Best Western Suites Le Jardin Caldas Novas

3.5 star property
Family-friendly hotel with 4 outdoor pools and free breakfast

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

Deluxe Suite, 1 Queen Bed, Non Smoking

Deluxe Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed - queen
Hairdryer
Private bathroom
Minibar
Cable channels
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

About the area

Caldas Novas

A family-friendly stay in the heart of Caldas Novas awaits you at Best Western Suites Le Jardin Caldas Novas. Within just a 15-minute stroll, you'll find Water Park and Plaza Orlando Mestre. Highlights at this hotel include 4 outdoor swimming pools, a restaurant and free breakfast. .The restaurant, Le Jardin, serves international cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, outdoor tennis court, Hot tub and sauna. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .In proximity to this 3.5-property class Termal hotel you'll find Hot Park.

What's nearby

  • Water Park - 12 min walk - 1.0 km
  • Liberty Square - 12 min walk - 1.0 km
  • Feira do Luar - 15 min walk - 1.3 km
  • Acqua Park diRoma - 3 min drive - 2.2 km
  • Japanese Gardens - 4 min drive - 3.0 km

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 6 min drive

Restaurants

  • ‪Buteco Do Simprão Caldas Novas - ‬6 min walk
  • ‪Panificadora Sabor do Trigo - ‬3 min walk
  • ‪Steakout Grelhados E Vinhos - ‬1 min walk
  • ‪Piratas Pizzaria CN - ‬2 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Best Western Suites Le Jardin Caldas Novas

Family-friendly hotel with 4 outdoor pools and free breakfast
Best Western Suites Le Jardin Caldas Novas offers its guests 4 outdoor swimming pools, an outdoor tennis court, Access to hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. A fitness centre, spa services, and a terrace are also featured at the family-friendly Best Western Suites Le Jardin Caldas Novas. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Caldas Novas hotel.

  • 350 guestrooms or units
  • 10 levels
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Best Western Suites Le Jardin Caldas Novas offers 350 air-conditioned accommodations with minibars and a safe. 21-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Jardin

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • Lift

More

  • 10 floors
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 6:00 AM to 11:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

BEST WESTERN Suites Le Jardin Caldas Novas Brazil
Best Western Suites Jardin Caldas Novas Hotel
Best Western Suites Jardin Hotel
Best Western Suites Jardin Caldas Novas
Best Western Suites Jardin
Suites Le Jardin Caldas Novas
Best Western Suites Le Jardin Caldas Novas Hotel
Best Western Suites Le Jardin Caldas Novas Caldas Novas
Best Western Suites Le Jardin Caldas Novas Hotel Caldas Novas

Frequently asked questions

Is parking available at Best Western Suites Le Jardin Caldas Novas?

Yep, Best Western Suites Le Jardin Caldas Novas has a free self car park and free valet parking. Onsite parking is limited.

How much does it cost to stay at Best Western Suites Le Jardin Caldas Novas?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Suites Le Jardin Caldas Novas on 24 Nov 2025 start from AU$156.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Best Western Suites Le Jardin Caldas Novas?

There's no onsite spa, but this property does offer spa services.

Does Best Western Suites Le Jardin Caldas Novas have a pool?

Best Western Suites Le Jardin Caldas Novas has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 11:00 PM.

Does Best Western Suites Le Jardin Caldas Novas have a waterslide?

No, there is no waterslide at Best Western Suites Le Jardin Caldas Novas, but Water Park is a short 10-minute walk away.

Is Best Western Suites Le Jardin Caldas Novas family-friendly?

You bet! With amenities such as a playground, an arcade and 4 outdoor pools, it's no surprise that Best Western Suites Le Jardin Caldas Novas is a hit with families.

Is there a free airport shuttle available at Best Western Suites Le Jardin Caldas Novas?

No, Best Western Suites Le Jardin Caldas Novas does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Suites Le Jardin Caldas Novas?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Suites Le Jardin Caldas Novas?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Suites Le Jardin Caldas Novas?

