2/10 Terrible
scott
Travelled with family
15 Jan 2024
Disliked: Staff & service, room comfort
DO NOT STAY HERE
DO NOT STAY HERE....
The Good News: The owner called me multiple times as she had some trouble with her local management. She was very nice and always trying to be helpful. The local manager was pleasant as well.
The Bad news: Even though I notified them multiple times about our arrival time, the front door was locked and no one was there at 6 PM. We waited outside about 45 minutes with several calls from the owner that the manager would be there any minute....Finally, we left for dinner without getting in...I went back and he had gotten there. He also was very pleasant but late....I had paid for an upgrade but with him there so late, we stayed on our assigned room - no offer of partial refund or anything....I then went to take a shower and there was no hot water - and it was cold outside. Then, as we had gotten in late, my daughter tried to sleep late. She had put a Do Not Disturb sign on the door - the maids did not read it and woke her up anyway about 8:30 AM -
scott
Stayed 1 night in Jan 2024