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4.2 out of 5

"Used to stay there about 15 years ago for work and I don’t think it has changed or had an update in that time. Room was clean and tidy but that was a ... " More

By a verified traveller on Sun 12 Jul 2020

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Hotel Description

At Quality Hotel Ballina Beach Resort you'll be within just a 10-minute stroll of Lighthouse Beach and Shelly Beach. Highlights at this hotel include in-room free WiFi and balconies.

You can enjoy flat-screen TVs, free local calls, and hair dryers, featured in all 46 individually decorated rooms. In-room dining is easy with amenities like refrigerators and room service. Additionally, irons/ironing boards, free toiletries, and wardrobes or closets are available.

This smoke-free hotel offers free WiFi in public areas, a business center, and concierge services. Other amenities include an outdoor tennis court, a conference center, and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.

With a stay at this 3.5-star East Ballina hotel, you'll be 23.9 km (14.9 mi) from Tallow Beach.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$163* Per night/room 8 Nov. - 9 Nov.

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Whirlpool in Bath)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Hotel Ballina Beach Resort ratings based on 252 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Hotel Ballina Beach Resort

Everyone (111) Couples (88) Business (1) Family (54)
3 out of 5
Used to stay there about 15 years ago for work and I don’t think it has changed or had an update in that time. Room was clean and tidy but that was about all it had going for it. The guy at reception was friendly and helpful

Posted by , from Brisbane on 12 Jul. 2020

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Comment from Hotel Management

14 Jul. 2020 by The team at Quality Hotel Ballina

Thank you for your feedback, we're glad that the staff looked after you during your stay and that your room was clean and tidy.

5 out of 5
Lovely and friendly staff, room was clean and big. Was upgraded to a room with a spa, would recommend. Looking out the back was very relaxing.

Posted by on 27 Apr. 2020

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Comment from Hotel Management

29 Apr. 2020 by Management

Thanks so much for your review, we're so glad you enjoyed yourself and hope to see you again soon!

4 out of 5

Posted by on 3 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Quality Hotel Ballina Beach Resort

Thank you for your recent review score - we're pleased you enjoyed your stay and we hope we see you back for a return visit soon.

4 out of 5

Posted by on 15 Nov. 2019

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Comment from Hotel Management

4 Dec. 2019 by Quality Hotel Ballina

Thank you, we appreciate your feedback.

4 out of 5

Posted by on 4 Oct. 2019

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Comment from Hotel Management

5 Oct. 2019 by Quality Hotel Ballina

Thanks for taking the time to leave your feedback. We're glad you enjoyed your stay and hope to see you again soon. Kind Regards

4 out of 5
Very quiet and peaceful place to stay large room set out well

Posted by on 4 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Sarah

Hi Monique, Glad to hear you enjoyed your stay with us, and we look forward to seeing you again soon.

4 out of 5

Posted by on 25 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Quality Hotel Ballina Beach Resort

Thank you for taking time to leave your review score. We do appreciate knowing you enjoyed your stay and hope we see you back again soon.

2 out of 5

Posted by on 14 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Quality Hotel Ballina

Hi, Thanks for taking the time to leave a review score. We're sorry you did not enjoy your stay, please don't hesitate to contact us directly if you'd like to share thoughts on specific areas of improvement. Regards, Management

4 out of 5
Been coming here for years never have a problem.The room is always clean and tidy great parking don't have to walk too far.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Quality Hotel Ballina Beach Resort

Thank you for the long-standing support. We really appreciate it!!

4 out of 5

Posted by on 7 May 2019

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Comment from Hotel Management

8 May 2019 by Quality Hotel Ballina Beach Resort

Thank you for taking timer to leave your feedback - we really appreciate hearing you enjoyed your stay and hopefully we'll see you back again soon

About the Quality Hotel Ballina Beach Resort

Location Compton Drive, East Ballina, NSW 2478

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and barbecue grills are also featured at Quality Hotel Ballina Beach Resort. The hotel can provide concierge services and wedding services. Self parking is free. This 3.5-star Ballina hotel is smoke free.

  • 46 guestrooms or units
  • 180 sq m of conference space
  • Towels for the beach
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Ballina, NSW (BNK-Ballina - Byron Gateway) (7.3 km / 4.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Hotel Ballina Beach Resort offers 46 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Ballina hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Electric kettle
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Parties and events are allowed on site. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 40 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ballina Beach
  • Ballina Beach Resort
  • Quality Hotel Ballina
  • Quality Ballina
  • Quality Ballina Beach
  • Quality Ballina East Ballina
  • Quality Hotel Ballina Beach Resort Hotel
  • Quality Hotel Ballina Beach Resort East Ballina
  • Quality Hotel Ballina Beach Resort Hotel East Ballina

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.