2/10 Terrible
Ramy
17 Sept 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Dishonesty in their advertisement: 1. despite of free shuttle add, I was asked to pay 1400 eg Lb to reach the air port via shuttle 2. there is no shuttle, it is an uber car. Going to the airport I was so scared from the driver who wears flip flop and shorts with limited knowledge about the airports 3. Their add said 30 minutes away from the airport but they are over an hour away from the airport.
unusual bathroom: water flows against the drain, very low hand shower that only reaches your legs, & flushing the toilet = water out of the toilet seat.
No sheets were changed for 3 days, sheets are not clean, and once they knew I am leaving no one will touch anything in the room despite of dirty floor and used bathroom.
Nice Jacuzzi but nothing around it such as towel hanger, foot towel, chair or anything. The room had a bed, a dresser, bedside table, and a sofa. I had to ask for a table so I can eat on it and a chair to sit on.
I asked to exchange dollars and it took them more than a day to do so despite of telling me it should not take more than an hour. There is no indoors dinning area. Only very small outdoor area for breakfast.
Finally, I would not recommend this place to no one. Honesty and cleanliness are very vital and what I paid was toooooo much than anything in this place worth.
Ramy
Stayed 3 nights in Sep 2025
