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Sofitel Cairo Downtown Nile

5.0 star property
Luxury hotel connected to the convention centre in Cairo with 4 restaurants

Photo gallery for Sofitel Cairo Downtown Nile

Restaurant
View from room
View from room
Sauna, steam room, body treatments, deep-tissue massages
Opera Suite, 2 Double Beds, Nile View, Club Millesime Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
The current price is AU$412
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
Cairo, Cairo
  • Place, Al Fustat Garden
    ‪10 min walk‬
  • Place, Egyptian Museum
    ‪2 min drive‬
  • Place, Tahrir Square
    ‪3 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Classic Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Classic Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, River View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, River View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 2 Double Beds, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Opera Suite, 1 King Bed, Nile View, Club Millesime Access

55-inch flat-screen TV with satellite channels, LCD TV

Opera Suite, 1 King Bed, Nile View, Club Millesime Access

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 94 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Opera Suite, 2 Double Beds, Nile View, Club Millesime Access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Opera Suite, 2 Double Beds, Nile View, Club Millesime Access

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 94 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Executive Room, 1 King Bed, Club lounge access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Executive Room, 2 Double Beds, Club lounge access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Prestige Suite, 1 King Bed, Nile View, Club Millesime Access

Prestige Suite, 1 King Bed, Nile View, Club Millesime Access | Living area

Prestige Suite, 1 King Bed, Nile View, Club Millesime Access

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 84 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, River View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Room, 1 King Bed, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, River View

Presidential Suite, 1 King Bed, River View

Presidential Suite, 1 King Bed, River View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 202 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 2 Double Beds

Royal Suite, 2 Double Beds

Royal Suite, 2 Double Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 315 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cairo

Sofitel Cairo Downtown Nile places you in the centre of Cairo, connected to the convention centre and within just a 15-minute stroll of Manyal Palace Museum and Al Fustat Garden. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. Enjoy the outdoor swimming pool and 24-hour gym as well as access to aerobics classes. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 5-property class Downtown Cairo hotel include Tahrir Square and Egyptian Museum.

What's nearby

  • Al Fustat Garden - 10 min walk - 0.9 km
  • Djoser's Pyramid - 10 min walk - 0.9 km
  • Egyptian Museum - 2 min drive - 2.7 km
  • Talaat Harb Street - 3 min drive - 2.7 km
  • Tahrir Square - 3 min drive - 3.1 km

Getting around

  • Imbaba Station - 4 min drive
  • Masbero Station - 20 min walk
  • Cairo (CAI-Cairo Intl.) - 43 min drive

Restaurants

  • ‪شاي جمر - ‬9 min walk
  • ‪Conrad Cairo Executive Lounge - ‬2 min walk
  • ‪The St. Regis Bar & Water Garden - ‬3 min walk
  • ‪مطعم الكوت للمأكولات الكويتية - ‬10 min walk
  • ‪Hala Cafe - ‬8 min walk

About this property

Sofitel Cairo Downtown Nile

Luxury hotel connected to the convention centre in Cairo with 4 restaurants
Sofitel Cairo Downtown Nile offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury Sofitel Cairo Downtown Nile. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

  • 1 guestroom or unit
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Coffee shop
Air-conditioned accommodation at Sofitel Cairo Downtown Nile offers minibars and complimentary bottles of water. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Cairo hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 38 for adults and EUR 19 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (102 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: EUR 100

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Cairo Downtown Nile

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 38 for adults and from EUR 19 for children
  • Covered self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Late check-out fee: EUR 100
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit/debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts credit or debit cards, Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Conrad Cairo Casino Cairo
Conrad Cairo Hotel Casino Hotel
Conrad Cairo Hotel Casino Cairo
Conrad Cairo Hotel Casino Hotel Cairo
Sofitel Cairo Nile Cairo
Conrad Cairo Hotel Casino
Sofitel Cairo Downtown Nile Hotel
Sofitel Cairo Downtown Nile Cairo
Sofitel Cairo Downtown Nile Hotel Cairo

Frequently asked questions

Is parking available at Sofitel Cairo Downtown Nile?

