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Best View Pyramids Hotel

Property class: 3

Photo gallery for Best View Pyramids Hotel

Lobby sitting area
Rooftop terrace
Deluxe King Suite With Pyramids View
Exterior
Breakfast, lunch, dinner served; local and international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is AU$57
includes taxes & fees
12 May - 13 May

Explore the area

View map
13 Gamal Abd Nasser Street, Nazlet El Samman, Al Haram, Giza, 12557
  • Place, Giza Pyramid Complex
    ‪5 min walk‬
  • Place, Great Sphinx of Giza
    ‪7 min walk‬
  • Place, Pyramid of Khufu
    ‪6 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.0 out of 10
Very good
(9 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

7.4 out of 10
Good
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Twin Room, Balcony

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Luxury Suite, Jetted Tub

Luxury Suite, Jetted Tub

Luxury Suite, Jetted Tub

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room -pyramid view

Deluxe Triple Room -pyramid view

Deluxe Triple Room -pyramid view

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe King Suite With Pyramids View

Deluxe King Suite With Pyramids View

Deluxe King Suite With Pyramids View

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Giza

At Best View Pyramids Hotel you'll be within just a 10-minute stroll of popular attractions like Giza Pyramid Complex and Great Sphinx of Giza. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Giza hotel include Pyramid of Khufu and Grand Egyptian Museum.

What's nearby

  • Giza Pyramid Complex - 5 min walk - 0.5 km
  • Sound and Light Theater - 5 min walk - 0.5 km
  • Great Sphinx of Giza - 7 min walk - 0.6 km
  • Pyramid of Khufu - 6 min drive - 1.2 km
  • Pyramid of Menkaure - 12 min drive - 2.7 km

Getting around

  • Al-Zahraa Station - 12 min drive
  • Imbaba Station - 18 min drive
  • Giza (SPX-Sphinx Intl.) - 40 min drive

Restaurants

  • ‪9 Pyramids Lounge - ‬15 min drive
  • ‪Abou Shakra | ابو شقرة - ‬4 min walk
  • ‪Restaurant El Dar Darak - ‬7 min walk
  • ‪Cleopatra Restaurant - ‬12 min walk
  • ‪139 Lounge Bar & Terrace - ‬7 min drive

About this property

Best View Pyramids Hotel

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Best View Pyramids Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Giza hotel is smoke free.

  • 18 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best View Pyramids Hotel offers 18 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. This Giza hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and microwaves can be requested.

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
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The price is AU$95
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash.

Property is also known as

Best View Pyramids Hotel Giza
Best View Pyramids Giza
Best View Pyramids
Best View Pyramids Hotel Giza
Best View Pyramids Hotel Hotel
Best View Pyramids Hotel Hotel Giza

Frequently asked questions

What is the cancellation policy at Best View Pyramids Hotel?

Best View Pyramids Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Best View Pyramids Hotel?

As of 24 Apr 2026, prices found for a 1-night stay for 2 adults at Best View Pyramids Hotel on 12 May 2026 start from AU$57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Best View Pyramids Hotel?

Yep, Best View Pyramids Hotel has a free self car park. Onsite parking is limited.

Is Best View Pyramids Hotel family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as childcare services in the guestrooms, it's no surprise that Best View Pyramids Hotel is a hit with families.

Does Best View Pyramids Hotel serve breakfast?

Sure does, complimentary continental brekkie is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Best View Pyramids Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Best View Pyramids Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best View Pyramids Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Best View Pyramids Hotel?

No, pets are not allowed.

Best View Pyramids Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 723 reviews
Rating 8 - Good. 115 out of 723 reviews
Rating 6 - Okay. 74 out of 723 reviews
Rating 4 - Poor. 42 out of 723 reviews
Rating 2 - Terrible. 105 out of 723 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We got free shuttle service from the airport because we booked for 3 days which was very nice after a long trip overseas. The staff at Best View Pyramids Hotel were all extremely friendly and helpful. We especially appreciated the staff at breakfast in the mornings. The included breakfast had a large variety of food to choose from and was very tasty.
Stayed 3 nights in Jan 2026