No, pets are not allowed.

Best Western Suites Le Jardin Caldas Novas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 121 out of 330 reviews
Rating 8 - Good. 133 out of 330 reviews
Rating 6 - Okay. 51 out of 330 reviews
Rating 4 - Poor. 22 out of 330 reviews
Rating 2 - Terrible. 3 out of 330 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandra, Delran

Liked: Staff & service
Location is good ,service was wonderful
Stayed 3 nights in Mar 2024

8/10 Good

Michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁 Good location, great breakfast and dinner, staff always trying to do the best they can to help you! ☹️ - very poor Wi-Fi quality, that’s when it’s working!
Stayed 3 nights in Dec 2021

4/10 Poor

Ronise Mara Tabari

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
old and stained bath towels, poor quality pillows, inadequate room cleaning and very weak wi-fi signal.
Stayed 4 nights in Oct 2021

10/10 Excellent

Weliton, Framingham, Massachusetts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, nice place. Very happy, excellent experience
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Hotel bom mas precisa mais atenção da gerência , frigobar desligado , vazio e com mofo , bom cafe da manha , piscinas boas , atendimento bom , não ótimo , nao fui ao restaurante , de 0 a 10 minha nota e 8 !
Stayed 1 night in Oct 2019

10/10 Excellent

Jay, Tulsa, OK

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is A-M-A-Z-I-N-G. Service is great. Only thing bad are the guys trying to sell you a stay at the new building under construction.
Stayed 2 nights in Aug 2019

10/10 Excellent

G, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel for just one night, after having walked out of another hotel I had booked nearby as it was just too bad. Unfortunately, they only had availability for one night, but this one night was a very pleasant experience in every sense. My booking was on half board so I had dinner at the hotel. The food options were basic, but good. You can order from their a la carte menu, so I thought that the half board offering was poor on that basis. One also has to pay for any drinks had during dinner, even water. The room was large and comfortable, the towels were fluffy and fresh. Breakfast was a very positive experience with ample choice of foods, fruit, juices, etc. Wifi connectivity is poor, so if like me you need it to work, you will struggle. The hotel staff are very helpful and polite. Overall, I had a very positive experience at the Best Western Suites Le Jardim Caldas Novas. Shame it was raining heavily so I couldn't try out their thermal pools. Maybe next time!
Stayed 1 night in Nov 2018

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gosto do hotel, sempre me hospedo nele, apesar do cafe da manha continuar muito bom, o jantar nota 4, ja foi muito melhor, o valor pago pelo jantar merece variedades e capricho, nao tem variedades e muito fraco, e um hotel muito caro pelo que se oferece, as piscinas sujas, os deks sujos, cheio de papeis, lixos, precisam ser mais rigidos quanto ao tratamento da agua da piscina, principalmente a puscina coberta, agua suja e fedida, agua toralmente turva, colocar aviso para que as pessoas nao bebam e nao comam dentro da puscina as criancas e adultos comem dentro da piscina e tomam sorvete e nojento.
Stayed 5 nights in May 2025

8/10 Good

Claudimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom conhecer o best western, variedade de cardápio excelente e as dependências tb, colaboradores educados , a única coisa hotel um pouco antigo podendo fazer melhorias em algumas áreas.
Stayed 2 nights in Jul 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service
Hotel bom, porém o quarto que ficamos o barulho do ar condicionado parecia que tinha um helicóptero dentro do quarto. Café da manhã muito bom, bastante variado. Atendimento dos garçons nas piscinas foi excelente, em especial o atendimento do amigo Guilherme Ricardo.
Stayed 4 nights in Jul 2025

10/10 Excellent

NILCILENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível!
Stayed 3 nights in Jul 2025

