accommodating and so kind. The management was top notch. I would stay here again and highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

10/10 Excellent

Arti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It definitely very beautiful hotel . We had great time staying in hotel . Staff were very helpful and we loved egyptian restaurant in hotel . Breakfast was great as well . I think there should be all-inclusive offer also be available so people staying can use most of things in hotel without a thought.
Stayed 4 nights in Dec 2023

10/10 Excellent

regan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for relaxation with tentative staff. This hotel was perfect for the two nights we spent here. The wave pool was undergoing renovations when we arrived, I think it is currently out of action until Christmas 2024. It will add a nice touch
Stayed 2 nights in Nov 2023

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Luxury Stay - great hotel and amenities
Superb amd fantastic stay at this hotel. The hotel is very luxurious Nd one of the best I have seen in the middleast. Each and every staff member was a delught and went above and beyond to provide excellent service and assistance. Special thanks to Ismail at the entrance, Abdel at fron desk, Ahmed Ismail and Farouk at Montego breakfast restaurant, Alaa our butler and Mahmoud at the spa. I highly recommend this hotel to all especially if you want to avoid the over crowded noisy Old Cairo life and relax in luxury with family.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most opulent hotels that I have ever experienced. At its opening in 2017, it must have been one of the most exquisite hotels anywhere: a man-made sandy beach, tennis courts, football (soccer) field, cinema, and usual amenities like restaurants, gym, and an opulent lobby. Five years later, the beach is closed and under repair, and some parts of the resort need some repainting and repair. The core building, however, is absolutely stunning. The pool is beautiful and the service was superb. The food and attention from the staff were excellent. It is located about 45 minutes from downtown Cairo, in an area that was desert 10 years ago. There are literally, thousands of newly-constructed apartment complexes for miles. They are unoccupied, but when the estimated 5 million people move into the new administrative district in the next decade, this resort will be the center of probably any luxury stay. My wife and I celebrated our anniversary and the staff decorated our room for a wonderful surprise for her. Kudos to the staff and management at St. Regis. Thank you for a memorable experience. We look forward to our next stay!

10/10 Excellent

Nicole K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was very nice and the property is gorgeous! However since this is New Cairo most of New Cairo is still under construction so there are very little shops or anything around you if you need anything. That's not the hotels fault however in our case airline lost our luggage and were without our clothes for 2 days so we had to buy items when coming back from one of our excursions. Staff was extremely nice and most were able to communicate with us just fine. The rooms are lovely as well as the amenities. My husband only had one concern we rented bikes at the hotel for an hour and the bikes were not up to par for riding e.g brakes weren't working, needed air and tires Etc. The hotel also only had three restaurants and we can only utilize two since one was Buffet and was only open for breakfast hours which wasn't convenient for us since we fast during the morning hours so our dinner and lunches were only with room service or the two remaining restaurants however the food was excellent and the service as well.
Stayed 6 nights in Aug 2023

10/10 Excellent

Haitham, Amman

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 3 nights in Jul 2023

10/10 Excellent

Yehia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We originally planned to stay there for one night but ended up by staying there for four nights because we enjoyed our stay very much because of the nice facilities and friendly staff. The only issue we had was that some of the guests were noisy around the pool area when they played their music loudly even at early morning hours. Some of them even played loud music in the breakfast area ( Montgeo ). We asked the staff to instruct them to turn down the music and the staff reluctantly did that after repeated request.

10/10 Excellent

Georgio

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the hotel. The food at the restaurants tasted great. Indoor outdoor pool was great. They have the best hotel weight room I have ever seen. Sucked that the beach was not functioning though. Staff was extremely friendly and they all wished my wife a happy birthday.
Stayed 3 nights in Apr 2023