Yep, Sofitel Cairo Downtown Nile has a covered self car park for EUR 25 per day. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Sofitel Cairo Downtown Nile?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Sofitel Cairo Downtown Nile on 13 Dec 2025 start from AU$411.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Sofitel Cairo Downtown Nile?

Yep, there is an onsite spa at Sofitel Cairo Downtown Nile. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Sofitel Cairo Downtown Nile have a pool?

Sofitel Cairo Downtown Nile has an outdoor pool.

What luxury perks are available at Sofitel Cairo Downtown Nile?

Sofitel Cairo Downtown Nile features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Sofitel Cairo Downtown Nile a romantic place to stay?

24-hour room service, rainfall showerheads, and premium bedding all help set the scene for a sizzling getaway at Sofitel Cairo Downtown Nile.

Is Sofitel Cairo Downtown Nile family-friendly?

You bet! With amenities such as an outdoor pool and free infant beds, it's no surprise that Sofitel Cairo Downtown Nile is a winner with our family travellers.

Does Sofitel Cairo Downtown Nile serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sofitel Cairo Downtown Nile?

No, Sofitel Cairo Downtown Nile does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Cairo Downtown Nile?

Yep, Sofitel Cairo Downtown Nile has 4 restaurants.

What time are check-in & check-out at Sofitel Cairo Downtown Nile?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Cairo Downtown Nile?

No, pets and service animals are not allowed.

Sofitel Cairo Downtown Nile Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 131 reviews
Rating 8 - Good. 21 out of 131 reviews
Rating 6 - Okay. 10 out of 131 reviews
Rating 4 - Poor. 8 out of 131 reviews
Rating 2 - Terrible. 9 out of 131 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sekai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing! Would stay again

Hotel was absolutely amazing. Staff were helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please forgive me, I accidentally left a 1-star review earlier and haven’t been able to figure out how to remove it. I want to make it clear that I truly enjoyed my stay at Sofitel! In fact, I loved it so much that I extended my trip by two extra nights and chose to continue staying at Sofitel. The service and staff were absolutely wonderful, everyone was very friendly, helpful, and extremely accommodating. The room was clean and comfortable, and while it was a little noisy on the balcony, once the doors were closed, it was very quiet inside. The views were lovely, and the atmosphere was relaxing. The restaurants served great food, we especially enjoyed the Lebanese restaurant and ended up dining there almost every day because the food was so delicious! Overall, a fantastic experience. Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Frederique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Sofitel in Cairo. From the moment we arrived, the service was exceptional—front desk, concierge, and every team member we encountered went above and beyond to make our experience enjoyable. The pool area and gym were well managed, and the spa was truly relaxing. Our room was spotless and very comfortable, making it easy to unwind after exploring the city. The hotel’s location is also excellent, close to everything we needed. Overall, everything about our stay exceeded expectations, and we would highly recommend the Sofitel Cairo to anyone visiting the city.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nazneen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, breakfast lovely, staff helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Dua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service
Stayed 4 nights in Aug 2025

8/10 Good

Iuli

Liked: Staff & service, property conditions & facilities
In general the hotel was nice. The food at the Lebanese restaurant was very good! Our hotel room bathroom was a bit dirty and in a state of disrepair (toilet roll holder fell off the wall and was filled with sticky wet glue), hair in the shower drain. Staff were quite friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

Fadi, Sterling Heights

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Wahida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff and very professional.
Stayed 2 nights in Aug 2025

10/10 Excellent

ALEXANDER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and Staff amazing, service excellent
Stayed 4 nights in Aug 2025