10/10 Excellent

AGUINALDO SILVA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito limpo e famíliar. Tivemos um atendimento espetacular desde manobrista, recepção e áreas da piscina. O atendimento do restaurante com Sr. Paulo sempre muito atencioso e cuidadoso nos detalhes.
Stayed 2 nights in Jul 2025

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Lelia Cristina

Liked: Staff & service, property conditions & facilities
AR CONDICIONADO VELHO
Stayed 2 nights in Jun 2025

10/10 Excellent

José Rubens

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi nossa terceira vez no BW Le Jardin Caldas Novas, e como sempre, foi excelente a experiência.
Stayed 2 nights in Jun 2025

10/10 Excellent

MARCIA DE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota dez

Foi tudo muito bom, eu e minha filha. Um quarto lindo, restaurante maravilhoso, piscinas maravilhosas. Voltarei com certeza.
Stayed 4 nights in May 2025

10/10 Excellent

Marielly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom atendimento e estadia e ainda ganhei jantar incluso!
Stayed 2 nights in Apr 2025

8/10 Good

Edna Souza dos Santos

Liked: Cleanliness, staff & service, room comfort
Ja conhecia o hotel, na penultima vez em que me hospedei fiz varias criticas quanto ao jantar e isso foi em julho/2024, voltei agora no feriado e percebi que so piorou, sempre as mesmas, nao tem variedades, poucas opcoes, horrivel, assim nao vai dar mais para hospedar d nem indicar pra ninguem, as piscinas nogentas, tenho que reconhecer que tem hospedes porcos, comem e bebem dentro da piscina, agua turva , fedida , precisa colocar ordem , avisos que nao pode comer nem beber dentro da piscina, pra vef se mantem um pouco a qualidafe da agua, muita garrafa, copo plastico, no chao, e eu vi varias vezes os garcons passando pra la e pra ca e nao pegam, a limpeza na area da piscina e pessima, nao sei se vai adiantar estar escrevendo tudo isso, mais o valor pago nao e pouco.
Stayed 4 nights in May 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Foi ate boa, porem check in bem lotado, 3 atendentes apenas para realizacao do mesmo,
Stayed 3 nights in Apr 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo beneficiio.

Check in bem rapido apesar do feriado, servico de manobrista muito bom com pessoas educadas, o que achei fraco sao os produtos do banheiro, sabonetes/shampo/condicionadores, muito simples uma marca estranha, pela qualidade do hotel poderiam usar algo melhor.
Stayed 3 nights in Mar 2025

8/10 Good

Letícia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Voltaria mais vezes!

O hotel possui uma estrutura muito boa!! O funcionario da recepção que noa recebeu nao foi cordial e nem ao menos passou as informações sobre a estadia.. Pedimos para que houvesse a troca de andar ,porque gostamos de ficar em andar mais alto,buscando silencio ..ele disse que nao existia quartos que acomodasse. Mas a central de reservas ,nos fez essa gentileza. As fotos da area de lazer parecem maiores nas fotos do que pessoalmente..mas sao agradaveis. O elogio principal vai para as refeicoes ..como cafe da manha e jantar que sao de grande variedade e capricho na preparaçao..ficamos hospedados no carnaval,mas mesmo assim conseguiram se organizar quanto a alimentação.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rejane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível

Hotel maravilhoso, com excelência no atendimento!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom ! Comida muito boa !!! Volto sim !!! Somente seria bom atualizar sobre conforto e psinas ! Mais muito top !
Stayed 1 night in Feb 2025

8/10 Good

Odete M

Stayed 3 nights in Feb 2025

6/10 Okay

Marcelo

Travelled with family
Liked: Cleanliness, property conditions & facilities

Ar com problemas e limpeza ótima.

Recepção padrão robotizada. Sem sorrisos. Nota dez para manobristas, atendente loja conveniência e bar piscina. Recepção não sorri no atendimento. Falta acolhimento. Problema crônico nos ar condicionados em Ambos quartos que ficamos por quatro dias. Limpeza e enxoval 100%.
Stayed 4 nights in Jan 2025