6/10 Okay

Ecem

Stayed 1 night in Dec 2025

8/10 Good

Johnny

Liked: Staff & service
Stayed 1 night in Jan 2026

6/10 Okay

Erika

Travelled with partner
Overall, I do not regret staying at Best View Pyramids as the pyramid view was worth it. However, I do feel that I should be honest in my review. We booked the suite and were glad we had the nice view but the suite was misleading as you would not be able to enjoy a bath and the pyramid view like the images portray since the balcony is not private and others can easily see in. Plus the bathtub looked like it had not been cleaned recently. The sheets also appeared to be dirty and overall the room could’ve been cleaner. Outside of the hotel was a bit chaotic with sheep, camels, horses, lots and lots of people. I wouldn’t plan on walking anywhere. However, I did feel completely safe inside the hotel. Lastly, the staff were friendly and welcoming, however, they are trying to take advantage of their guests. They covered a ride from the airport but were going to charge $40 USD to get back to the airport so we booked an uber for $10 instead. They also charged us $120 for the New Years Party which we quickly realized was outrageous when we were only paying around $10-$20 for all of our other meals. The breakfast was free and very tasty.
Stayed 4 nights in Dec 2025

8/10 Good

Sean

Travelled with family
Pros - Fantastic View from the rooftop and breakfast. (tip a little and the staff will really take care of you) feeling of being safe in a "challenging" area. Very nice staff. For what we paid - it was fine. Cons - Location has a lot animals in close proximity - Horses, camels, dogs, which create a smell and noise at night. This is not unique for the immediate area. Older property but maintained well, could use new towels, etc. had challenges with consistent wifi in the room but hot water and AC/heat worked well in our room. This was our first stay in Cairo area and we wanted a view and safe spot above all. - if you want a great view and good breakfast for a good price - this is a solid choice. You do get what you pay for so keep that in mind if your looking for "western" hotel standards...
Stayed 6 nights in Dec 2025

2/10 Terrible

Muneerah

Travelled with partner
Rooms are very dated. No hot water and the rooms are freezing. There is a stable right in front of the hotel with horse excrement everywhere. Lots of scammers and greedy people who don’t leave you alone. Wouldn’t recommend staying here or anywhere in Giza.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Best View Pyramids Hotel during our visit to Giza, and it was a truly memorable experience. We were visiting from the USA, and from the moment we arrived, we felt comfortable and well taken care of. We also felt completely safe in Giza during our stay. The location is absolutely incredible you get some of the most amazing views of the Pyramids, especially from the hotel. Waking up and seeing them so close is something we will never forget. The rooms were clean and well maintained, and the overall stay was very comfortable. The staff were friendly, welcoming, and helpful throughout our time there. They also offer airport pickup and drop-off, which made arriving and leaving Giza easy and stress-free. When we arrived, we were welcomed with a refreshing blueberry drink, a really nice touch after traveling. The breakfast was very good, with a nice selection, and the chef was extremely friendly and helpful, always checking to make sure everything was okay. Overall, this hotel offers an unbeatable location, great service, and a warm, welcoming atmosphere. I would highly recommend Best View Pyramids Hotel to anyone visiting Giza and wanting a unique experience close to the Pyramids.
Stayed 2 nights in Oct 2025

6/10 Okay

Shardae

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I made a list: The moment you step out of the taxi you are bombarded with a horrible smell and locals harassing you to buy things. Hotel needs upgrading. No WIFI! It did not work at all! The hot tub in the room was filthy. The AC was horrible. Barely worked. The shower water stopped running minutes into my shower. Daily. Dirty sheets upon arrival. No small towels. Our room was cleaned and the sheets were not changed. Smelled like cigarettes in the lobby and in room. Lobby is always filled with locals that harass you, making very obscene comments. They over charge you for the tours and taxi’s. They act like their helping you and their ripping you off. I did my research and I was over charged hundreds of dollars for the tours purchased through them. The tour guides they send you with harass you for $. They hassle you to purchase things. Outside the hotel smells terrible. Which seeps into the hotel lobby. Smelled like animals and manure. Not a safe area. If you must, you only need a day in Giza. Please get a private driver!
Stayed 3 nights in Nov 2025

6/10 Okay

Kevin

Travelled with family
Liked: Room comfort
The included airport transport is only for pick up. Not back to the airport. The rooms were quiet. A/c and hot water worked. But wifi never worked. The breakfast was not good and not worth a selling feature. The location is good because it’s a 5 min walk to the Giza pyramids. But the outside of the hotel looks and smells like a barn with camels, goats and horses running around. Watch where you step!
Stayed 2 nights in Nov 2025