2/10 Terrible

NAVEEN SHARIF ABDEL

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Awful reception staff- mean, condescending and definitely need training before standing in front of customers to understand their job properly. Particularly Dina and Mohammed. I had booked via Expedia for 1 adult 3 kids ( with the correct ages). Expedia automatically changed it to the required 3 adults and 1 child as per the requirements of the hotel. However - on check in, they refused to let me check in unless I paid $400 as they assumed the booking was for three children. I showed them the terms and conditions of Expedia and they refused - insisting that the breakfast is expensive and that has to be covered hence I should pay $400. Numerous conversations with Dina - showing her the terms but she refused to listen and said she will be kind and charge me $195 instead. They basically said pay this or you can go elsewhere I paid- as I had my family with me - left a bad taste. While leaving the hotel on my last day I spoke to another manager Mohammed -I could tell I was wasting my time. I asked for my money back and he smiled and refused. Advise not to stay in this hotel if you don’t want to ruin your stay. Expedia were not helpful in this matter either - the hotel first responded saying is the policy, second that oh as the reservation was for 3 adults we charged the price for the child. Thankfully being an Accor member helped and they helped with a refund.
Stayed 3 nights in Aug 2025

2/10 Terrible

Christina

Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sofitel

The Sofitel is perfectly located in the heart of the city adjacent to the Nile. The entertainment is such that you don't have to leave your hotel if you choose not too. The views of the Nile and sunset are perfect from the 3rd floor. The sunken tub is a dream after a long day of exploring the city. I would highly recommend and will stay here again.
Stayed 3 nights in Aug 2025

4/10 Poor

Abdulla

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

The Hotel will not be my option in future!

I suffered from the daily maintenance by my requested from the hotel for the bathroom and safe, not to mention the hotel staff's indifference to the suffering I experienced in the room, and their disregard for my request to switch rooms or meet with the hospitality team. They explained to me that there were no vacant rooms, but after checking the booking websites, I found approximately seven suites in the same category as mine were vacant. First, the receptionist, named Hussein, acted deceitfully with me, explaining that he had allocated me the best suite room in the hotel. I didn't understand what he meant except that this suite room was free of problems. It makes no sense for him to tell me it was the best suite room when it was similar to all the suites in the same category. I was surprised to find it on the 9th floor, even though I had reserved with access to the Milestone Club. it's supposed to be on the 20th floor or higher. This is where the problems began. The 9th floor is closer to the hustle and bustle of the Corniche than the suites on the upper floors. The safety box doesn't work, even after maintenance. It breaks down the next day, when they replace it after shortly before my stay ended. Of course, but clearly it was of poor quality, as you have to set a password for it every day! The bathroom was another major disaster. The water is always scalding hot in the early morning and water seeping in from the sink and toilet, And so on ! In short, will not back again!
Stayed 6 nights in Aug 2025

10/10 Excellent

Ali

Stayed 1 night in Aug 2025

10/10 Excellent

Kadijah

Stayed 3 nights in Aug 2025

10/10 Excellent

Karem

Liked: Cleanliness, property conditions & facilities
Elegant and clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohanad

Liked: Cleanliness, property conditions & facilities, room comfort

Family trip

Great Location, staff friendly, highly recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Dean, Springfield Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jayne

Travelled with family
Liked: Amenities
Check in slow. Customer service ok. I ordered two beers and they were given to me warm with Service charge on top. Massage was phenomenal. Rooms are great. View from restaurant is lovely. Food ok but didn’t like my main meal so didn’t touch it.
Stayed 1 night in Aug 2025

10/10 Excellent

KONSTANTINOS

Stayed 1 night in Aug 2025

10/10 Excellent

María

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I’ve ever stayed in Cairo. The staff ia incredibly friendly and helpful, the rooms are big, nice and clean. The breakfast was great. I would like to know what the smell around the hotel is because it smells delicious. The bakery downstairs at the lobby is also really good. The view from the pool area is also very good. I would definitely come back and recommend this hotel 100%. I would just like to clarify that when it says that the spa is included it means the use of the jacuzzi.
Stayed 4 nights in Jul 2025

6/10 Okay

ghaida

Stayed 1 night in Aug 2025

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 3 nights in Jul 2025

10/10 Excellent

Altaf

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at amazing price, staff are fantastic, great hospitality
Stayed 3 nights in Jul 2025