6/10 Okay

Stephanie, Philadelphia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff is amazing!!! Breakfast is amazing! Room is clean but « pyramids view » in room title is misleading. There is a tiny window with a screen from which you barely see anything. Also the area is very unsafe.
Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Rooms in poor state of repair. Whole place needs love. Staff very courteous and helpful. Lucky if you get hot water and water pressure terrible. Toilet takes 15min to refill. The chef is very helpful and great. The menu they have for food and drinks doesnt apply. Dinner is whatever the chef prepares. Very tasty. The wine was served warm. Enjoy the camels goats and horses crapping in the street out the front. Good view of pyramids from the roof bar. Room wasnt serviced daily. The phone in the bar is soooo loud and intrusive. But we had fun!!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Melony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful blessing to stay at the Best View Pyramids Hotel . I was a Solo Traveler from New York City. I felt at home away from home, safe and secure.. The staff here is so kind and so accommodating. My room was modest and lovely. I really appreciated that on the rooftop I could see the Pyramids and the Pyramid Light Show. The Rooftop is also a wonderful location for Meditation and Spiritual musings. Best View Pyramids Hotel offers a complimentary breakfast. They have restaurant here. And oh my goodness, they have tours to go to the pyramids, a dinner cruise, to ride the Falucca at sunset and so much more! For a fee they can make arrangements for airport departure I highly recommend Best View Pyramids Hotel. In addition to the staff I must say the owner Adam is so very gracious.
Stayed 13 nights in Oct 2025

6/10 Okay

Omar

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great, pluming was terrible.
Stayed 4 nights in Oct 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were very impressed by the friendliness and kindness of the employees and management at the hotel. The rooms were clean, spacious and well kept. The food from the hotel kitchen was extremely good, large portions, delicious and a very reasonable cost. The rooftop dining area is incredible with a perfect view of the pyramids, it’s a very nice place to sit and relax. I recommend booking any excursions through the hotel to avoid any hassles. My wife and I recommend this hotel and would stay again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon checking in I was informed my suite wasn’t ready because of electrical problems and that it would be ready the following day. This should’ve been my que to leave but I gave them the benefit of the doubt. Unfortunately it went downhill from there. The room we were given had a dirty shower stall. The shower also overflowed because the water would go down the drain slowly. We had to place several towels on the floor to catch the water. The towel rack came off the hinges by just removing a towel from the rack. I asked for an iron and I was told they didn't have iron but could have it sent to get ironed outside the hotel. The following day I was told I would not be getting the room I booked which was the pyramids view room and was the ONLY reason I came to this hotel. I wasn’t offered any compensation until hours later. When I returned from my tour I found my room was not cleaned and it was nearly 9pm. We also had to request clean towels and were given the towels meant to be placed on the floor when exiting the shower. Also the outside of the hotel has several camels and horse carriages and as soon as you step outside of the hotel you’re greeted by the strong smell of manure. The manager tried to “offer” me tours but I already had all of ny tours booked including transportation. He then offered to give me a refund for the difference in the rooms and got an attitude when I told him I would contact hotels.com to ask for a refund because he was trying to charge me extra fees.
Stayed 2 nights in Oct 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was easily one of the worst hotel experiences I’ve ever had. I booked through Expedia, confirmed my stay, and told them I’d arrive a day late they said it was fine. When I landed at 10 a.m., no one showed to pick me up like they promised. I called, texted, no response. Stranded in a foreign country with no help. Paid for my own overpriced cab. Got to the hotel, and they tell me my room’s not ready, then immediately try to push a $1,400 tour package. They offered a “free” pyramid trip to sweeten the deal then tried to charge me $150 for it after. Still no room. Instead, they moved me to a sketchy alleyway “sister hotel” with no pyramid view, barking dogs, cats fighting all night, no toilet paper, no amenities, and no peace. The free breakfast? Couldn’t even eat it. The view I paid for? Gone. The return trip to the airport they promised? They didn’t even help me get to the better hotel I had to book myself for over $1,000 just to feel safe and comfortable. You’d think after ruining my experience they’d at least give me a ride nope, they charged me for that too. Expedia didn’t refund me, and this hotel did nothing but lie, scam, and leave me hanging. You don’t get to mistreat people and expect nothing in return. What comes around goes around and here’s your review. Hope it stops others from booking this mess.
Stayed 8 nights in Oct 2025

4/10 Poor

Eric

Liked: Cleanliness
Disliked: Property conditions & facilities
Pros- The room was very clean. Brilliant view. Dinner was good. Theyre helpful. Cons- The balcony is shared so anyone can sit there or pass by your window. So you dont have your own balcony. The wifi was awful. The shower clogged or barely produced any water. The tap sometimes did not produce any water. The customer service was good overall. Breakfast was mediocre, remains of the previous nights dinner. They dont clean the room. They overcharge (taxi, tours) Overall, i wouldnt stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Anna

Travelled with partner
Liked: Staff & service
For the price and location this hotel can’t be beaten Some staff were an absolute delight. Some were so so Overall they tried hard, and I had a room with a bed, bathroom and amazing view of the Giza plateau A few renovations are needed but if price and location matter this is a good solid cheap option
Stayed 3 nights in Oct 2025

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities
Do yourself a favour and do not book with this hotel the only thing good about it was the view other than that they will get you in a tourist trap that will cost you thousands of dollars very little experience for the money that you will pay worst travel trip I have ever had in my entire life outside of the staff Wife who is a travel agent. Everything else was crap will never come back to this country and will never stay with this hotel ever again furthermore, the manager trapped myself and my husband in the lobby and forced us in a previous day to give a good review and I felt extremely intimidated and threatened. Did not feel safe the entire time do not book here. Do yourself a favour and do not book here
Stayed 4 nights in Sep 2025

10/10 Excellent

Cheryl, LANDSBOROUGH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Meggan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived from airport after midnight and was asked to take a seat. We were exhausted after over 24 hours of travel. We were told the room we had booked over 6 mos ago was not available. He said there was a problem with the room and that we could move the next day. He tried to get us to commit to their private car to take us to papyrus and cotton shops. We were absolutely exhausted and just wanted to go to our room but he kept pushing trying to get a time for the car tour. He wouldn't give us keys to the room without telling him what time he could call us for the trip we didn't want. After moving the next day to the pyramid view room that we had paid for (there are only 3 rooms) we spoke with other guests in the pyramid view rooms. They had the same experience with their room not being ready. They said that guests were in our room the previous evening. They are double booking and this is not acceptable. The AC didn't work well. Room was extremely hot. No compensation offered and when we explained at check out that we were not happy since we paid for the view room. They then continued to book us transportation to the airport at 3 times the price stating that tip was already included. The Driver demanded extra to give us our suitcases even though we paid hotel . The smell of horses and livestock is nauseating, flies are a huge problem, dishes are not clean and breakfast buffet is not heated to safe temperatures. The good part, great view, nice bar staff and housekeeping.
Stayed 4 nights in Sep 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, friendly and best hotel with pyramid views in the area. Best View pyramids hotel is a great choice for your visit. Booked deluxe King suite with pyramid view and Jacuzzi tub. Staff booked us with Nada as our tour guide, she is a 10 out of 10. Great English and very knowledgeable! Best time ever!!! Highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best view is real!!!

The view of this hotel is incredible!!! Manager helped us out when suitcase broke in middle of night & gave us free ride to get another bag. Best view in Cairo!
Stayed 3 nights in Sep 2025

2/10 Terrible

Nicky

Travelled with family
Disliked: Staff & service, amenities
I was here last week. In front of the hotel smelled of Camel poop. Granted the location for the camel used for the camel rides parked their camel in front. But it smelled so so bad. The first day we got here there was a middle aged man and a guy in his early 20’s who greeted us behind the desk. They interrogated me and my girlfriend to find out if we booked all our excursions. Which we answered we did because we were prepared for the trip. They immediately their demeanor changed. And they seemed very upset. Infact… the younger guy in his 20’s never greeted or said hello to us again after he found out that we book our tours prior coming to Egypt. They had promised us through Expedia that the rides from the hotel to the airport was included…. He denied our ride goin going back to the airport when it was time to leave. He actually challenged us that they didn’t offer the service. And this free option is on this Expedia website. He seemed so annoyed where it was uncomfortable.The rest of the staff… weee actually very nice. All of the guys on the rooftop where our room was located was amazing very kind and sweet. The person responsible for cleaning the room did a great job, the complimentary breakfast was great. The room had an AMAZING VIEW of the pyramids. This is the only reason why i didn’t give them all low scores. We didn’t get this service or treatment in Cairo or Luxor. The service there was absolutely amazing from beginning to end. There 2 nicewomen who worked in the lobby
Stayed 5 nights in Sep 2025

2/10 Terrible

Tammy

Stayed 1 night in Sep 2025